The hotel is good located. Near by a bus station. Hotel is new and modern, however we have seen a lot of things which needs to be repaired. Parking is expensive with 24 euros per day.
Smell in our room was terrible on arrival. Until I noticed that in the shower the cleaner removed the water outlet so that the bad smell could come in. Only one of the restaurants was open and not much of selection is possible. I would not recommend the restaurant. Waiter said to my daughter that the spaghetti from kids menu is too small and he will make it bigger, then charged 28 euros instead of 18. The Spaghetti was tooooo Al dente. Most of the waiters are unfriendly and let us not feel welcomed. Overall: we will not book this hotel again.
My friend got a handicapped room even he booked the higher category. It seems they had no other room but they did not tell him during checkin. When he asked later they offered another room after 2 days. We complained that we don't like the room but they said many people like it.. Hey, hotel management, when somebody pays so much for a hotel who is not handicapped he don't like a shower curtain instead of nice glass walls, he don't need open space concept cabinets, he needs normal cabinets with doors, he may like to sit on the sofa.. But there was no sofa.
Heating? Not on by purpose. Only when we complained they turned the heater on after 1 day. Instead they provided mobile heater . We talked to other guests who had the same issue. 5* hotel?
The pool temperature was way too low. The noise there unacceptable due to the design which is simple painted concrete walls. Spa are is 3 star only. Nothing which let you stay there for long.
Breakfast was quite good we enjoyed this the most.
To leave the hotel everybody is using the way over the ski room...terrible layout. The layout is not well planned.
The spa is so good
If it had a swimming pool, it would be by far the best hotel I've stayed in in Switzerland.
I'm sure
The bathroom was transparent, so I went with 3 friends, except that it was a bit uncomfortable.
It was good
The number of breakfast items is a bit small.
Value for money, facilities, service, and rooms are flawless.
Very close to the station, breakfast is good. It is also very convenient to visit the attractions near Chur. There are department stores and supermarkets nearby, which is convenient for shopping. Trade coupons are also provided. The room is large and has a bathtub, which is comfortable.
This hotel is well located for bikers near the side valleys of Sertig and Dietschma. Breakfast was very good and the room comfortable. The hotel has a loading station for electric vehicles that unfortunately has not worked.
I originally wanted to enjoy swimming and fitness in the hotel, but the nearby ones were closed during this time, so I had to take a bus to another town, which was very inconvenient. It happened to snow on the day I stayed in the hotel, and the scenery was nice, so I took a lot of photos as souvenirs.
It's a little over a 15-minute walk from St. Moritz station. There are many slopes, so it may be a little difficult to move around with a large suitcase. However, the hotel staff were really kind, and I'm glad I stayed here! The hotel has a restaurant, which was very clean and the pizza was delicious! The room was also clean! The bathroom was also clean!
Everything was excellent, except that there could be a few more Italian-speaking people at reception, especially since I noticed during my stay that perhaps 70% of the guests were Italian.
Wonderful little hotel with very modern rooms, extremely clean. Breakfast is average. But rest fantastic! I could even rent a bike. I highly recommend this hotel
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AAnonymous UserClean and spacious double room with nice view of the forest by the St. Moritz lake. Breakfast (included) is adequate with variety of cheese and bread. Takes less than 10 min by bus from St. Moritz train but only 1 per hour during the season (April), so plan your itinerary accordingly.
SSteffen HESCHE 1The hotel is good located. Near by a bus station. Hotel is new and modern, however we have seen a lot of things which needs to be repaired. Parking is expensive with 24 euros per day.
Smell in our room was terrible on arrival. Until I noticed that in the shower the cleaner removed the water outlet so that the bad smell could come in. Only one of the restaurants was open and not much of selection is possible. I would not recommend the restaurant. Waiter said to my daughter that the spaghetti from kids menu is too small and he will make it bigger, then charged 28 euros instead of 18. The Spaghetti was tooooo Al dente. Most of the waiters are unfriendly and let us not feel welcomed. Overall: we will not book this hotel again.
My friend got a handicapped room even he booked the higher category. It seems they had no other room but they did not tell him during checkin. When he asked later they offered another room after 2 days. We complained that we don't like the room but they said many people like it.. Hey, hotel management, when somebody pays so much for a hotel who is not handicapped he don't like a shower curtain instead of nice glass walls, he don't need open space concept cabinets, he needs normal cabinets with doors, he may like to sit on the sofa.. But there was no sofa.
Heating? Not on by purpose. Only when we complained they turned the heater on after 1 day. Instead they provided mobile heater . We talked to other guests who had the same issue. 5* hotel?
The pool temperature was way too low. The noise there unacceptable due to the design which is simple painted concrete walls. Spa are is 3 star only. Nothing which let you stay there for long.
