The hotel lobby is well decorated and the hotel location is OK.
But the service is not good, it is just a facade.
Especially the service in the room is very poor, the slippers are not packaged, I don't know if they are new. There is still water on the toilet floor, I almost slipped.
The interior decoration is simple, the furniture has no texture, and the chairs are loose.
The swimming and sauna areas are not managed, and there is basically no service.
The hotel is in a very good location, but it is mainly oriented to Chinese guests, and breakfast is mainly served with Chinese dishes, which can cause some difficulties for those who are not used to such food. However, the hotel administration did not indicate this information in advance when booking.
The hotel environment is good and the service is also very good. The front desk can speak Chinese, which is very convenient for Chinese people to travel and live.
Located in Dushanbe, 2.2 miles from Dushanbe Cable Car, BALAND HOTEL DUSHANBE provides accommodations with a terrace, free private parking and a restaurant. This 4-star hotel offers room service and a concierge service. The property has a 24-hour front desk, airport transportation, a shared kitchen and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms offering a closet, an electric tea pot, a fridge, a microwave, a safety deposit box, a flat-screen TV, a patio and a private bathroom with a shower. Selected rooms have a kitchen with a minibar and a stovetop.
A buffet, continental or halal breakfast is served at the property.
Dushanbe International Airport is 3.1 miles away.
Very enjoyed the hotel (in fact it is more like the gest house) - the room is new, clean, air conditioning good, lingerie and towels white, the administration super hospitality, there is a free transfer from the airport, to the center 15 min walking.
There are small wishes, suddenly the administration will want to improve the hotel even more))
Not enough:
A glass in the bathroom for toothbrushes, towels for feet, table or purse for a suitcase.
Otherwise everything is fine! Thank you very much!
This is a beautiful hotel, but I can't agree with the professionalism. The water was out for over three hours yesterday afternoon, and I thought I didn't know how to use the high-end facilities. I couldn't shower or flush the toilet. I called the front desk three times, but they were hesitant and wouldn't tell me the truth. Proper professional management should notify guests before equipment maintenance, not conceal the situation and leave me waiting.
The hotel's service is excellent, the rooms are clean and tidy, and the facilities are complete. The breakfast is Chinese-style, and there is a Chinese restaurant with excellent chefs. The hotel owner is warm and hospitable, and is eager to help solve any problems. Foreign currency exchange is available. Free airport transfers are available, and the service is first-class. This hotel is a must-choose for business trips and tourists.
We had a wonderful experience at Sunrise Apts.
Staff were very friendly and always helpful.We had to stay am extra night due to sickness and they were great.Breakfast was an amazing spread with home made jams and salads as well as a cooked breakfast of your choice of eggs meats etc.And tea and coffee cookies and fruit anytime you wanted it. Facilities were great with washing machine and drying.Cant recommend them highly enough
Very Good
5 reviews
8.9/10
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8.3/10
Very Good
FFirstmanonearthIt was a relaxing stay. The front desk was so friendly (as most tajik people i met in the country, really) and so helpful. They can assist you with airport transfers and money changing. While I didn’t get to take advantage of it, they also have free laundry and apparently snacks and drinks available for most of the day at the lobby which is a nice touch. The pool was refreshing and the ambiance of the whole place was just very inviting. I used the gym which had a decent setup, though the dumbbells stop at 50lbs and the only bench for barbell pressing was a bit rough to use and unstable. The breakfast was varied, with delicious beans and chicken, grilled vegetables, various cheeses, meat slices, sausages, salad toppings, and more. The real standout personally was the dessert. Brownies dripping with peanut butter and chocolate sauce and danish with berries, it was amazing! Will definitely stay again 👍
Ccaptain8899The hotel environment is good and the service is also very good. The front desk can speak Chinese, which is very convenient for Chinese people to travel and live.
GGuest UserVery enjoyed the hotel (in fact it is more like the gest house) - the room is new, clean, air conditioning good, lingerie and towels white, the administration super hospitality, there is a free transfer from the airport, to the center 15 min walking.
There are small wishes, suddenly the administration will want to improve the hotel even more))
Not enough:
A glass in the bathroom for toothbrushes, towels for feet, table or purse for a suitcase.
Otherwise everything is fine! Thank you very much!
AALON007The hotel lobby is well decorated and the hotel location is OK.
But the service is not good, it is just a facade.
Especially the service in the room is very poor, the slippers are not packaged, I don't know if they are new. There is still water on the toilet floor, I almost slipped.
The interior decoration is simple, the furniture has no texture, and the chairs are loose.
The swimming and sauna areas are not managed, and there is basically no service.
GGuest UserThe hotel's service is excellent, the rooms are clean and tidy, and the facilities are complete. The breakfast is Chinese-style, and there is a Chinese restaurant with excellent chefs. The hotel owner is warm and hospitable, and is eager to help solve any problems. Foreign currency exchange is available. Free airport transfers are available, and the service is first-class. This hotel is a must-choose for business trips and tourists.
GGuest UserStaff are nice, helpful especially the two receptionists who can speak good English Room is big with fridge ,bottled water, ammenities, TV. Location is good, close to bus station . You can also walk to many supermarkets, attractions. The only drawback is the WiFi is not very stable sometimes!
IIBRAHIM✈️If you like new experiences stay here it’s like a college hostel with warden, but nice experience nice breakfast fresh friendly staff , it’s so near airport walking distance 20mins straight from airport
GGuest UserAt first, I used *********** to select another newly opened 5-star hotel. The result was disappointing, so I chose the Serena Hotel again on Ctrip. It was very comfortable to stay in, and the breakfast was very rich and suitable for Chinese appetite.
MM54488****The room facilities are complete, and more importantly, the beautiful boss is attentive and responsive to every request. For me, who came to inspect the project for the first time, I asked the boss about something I didn't know, and she tried her best to help me find the location of the place I wanted to go. I felt the warmth of the Chinese family, thumbs up!
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