Our second time here for 4 days 3 nights and we enjoyed it very much. My son loves the foam party at 4 pm and the water slides. The breakfast was good, variety of choices. Seem like there was a lack of staff at the restaurant. The omelette wasn’t cooked very well- ordered cooked omelette but got them undercooked and the second time he advised me to order scramble egg as he said it can be cooked(rather than omelette), but got it burnt scramble egg! Not sure if the chef was tired or just not inexperienced(on 12/07). On 13/07 I then ordered omelette again with the same chef, got it cooked -perfect omelette. The food label didn’t match with the food: pork steam buns label but it was black bean steam buns, Tom Kha Kai label but it was actually the bitter clear soup with chicken. The staffs at kids club were great as we joined the adventure pass. Most of staffs are service-minded. The check in process was fast even though there was a long queue. Will definitely be back! :)
I was impressed right from check-in, as I got my room an hour early. The room was spacious and the bed was incredibly soft and comfortable. The hotel's atmosphere was beautiful from every angle. After unpacking, I went for a refreshing swim to beat the heat. Later in the afternoon, I ordered coffee and relaxed at the cafe. In the evening, I had dinner at #SANDS BAR, which is a fantastic beachfront bar. Honestly, anyone visiting here absolutely shouldn't miss it, as the ambiance and service deserve a perfect 10/10! The staff provided excellent service and care. A special shout-out to #NongKie and NongMaprang, who were incredibly attentive and took wonderful care of every table. My sincere compliments! Thank you for this wonderful experience! 👍
I had a great stay at Sheraton Hotel! The staff were friendly and welcoming from the start. Check-in was quick, and my room was clean, spacious, and very comfortable.
The bed was soft, and I slept well every night. Housekeeping was excellent. Breakfast had a nice variety — everything fresh and tasty.
The location is perfect, close to shops, restaurants, and public transport. I’d happily stay here again and recommend it to anyone visiting the city.
Overall:
A beautiful, modern minimalist hotel that perfectly met my needs. Easy to access with convenient, flexible service.
Staff:
Excellent, incredibly kind, and friendly staff who were always ready to assist and offer helpful advice.
Facilities:
1000% amazing! Everything I needed was available. The bathtub was a highlight – the best I've experienced. However, the fitness center and swimming pool were a bit too small. Still LOVE it !!!
Location:
Right by the sea with beautiful sunrise views. You can walk to the beach (over some small rocks). Convenient by car from the main road, but not ideal for walking. There's a 7-Eleven nearby.
Cleanliness:
Based on my experience, 7/10.
The hotel atmosphere is good, private, spacious room, breakfast tastes normal, good service but the complaint is about toothbrush and toothpaste. If compared to 5-star hotels or other hotels, they will provide it, but if not, every time they come to clean, they will provide it. But staying for 4 days and 3 nights, I had to call to ask every time. There was the last day that I didn't ask for it, and I don't understand how to refill the soap. Normally, it will take how many days to refill, but this one ran out. We didn't want to call to ask for this and that, but they brought a bar of soap to use instead. I would like to improve the supplies or refill it to be sufficient for a long stay and 3 people.
Amazing breakfast selection. On Mondays have curry crab. Excellent poop for swimming laps. Unfortunately our bathtub was not cleaned but after we notified it was done well. We stayed here many times and will stay here again. Excellent beach sea view from room. The bakery cakes are good value for money and staff are friendly.
Highly recommend!
We absolutely love staying here! The atmosphere is great, and the overall experience has been wonderful. The only downside is that the bed is a bit too soft for our preference, which caused some back discomfort. Other than that, everything has been fantastic. The breakfast is truly outstanding—fresh, delicious, and with a great variety of options. Plus, the location is perfect, just a short walk to the beach, making it super convenient for a relaxing getaway!
The room was quite sandy, and the air conditioning wasn't very cool. No toothbrushes or slippers were provided, and the floor had a lot of damage. However, the atmosphere was nice, and the staff provided good service.
Overall, we had a decent stay. Only a few things missing.
1. Toothbrushes, comb, and shaving kit should be put in the room without calling and ask.
2. Jacuzzi was not entirely clean.
3. Hairdryer was broken.
4. We requested king size bed but got two twins bed combined. We are fine with that but staff should confirm bed type upon arrival rather than me finding it out by myself.