Breakfast was quite good we enjoyed this the most.
To leave the hotel everybody is using the way over the ski room...terrible layout. The layout is not well planned.
GGuest UserThe most convenient location when getting off of the train, directly across the street from the station!
The hostel is a 15 minute walk from the town main street and has a restaurant right next door, also.
The hostel itself is neat, although there is no elevator it's only got 3 floors and the stairs were spacious enough so getting to the room wasn't too bad.
The mixed 6bed dorm on the 3rd floor was rather small, it may be challenging to move around it should all the beds be filled and everyone would have luggage. The pillow and duvet covers were really nice, clean and felt good on the skin. The room temperature was good. Both, the towels and the room locker were extra (CHF 3 for the towel, CHF 2 for the locker). The window was overlooking the train station, so although it wasn't ”mountain view”, it was entertaining watching people get off the Bernina Express and take selfies and posing as groups before hopping back on.
The bathrooms are separated for male/female and are spacious, the female portion was clean and the water was nice and hot.
The common areas had seating, electric kettle, books.. but nothing much was happening there.
The restaurant seemed cozy with its fireplace, it is a shame it is limited to certain hours :( and the guests are expected to leave promptly. Breakfast ends at 10am and the staff does check to make sure everyone is gone. Dinner is 6-8pm I believe, and again, after dinner the place is locked down. It would have been lovely to be able to sit by the fireplace after dinner.
Breakfast was tasty and provided some hard boiled eggs, yogurts, muesli, cereal, breads, jelly, honey...
Reception staff was very friendly and helpful!
Overall a great stay and I would stay again.
GGrace Chee Wai AngThe location was further then anticipated. The room was exactly the same as shown in the ads.
Though yhe room we had selected was tiny, it was clean and the attached bathroom was big
However, the glass panel sitting on top of the side of bathtub isn't fixed, making getting in and out of the tub unsafe, as the glass panel is the only element that one could hold on to in order to step out of the tub. The receptionists weren't too interested in attenting to hotel guests.
But, overall experience was elevated due to its design/structure uniqueness; an ex-jail building. It's communal kitchen and lounge space were great space where we'd spent some of our time. There were also a lot of common shower rooms and WCs within the building, which was great as the 4 of us needn't queue for the washroom especially in the early morning.
ZZhenweiningmengI chose to rest in the town of Chur for one night and take the glacier train to Zermatt the next day. It was a good choice. Chur was quiet and fresh. I accidentally discovered a century-old chocolate shop and a 50-year-old glassware shop.
The hotel is very convenient, a 10-minute walk from the train station. The room is large and comfortable, and you can see the beautiful scenery by opening the window
CChanShared bathroom was better than expected. It was clean and accessible. Water was hot and high pressure! WiFi speed was good as well. Theres no fan/aircon but we opened the window and the temperature was great. Only thing was that the restaurant was right downstairs, so it could get pretty noisy at night.
MMYPCLucky we booked the Hauser. It is in the middle of town area with the best and most popular restaurant of its own in town. We got a balcony room with stunning view of town and mountain. Room is spacious and basic with every amenities you need. The efficient free shuttle back to train station was bonus. The staff helping the arrangement were all super friendly and helpful.
We also enjoyed our breakfast. What's more you can expect from St Moritz?
GGuest UserStaff were helpful, especially since I arrived so late. Showers, toilets and room were very clean, and medium valuables lockers for CHF2 coin (returned on unlocking) available in room, and space to hang your jacket.
There were self serve pay-as-you go drinks and some light snacks available downstairs. Coming by foot, it's a bit of a walk uphill for about 15mins. Brekkie is short availability but has hot/cold selections. Your nearest food/coffee (bakery) is 15-20 min walk away.
Ski lift pass is $15 at front desk, go for the views and trails.
GGuest UserNice hotel in a small, quiet village. We stayed there for two nights, before and after doing the Bernina Express. Great location - trip down to Tirano and back easily done in the one day. Train links then available back via Chur or Davos.
Lady on reception didn't speak much English, but was very helpful and easy to sort things out with. Room clean, tidy and quiet.
Grocery shop next to hotel entrance was an extra convenience. Walk down from the train station was a bit steep, but a local bus runs hourly.
GGuest UserGreat little hotel. Recently renovated with a lift (elevator) and fresh decor. Very comfortable rooms, great beds and bedding and excellent ensuite. Fairly quiet location even though in the heart of town and surrounded by old town sights. Hundreds of restaurants nearby. Good buffet breakfast of usual European variety. Helpful, friendly staff.Fridge and coffee maker in room (no cooking allowed). Overall great experience. Would definitely stay again and highly recommend.
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