My experience in Haffa House The staff are very friendly, helpful, and kind, Their great attitude made my experience very pleasant so thank you for that!
I just wanted to suggest a couple of things:
It would be nice to have more variety in the breakfast For guests staying several days having the same breakfast every morning can get a bit boring.
As a woman who wears the hijab, I couldn’t really enjoy the swimming pool. I think it would be great if there could be a couple of hours in the morning just for women, so everyone can have the chance to use the pool comfortably.
I had such a lovely stay at Sheraton Oman. From the moment I arrived, everything felt smooth and welcoming. One of my favorite things in the room was the coffee machine. I used it every day for my coffee break and absolutely loved it! The breakfast buffet was amazing, with so many options and everything tasting fresh and delicious. It was the perfect start to each day. The pool really stood out too - spacious, clean, and absolutely gorgeous. It was such a relaxing spot to unwind.
Overall, I truly enjoyed my stay and would definitely come back again!
This hotel in Muscat is quite new. I stayed there for 2 nights. It is about 30 kilometers from the airport and is moderately priced.
The room is not too big or too small, but it is really expensive to add breakfast.
From checking in to checking out it was faultless.
Brilliant hotel, great facilities, great food and awesome customer service!
Room was perfect
Gym was perfect
Pool was perfect
Breakfast was amazing
Coffee bar/ reception area and outside sitting area fantastic.
Also 2 fantastic restaurants outside but attached to the hotel and 4 brilliant coffee shops one of which is a Starbucks and the only one I didn’t visit.
Without doubt I’d stay here again. 10/10 especially for what I paid.
Mercure Muscat – ⭐⭐⭐⭐ (3.5/5)
The hotel overall was nice — clean, comfortable, and in a convenient location. Staff were friendly and helpful throughout our stay.
However, a few things brought the experience down:
🚿 Shower temperature was temperamental, switching unpredictably between hot and cold.
❄️ AC in the room was inconsistent, which made sleeping a bit uncomfortable at times.
🏊 Swimming pool turned green on the final day, which was disappointing and didn’t feel hygienic.
With a bit more attention to maintenance, this could be a much better stay.
I regularly stay here when I am in my muscat office. Great location, awesome staff, and service. I always get upgraded to the suite. Highly recommended
We stayed for three nights, the room was clean and spacious, the breakfast was rich and varied, and we were surprised to have three dozen fish and monkey peaches. The elevator leads to Grand Mall, which has supermarkets and restaurants, clothing, etc. Every waiter is very warm and thoughtful. But the taxi outside the hotel is twice as expensive as the taxi downstairs, which brings us inconvenience. Breakfast number one
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8.4/10
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GGuest UserThis hotel is strategically located close to the Avenues Mall. Attached to this mall (and closest entrance to the hotel) is Lulu Hypermarket -an amazing supermarket with local and international brands, and a fantastic bakery. This mall is a 5 minute walk from the hotel. However, you do have walk along the road as the sidewalk / footpath does not exist. But this is only for 300 metres. In fact you can get off the street, but it is gravel/ construction site, so you shoes will be messy. Uber and Grab do not exist in Oman. However, the hotel has two or three taxi drivers that will you take you anywhere. They use set rates, rather than a meter. For example Hotel to Airport run is 8 is Omani Rial (US $20). While this hotel is great for shopping, it is not the best for major attractions of Muscat. The main historical sites of Alam Palace, Ai Mirania Fort and National Museum is 21 kms from the hotel. About 10 Omani Rial is each way by taxi. However, there are very few hotels in this area, so most people stay in hotels near Malls in Oman. This is some form of Public Transport in Muscat, but it can be hard for tourists to use without changing to another bus or long walks. For example, the Royal Opera House is 10 kms from hotel. By using public transport this would require a 2.5 kms walk. The hotel rooms are quite spacious and feature comfortable lounge style chairs. The hotel is located near an expressway /motorway, but good soundproofing means this is not an issue. I was of level 3 and could just see the ocean in the distance (right) and the mall (to left). They do have ocean view room (more expensive higher up the building). The TV is very disappointing - small & old with fuzzy channels. Fortunately, the internet is great, so viewing most programs on the computer. The rooftop has great swimming pool and bar, but maybe a little too cold to swim with highs of about 22-23 C in winter. Staff at receptionist are very obliging. I can definitely recommend this hotel for shopping and good base to experience Muscat. However, as mentioned, it is long way from the major tourists attraction of the city and taxi is required.
Lluke_middlebrookStaying at the Shangri La Al Husn Muscat has been one of the highlights of our time in the Middle East.
We decided to go for my girlfriends birthday and the team worked exceptionally well with me to deliver a unforgettable experience.
Getting to the Shangri La was a bit of a challenge and taxis do not come cheap in Oman. Though it was not challenging I do wish there was a pickup/drop off option for the guests.
