Mercure Hotel Zwolle Reviews

Name: Mercure Hotel Zwolle
Address: Hertsenbergweg 1, Zwolle, Netherlands, Hertsenbergweg 1, Overseas, Netherlands
Rating: 3.9

Mercure Hotel Zwolle

Hertsenbergweg 1, Zwolle, NetherlandsView Hotel Details

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Rooms and Guests

Mercure Hotel Zwolle Guest Reviews

3.9/5

Good

53 review

Verified reviews

Location3.9

Amenities3.9

Service3.9

Cleanliness3.9

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All Reviews(53)

Positive reviews(46)

Reviews with photos/video(1)

Negative reviews(7)

Guest User

Standard Twin Room

Stayed in Mar 2023

Couples

1 review

5.0/5

Outstanding

Posted on Mar 29, 2023

Second time staying at the hotel, very clean and tidy. The walls are a bit thin, so we could hear the shower in the next room. Also, some coffee and tea packages were missing in the room, and it was too late to call in for a refill. Overall, a very nice hotel, and I will visit again!

Tony

Standard Twin Room

Stayed in Mar 2023

Couples

3 review

5.0/5

Outstanding

Posted on Mar 20, 2023

Lovely clean hotel with all amenities advertised per specific room, friendly staff and good location. Would recommend!!

Zhangliyuan

Standard Double Room

Stayed in Oct 2022

Business travellers

3 review

5.0/5

Outstanding

Posted on Oct 4, 2022

A very quiet place with fresh air. 5min by taxi to the railway station. If want to go to the city center of Zwolle, you can rent a bike from hotel, only 2km riding.

Guest User

Privilege Double Room with SofaBed

Stayed in Dec 2023

Family

12 review

4.0/5

Very Good

Posted on Jan 5, 2024

The room is a little small and a little cold! Everything else is fine 😅 basically satisfied. The surrounding environment is relatively quiet. Because it is far away from the city, there are no shopping or dining stores. You can only order food in the hotel and send it to the room or go to the bar.

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Guest User

Standard Double Room

Stayed in Jul 2022

Business travellers

16 review

3.2/5

Posted on Oct 21, 2022

The environment is good, but it's too remote. I couldn't get a taxi in the morning and almost missed the train.

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Mark

Stayed in Feb 2024

Family

3.0/5

Posted on Feb 22, 2024

For 20 euro the breakfast was appalling no bar open at night just not what we was use to at the mercure

David

Stayed in Sep 2023

Business travellers

3.0/5

Posted on Sep 9, 2023

Good location and value. Staff were not as friendly as expected. "Queen" bed was actually 2 single mattresses put together which made for tough sleeping

Guest User

Stayed in Aug 2023

Other

0 review

4.0/5

Very Good

Posted on Aug 30, 2023

Great hotel, ideally located outside the city in a quiet environment. A large parking with EV charging station. The room was clean, well maintained and everything was working and in good shape. Excellent breakfast, with enough variety and choices for everyone. Very friendly personnel.

Guest User

Stayed in Jun 2023

Family

0 review

3.0/5

Posted on Jun 30, 2023

One night in a family room. Nice room with fridge with free water and soda. Also coffee and tea in the room. The beds are with shared blankets. Also the sofa bed for the kids. Very good breakfast with fresh pressed orange juice. A lot of parking spaces just outside the hotel. Clean Hotel.

Response from Property: Dear Lykke, It was a pleasure to receive this great review. We are delighted to hear that you enjoyed your stay in our family room and appreciated the complimentary water, soda, coffee, and tea provided. It's great to know that our breakfast, including fresh pressed orange juice, met your expectations and that you found our hotel clean. Additionally, we are glad that you found our parking facilities convenient. We have taken note of your comment regarding the shared blankets on the beds and will consider it for future improvements. Our goal is to ensure that all our guests have a comfortable and enjoyable stay. We look forward to the pleasure of welcoming you back. Many thanks again, Cristina Juley-Doevendans Hotel manager M: cristina.juley@mercurezwolle.com T: +31 38 421 6031

Veronique

Stayed in Apr 2023

Other

3.0/5

Posted on Apr 17, 2023

Simple hotel needs some redecoration very plain and old.stone walls in the room make it feel real poor and definiately not a nice hotelro. Bathroom has a douche cabine which is in poor state, lots of mold there.

Guest User

Stayed in Jan 2023

Other

0 review

5.0/5

Outstanding

Posted on Jan 31, 2023

Have used this hotel in the past and it maintains its high standards. The staff are pleasant and efficient. Rooms are modern, clean and well maintained. The hotel is located just off the motorway, easy to find.surrounded by farm land. This means it is a long walk into the town if on foot

Guest User

Stayed in Jan 2023

Couples

0 review

3.0/5

Posted on Jan 31, 2023

Location good. Staff good. Functional. Room OK. No fridge. But.... And this is a VERY BIG BUT - THE HOTEL TURNS OFF THE AIR CONDITIONING FROM 11 TO 8. Why? WHY??? WHY???????? Why would you do that? We were SO HOT...... SOOOOOOOOO HOT What possible reason would they have for turning off the air con?

Guest User

Stayed in Jan 2023

Business travellers

0 review

3.0/5

Posted on Jan 31, 2023

Not first time. Always choose Accor hotels. This one very sufficirnt location for north NL trips. But this time I felt some cost cuttings in staff given free in the room. First time I felt this for a 4 star Accor hotel. All the rest is quite ok.

Jacob

Stayed in Nov 2022

Other

5.0/5

Outstanding

Posted on Nov 10, 2022

Great setting. Great service.

Liv

Stayed in Oct 2021

Family

4.0/5

Very Good

Posted on Oct 21, 2021

Nice hotel on the outskirts of town. Parking is free when you stay there. Good restaurant with decent dinner options and good breakfast.

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Mercure Hotel Zwolle

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