Guest User
October 8, 2022
I don’t know what to say. I booked a room type with a higher price and a better decoration style: called the audio-visual zero-pressure king bed room. I was actually given a lower price room type with a poor decoration style called a terrace king bed room with a view. It was not what I wanted at all. Room type!!!! It ruined my vacation and ruined my mood. I went to the customer service to tell them, but the explanation I got was that they were not assigned the wrong room. I was asked to find the platform myself. The situation was vicious and the attitude was extremely bad.. .In the end, he yelled at me to complain to the platform. I didn’t just complain to the platform. I also went to the consumer hotline to complain to you... Only by saying this did I get the customer service to handle it seriously. In the end, he even had the nerve to tell me not to be bad. Comment, the reason is that the epidemic is difficult, I really believe it!!! Who is not difficult during the epidemic? It is difficult for me too, I lost my job because of the epidemic, but have I passed on my misfortune to others? No !This customer service person wants you to work with a correct work attitude. Your boss is not asking you to come back to solve problems, not to create them, okay?
Original TextTranslation provided by Google