The inclusive breakfast was wonderful and ordering off the menu assured that everything you ordered stayed fresh. There was a mixup with our order due to a language barrier but the food was still phenomenal.
The in room breakfast and room service was a highlight as it allowed you to take full advantage of the room and with the inbuilt heaters in the dining table assured the food stayed hot. The value for money on in room dining was disappointing as an order of a burger and fries came with a small amount of fries, however that was fixed with our next order.
The afternoon tea was delicious, highlights being the fromage and watermelon and the scones. Each afternoon tea was different and kept the palate excited.
The happy hour beverages were also included and always came with a suprise canapé from the restaurant.
In terms of the staycation, it was perfect. The interior and exterior of the hotel is beautiful and the sound of the ocean left you relaxed for the stay.
I would like to raise that there was a lot of sealife by the beach which deterred us from swimming in the sea as we had heard a lot about the Omani coast and didn’t have much confidence in the beach patrol and lifeguards there. We noticed some playing on their phones but they were always happy to assist taking a picture for the two of us. I would suggest a more upfront approach when it comes to what you can expect in the sea there.
A visitors lounge was also available allowing you to take full opportunity of the facilities till you left for your next adventure.
CChaohsienThe decor is amazing and the staff are very helpful and courteous. It's a top hotel. There are several chain restaurants in this area, but the transportation is not very convenient and there are not many shops nearby.
MMaria DivinaLocation is in a good neighborhood, you can cook and the room is spacious. Suitable for long stays. However for me, there are better hotels to stay at in the same price range. Encountered a problem multiple times with the door lock, overall it's ok. The wifi is also good.
FFarah Binti RamliI had such a lovely stay at Sheraton Oman. From the moment I arrived, everything felt smooth and welcoming. One of my favorite things in the room was the coffee machine. I used it every day for my coffee break and absolutely loved it! The breakfast buffet was amazing, with so many options and everything tasting fresh and delicious. It was the perfect start to each day. The pool really stood out too - spacious, clean, and absolutely gorgeous. It was such a relaxing spot to unwind.
Overall, I truly enjoyed my stay and would definitely come back again!
HHans PeterExcellent buffet breakfast. Staff overall very friendly and helpful. Despite the location near the airport, absolutely quiet and without any noise from airport or traffic. Swimming pool in excellent condition. 15 minutes drive to center of Muscat. I highly recommend this hotel.
GGuest User1) The first thing I would like to note is the location of the hotel. It is really advantageous. The view from the hotel is gorgeous, the sunset is amazing. The territory of the hotel itself is very small, but you can go beyond the territory, there is a very green and cozy area.
2) Beach. The beach is located in a small bay. Very comfortable and uncrowded. The sea here is always shallow, there are often low tides and in order to dive at least waist-deep you have to stomp and stomp. The beach is ideal for a holiday with children, but not for those who like to swim. But lying on the sun loungers here is cool in any case.
3) Service. The service is generally poor. The staff is mostly not very smiling.
4) Rooms. The rooms are simple and tired. Bedside tables from the 90s. I don’t understand why they can’t upgrade! At first we took a standard room, but then we changed it to a room with a sea view and a balcony. It’s 100% worth it. I strongly recommend paying extra, because the sea view is gorgeous, and the balcony is large and it's great to sit there in the evenings! The view of the city will significantly spoil your impressions of the hotel! If you take it without a balcony, then definitely with a sea view!
5) Restaurants. The restaurants are excellent, with a gorgeous view. But very expensive. We were first in a restaurant by the beach for lunch - it was very expensive and not very tasty. All the food was brought cold, and this was in the heat! Then we went to the Italian, very tasty! And in the local, it's nearby, we took a set for two. It turned out to be a bargain, and there was so much food that for 2 adults and one child it was just too much:)
SEPARATE REMARK ON THE RESTAURANT. As far as I found out later, IHG program participants (free registration) are given a discount in restaurants (25 percent). When registering at the hotel, I specifically indicated that I was a member, to which I was told that since the booking was made through a partner, the loyalty program was not involved in any way. As a result, my loyalty program number was not recorded, no one asked in the restaurants, and as a result, I did not receive any discount! This left very unpleasant emotions.
GGuest UserThis was a great hotel APART from the very strong air freshener used inside the rooms, which was so strong I could taste it in my mouth! The kind hotel actually used the ozone machine to suck the air out of a room for me but it hardly made any difference. I stayed over a week and it took about 4 days for the smell to wear off. I would suggest not using such an overpowering smell in the rooms as surely it must be uncomfortable for many guests.
But the food was great, staff were great, rooftop and pool -- I would certainly recommend if you don't mind very intense air freshener!
GGuest UserI would give 10 starts to this hotel if I could. So clean, so new, everything is amazing. Workers are so nice and helpful. Steakhouse at the first floor is a cherry on the top.
Swimming pool and jacuzzi ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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