We stayed for my partners birthday. I contacted the hotel to let them know of the special occasion and they put some balloons in the room, as well as a small cake plate saying happy birthday which was a lovely extra touch. The pool is absolutely freezing though! The jacuzzi has been boarded over so is no longer there, which the hotel isn’t advertised on trip of having but I went on Google maps photos and saw a jacuzzi in the photos so assumed it would be there. The sauna and steam room were both quite dirty too the floor has chewing gum and other dirt on. The room was really nice, the walls are very thin though so you can hear everything from the rooms next door. Overall I would recommend this hotel for a stay but not for the spa facilities. Which is a shame as I booked this hotel specifically for the spa facilities which were a disappointment.
On Sunday when I checked out on Sunday 6th July forget my phone ( Samsung Z Fold 4 in the room when I reached my destination I called the hotel and told them that I had forgotten my phone. The gentleman that I spoke to claimed that the phone was not there and I asked him to ask the housekeeper and he told me that there was no phone that was brought to the reception. I called on Monday and asked to speak to the manager and u was told that she is not in but promised that she will call me back. Today 8th I called the hotel there was no answer. I tried to track my phone on google and the location had been encrypted. And it shows that my phone was on on Sunday night at 1:14 am. I don’t understand how can the phone disappear in the room without trace. Kindly help me to get my phone back. I was on room 310. My contact is ***********.
The overall experience of this hotel is very good, the process from check-in to check-out is very smooth. The service staff is kind and courteous, the room is clean and tidy, the facilities are complete and well maintained. The location is convenient and the surrounding life functions are also very convenient. The overall accommodation environment is comfortable and relaxing. It is a pleasant stay experience. I will have the opportunity to visit again in the future.
My stay at Easthampstead was a very great experience! This was my second time staying and I love their hospitality, service, breakfast and most of the amenities available. They always remind me of my style. It was my person’s birthday that week and I had to bring her there for the weekend to get her away from home a bit and we were welcomed with a birthday card for her and a cake to celebrate her. She was really excited and she loved the stay. The receptionist during the weekend were absolutely outstanding with their work. Checking in and out was as smooth as always. Am really glad I came and I hope to see you next time. I would recommend this place to anyone looking to stay or for any occasion. Thank you.
On my first day in London, I chose to stay at the Moxy Hotel in Slough. The front desk staff were incredibly friendly, and check-in was a breeze. There's a huge Tesco nearby that's great for all your daily shopping needs. The hotel is also super close to the train station, about a 5-minute walk, making it really convenient to take the Elizabeth Line to central London. Overall, it was a good experience. My only minor gripe is that the hotel hallways could use better ventilation; I'd suggest improving the airflow.
After a long journey, from landing to clearing customs, and then struggling to find the bus stop, we were freezing while waiting for our transfer 🥶. We finally arrived at the hotel past 11 PM. The front desk staff were super friendly and helped us check in smoothly, also giving us all the details about breakfast 👍🏽. The hotel is clean and tidy! Our room even had a heater, which was a real lifesaver for us after arriving so late and being out in the cold for so long. It felt incredibly warm and welcoming!
A beautiful estate and so much to explore nearby. It's quite close to Windsor center and only a few min drive away from Windsor Castle. The layout of the hotel was a bit confusing at first because the main hotel reception is a little hidden, but easy enough to find after one or two attempts! The room is reasonably spacious for two and fairly clean. I only wish there was a fridge!
One of our curtains fell on the second day of our stay. We were out when it happened and found it fallen when we got back. We went to reception to let them know (this was around 1pm) and they said they'll send someone over to take a look. We waited in our room until 6pm, called reception again, and no one came. We went down to reception the next day to inquire again and were told that maintenance had left for the evening, but that they will be sent to our room straightaway the next morning. We went out the next morning, came back, and found the curtain completely removed!! No replacement. We asked reception if someone was going to come replace the curtain and they basically said they couldn't fix it at this point, and that they could change us to a twin bed room (we were originally in a double) that was much, much smaller. Not the kind of situation I would expect from a hotel that flaunts its customer service.
We also asked for room service on all three nights and not once were our bedsheets/duvet changed (we had an orange juice stain in the middle of our bed that was still there every day).
Overall the location is great and the hotel is super aesthetic, but we didn't like the fact we had to stay in a curtain-less room for 2 nights with no compensation or alternative (and had to chase them to even do something about the fallen curtain).
Excellent stay!
Everything was perfect — clean, comfortable, and exactly as described. The location was great, check-in was smooth, and communication with the staff was friendly and helpful. The room had all essentials for a pleasant stay, and I truly appreciated the attention to detail and warm atmosphere. Highly recommended for anyone visiting the area!
The hotel is very close to train station and the palace. The room was bigger than I imagined. The breakfast was nice.
We had one hicup at the checkin as the staff including their booking center couldn't find my booking. Not quite sure whether it was the false of the hotel or Trip.com.
Staff was nice, he suggested us places to go.
Great
74 reviews
9.1/10
Price from
US$ 81
per night
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