5. Hangers for towels were very easy to fall down which irritated me sometimes.
6. There was no Netflix.
Breakfast was great. We were surprised that staff can remember her birthday and received a cake which tastes good. Staff were friendly and attentive. Thank you!
Great
54 reviews
9.0/10
Price from
PHP 2,527
per night
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9.1/10
Great
GGuest UserFelt at ease and welcomed from the first day we checked in the hotel. It was during the busy christmas period, but the hotel staff were very patient and service oriented. Facilities were very kid-friendly, which our toddler absolutely loved. Breakfast had a good spread, and the room service was attentive to all our needs.
CChangKids enjoyed the facilities. Though on last night of our stay there was a big party held in the hotel and the music was way to loud and didn’t stop until 11pm. It was not nice at all since it is a kids friendly hotel and that noice caused problem to our children’s sleep.
AAnonymous UserThe room was beautiful, with a sliding door that opened directly to the pool area, featuring a sun lounger on one side and a jacuzzi on the other. Breakfast was absolutely fantastic, offering a wide array of Chinese, Thai, and Western options. It's an à la carte buffet where everything is freshly made to order. The portions for each dish are quite small, which is perfect as it allows you to try several different items. Breakfast is served until 10 AM. The beach is conveniently located just across a small road, and horse riding is available there. The hotel provides 5-6 complimentary parking spaces. My only minor issue was during booking: the system wouldn't allow me to reserve a room for two adults and one child (over 12 years old). Upon arrival, I had to pay an additional 900 Baht (excluding breakfast), but the staff were quick to convert the sofa into a bed and make it up for us. Overall, this is a truly ideal hotel for a relaxing vacation.
AAnonymous UserOur second time here for 4 days 3 nights and we enjoyed it very much. My son loves the foam party at 4 pm and the water slides. The breakfast was good, variety of choices. Seem like there was a lack of staff at the restaurant. The omelette wasn’t cooked very well- ordered cooked omelette but got them undercooked and the second time he advised me to order scramble egg as he said it can be cooked(rather than omelette), but got it burnt scramble egg! Not sure if the chef was tired or just not inexperienced(on 12/07). On 13/07 I then ordered omelette again with the same chef, got it cooked -perfect omelette. The food label didn’t match with the food: pork steam buns label but it was black bean steam buns, Tom Kha Kai label but it was actually the bitter clear soup with chicken. The staffs at kids club were great as we joined the adventure pass. Most of staffs are service-minded. The check in process was fast even though there was a long queue. Will definitely be back! :)
GGuest UserLocation is good across the beach. Facilities and service is standard but poor amenities, there is not filled up bath gel and coffee. No person pick up call both reception and house keeping. Staff at breakfast restaurant are very helpful and services.
PPondjulaluckWe absolutely love staying here! The atmosphere is great, and the overall experience has been wonderful. The only downside is that the bed is a bit too soft for our preference, which caused some back discomfort. Other than that, everything has been fantastic. The breakfast is truly outstanding—fresh, delicious, and with a great variety of options. Plus, the location is perfect, just a short walk to the beach, making it super convenient for a relaxing getaway!
DDC005If you prefer a quiet resort and still enjoy Thai food + good massage…this is the place. Not crowded.
Friendly staffs and I’m impressed that some staffs speak very good English.
4 of us enjoyed the food in the resort so much that till now back in SG…we still think about it *better than the food we ate in Bangkok restaurants n I’m not even joking* I have got to mention here their PIZZA was so delish!!!
Only cons is travelling from Suvarnabhumi Airport to Vala Hua Hin takes 3 hours :(
I’m gonna miss this place *boo boo
TThipkrittaCleanliness needs significant improvement. With a 3 PM check-in and 12 PM check-out, there's a 3-hour window for cleaning before the next guest arrives, so I would expect the room to be spotless. I found a used cotton bud in the drawer below the mirror and a used shower gel bottle left under the bathroom sink. In-room slippers were not provided; I had to request them, when they should really be a standard amenity available without asking.
On the positive side, I loved the room's great view and the beachfront bar, which was a perfect spot to relax and chill out. The bar staff were incredibly entertaining. Overall, other aspects of my stay were quite good.
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