Recently, I had a minor disagreement due to some less-than-ideal service, but the staff's handling of the full parking lot here was the epitome of kindness. If everyone were as accommodating as the folks here, this would definitely be my go-to hotel in Dongtan. I look forward to seeing you again frequently. Thank you so much! Wishing you good fortune.
It's pretty good and very convenient. There's a CU convenience store on the first floor, and I went there almost every night to buy a bunch of snacks. It's really friendly for business travelers; it's super easy to grab something to eat and drink after finishing work!
Check-in was at 10 o'clock at night, but when I confirmed it, I was able to do it from 5 o'clock and was saved!
It was good to be close to the station and the convenience store was in front of me.
Only amenities are paid
I dont suggest for foreigners that doesn't speak korean. the front desk is friendly. yet I still dont understand why I need to pay 20,000 extra per person. they said it's because the suite room is for 2 people only. I understand that. but there's no extra towels, bathrobe, etc that make use of the money except just be donating for the hotel. that thing I'm disappointed. but I just pay because don't want my trip to be worst. the area is still developing. not really much choice for food and not much to see too. for staycation is good.
We stayed at the residence side and I must say it is one of the best, if not the best hotel we’ve ever stayed in on all of our travels. Very spacious, clean and NEW!!!
All the staff members were very attentive, especially the manager for the WiFi support was courteous and responsive. I would highly recommend this hotel for quality, service and value for the money. Having the 24-hr CU (mini mart) in the 1st floor of the hotel was very convenient.
Special shout out to our housekeeping staff, who went above and beyond to make our stay comfortable and enjoyable.
Just few minor suggestions to the hotel management:
1. Don’t need a calendar, but do need clocks in the living room and the bedroom.
2. Need a trash can in the kitchen/dining table area.
3. Would be good to have a small dish rack, since guests are required to do the dishes
4. The sliding door from the master bedroom to the showers flaps around when closed if the heater or air is on. Needs to somehow stabilize it, it doesn’t make noise trying to sleep.
With just few minor improvements it would be a “perfect” place to stay!
We had a wonderful time. From the moment we arrived until we left, Manager Lee was kind and helpful, from calling taxis to finding information for attractions and knowing where to eat. He even gave us his number if we needed his help while we were out.
The room was spacious, clean, and comfortable. Very nice bathroom too.
We ordered breakfast as part of our reservation, and in the morning, it was delivered to our room. It was from a local bakery, Paris Baguette. Very filling and satisfying.
When we come back to Suwon, we will definitely stay at Hotel Insta again.
이 부장님, 고맙습니다. 정말 잘 했어요. 😊
The bedroom and the living room are separated and connected by a passage.
The living room was made of high ceilings, so the space was good.
You can feel the forest. And the view of the mountains outside the window made me enjoy Gapyeong. It's really quiet
The sound of the birds in the forest right next door was personally great.
And especially from bedding, very clean facilities, satisfied. (Cleanliness 5 star hotel) admits.
They're thoroughly disinfected with quarantine!
After barbecue, I also watched Netflix YouTube.. The evening time was too short. There is also a karaoke cafe table tennis arcade in the supporting facilities, but I couldn't use it because I didn't have enough time at the hostel.. The pool kids pool adult pool is so nice, but I didn't use it because I was tired because I was missing it, but the atmosphere was good! Like a picture ^^
There is a sunbed and it's a good atmosphere to rest.
If you are entering the room, please arrive early and enjoy the time at the hostel ~~
I entered the room with my sister after 5 o'clock, but I regretted coming earlier.
Business trip near Icheon
Clean room condition and
Drum washing machines, mini sinks, fast girls.
The refrigerator was good.
The parking lot is full, so you have to find an empty space.
In front of Elbe, you can go up directly from the parking lot to the hostel
There's a staircase.
If you're sick,
You go to the left entrance and you're directly connected to Elbe.
It's easy to check in and register parking.
I'll have to apply for a lake view next time.
The location and size are both great. However, since the karaoke is on the top floor, the loud music played until past midnight, which was difficult. Still, the price is so good that it is worth considering.
Good
28 reviews
7.9/10
Price from
TRY 2,770
per night
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