The service was impeccable and the location was great. I stayed in a capsule room by myself, and the bed space was a bit small; I'd advise caution if you're over 170cm tall. I strongly recommend choosing a private single or double room at this hotel instead. The capsule rooms were quite messy and the people were a mixed bag. Someone was still packing their belongings past midnight, making a lot of noise, and people started getting up around 6 AM, so I didn't get a good rest. However, this hotel offers free drinks, including some alcoholic beverages, and you can even have some noodles in the evening, which is really a nice touch.
The hotel has a good environment, far from the city, very quiet. It is a surprise to come with hot spring ♨️. It's just that the follow-up service of trip.com is poor. You have to work hard to contact the hotel yourself.  I don't know that trip.com receive service charge is to provide this service quality.
This hotel is located near Goryokaku Park, right next to the station, making it very convenient for getting around. The main building's rooms are well-equipped, very clean, and offer great value for money, including a complimentary breakfast.
The location is great, the facilities are great, and the room is very clean. The only downside is that the toilet in the standard double room is very small; you'll bump into it if you turn around. However, there is a free foot bath, a great public space (with limited-time free drinks), and a large public bath. Overall, I would give it a very high rating!
The time of the clock that is integrated with the bed is different for about 10 hours (it cannot be corrected), and there is only this clock that you can see at once in the room, so you know that the time of the clock is different. It was confusing. I thought it would be nice to have a radio alarm clock with a thermometer and humidity meter (you don't need to be a branded product).
Other than that, the front desk was polite and the bath was wider and comfortable than I thought.
Only the bed clock was a pity.
The staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏
This hotel is not recommended if not by car. It is far from the main ski areas. But their service is nothing to say. The shuttle buses once an hour. The rooms are super clean, the scenery is nice, very quiet, good luck and you can see foxes. The staff are very patient and have questions and answers. I have a little problem in the itinerary. They all helped us book the car and pick us up. If I drive, I will definitely come back.
It was a room that children would be happy! When I entered the building, there were cute modern decorations, and it seemed that security in the middle of the night was also solid. We didn't go, but there seems to be a hidden spot and barbecue facility on the roof! Is the hall renewed? Like old and new? I think the cleaning was clean, but I couldn't get down because I felt like the pillows smelled like dust (^^ ;; Children who are tired of sightseeing for adults in Hakodate are also happy to return to the hotel I think it's a place is! You can stay with a large number of people, so I think it's good to stay with everyone on a trip with grandpa and grandma! However, please note that there is no hot spring!
This is a single building cottage located along Roller Coaster Road. The ground feature a cafe, dry flower store, and dog park, and guests can stay with their pet dogs. null
Outstanding
10/10
Check Availability
See All Pet friendly Hotels in Hokkaido
Latest Reviews for Hokkaido Hotels
See all
8.3/10
Very Good
GGuest UserVery clean. The traffic is convenient, very popular folklore!