West Lake Tea Boutique Hotel

West Lake Tea Boutique Hotel Reviews

West Lake Tea Boutique Hotel

In the Qingzhiwu Scenic Spot No. 69 Yugu Road, Hangzhou, ChinaView Hotel Details
West Lake Tea Boutique Hotel
West Lake Tea Boutique HotelWest Lake Tea Boutique HotelWest Lake Tea Boutique Hotel
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West Lake Tea Boutique Hotel Guest Reviews

4.6/5
Great
243 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All Reviews(243)
Positive reviews(238)
Reviews with photos/video(61)
Friendly front desk staff(27)
Quiet & comfortable(18)
Convenient parking(16)
Close to scenic area(12)
Tasty food(10)
Perfect for kids(7)
Shower difficult to use(7)
Tasty restaurant(4)
Negative reviews(5)
Ofra Tiroshi
Super Elegant Room (Double bed)
Stayed in Apr 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 29, 2024
The hotel is situated in a very good location near the botanical gardens and the beautiful west lake. The room was specious and contained all the amenities you need. Breakfast offers mostly Chinese very tasty dishes. The staff are very nice and helpful although do not speak any english.
Response from Property: Dear guests, Hello, we are particularly honored that you can stay in our Tian Lun boutique hotel. Thank you for your comments, your satisfaction is the best encouragement to us, we will continue to work hard to do a good service for each guest to bring a good stay experience. Wish You a happy journey in China! Welcome to China, Tianlun Hotel is looking forward to your next visit!
Guest User
Boutique Twin Room
Stayed in Mar 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 8, 2024
It locates close to Zhe Jiang university. It is not fancy but quiet & clean. Ms. Lian who works at the front desk was very helpful to book hair salon appoin**ent for my girl at 8pm as we were back late. My girl was very happy to get her hair done that night.. We will stay there again if we travel to HZ. We miss you all & a beautiful city, HZ.
Response from Property: Dear guests: Hello!Thank you for your visit, and also sincerely thank you for your love and recognition of us. You remember the good time here, which makes us very touched. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your support We are deeply honored by your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Eric
Elegant Executive Room
Stayed in Sep 2023
Family
4 review
4.0/5
Very Good
Posted on Sep 27, 2023
Second time staying at this hotel. Even though the location is great and close to restaurants and west location, but the room is bit dirty that there are visible stains on the carpet.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely!
Guest User
Boutique Twin Room
Stayed in Dec 2023
Couples
23 review
4.7/5
Amazing
Posted on Jan 5, 2024
This is a very nice hotel with friendly staff and good breakfast.
Response from Property: Dear guest, Warm greetings from HangzhouTea Boutique Hotel !Thank you very much for taking the time to give us your feedback. We were all delighted to learn that you enjoyed your stay with us and we do look forward to welcoming you back in the hopefully not too distant future!
liammcferrin
Boutique Twin Room
Stayed in Feb 2023
Friends
1 review
5.0/5
Outstanding
Posted on Feb 22, 2023
This hotel was overall an amazing experience! The staff were so helpful and welcoming right from check in. The room was a great size, we got the two bed size. The room did not smell bad, and there were plenty of amenities offered for whatever we needed. A really nice touch was that there was real tea offered and a real tea set to serve it with, which is very fitting considering the name of the hotel! Breakfast was great each morning and was very yummy with a good selection. And the location - it is super accessible and puts you right in the middle of the west lake area, with endless things to do. Overall an awesome experience!
Response from Property: Dear guest, Warm greetings from HangzhouTea Boutique Hotel !Thank you very much for taking the time to give us your feedback. We were all delighted to learn that you enjoyed your stay with us and we do look forward to welcoming you back in the hopefully not too distant future!
Guest User
Super Elegant Room (Double bed)
Stayed in Aug 2022
Business travellers
61 review
4.5/5
Great
Posted on Sep 10, 2022
Lovely hotel at nice area in Hangzhou. Good to see less busy part of West lake
Response from Property: Dear Valued Guest, Thank you for staying with us, look forward to welcoming you back in the near future.
huzj11
Executive Double Room
Stayed in May 2024
Family
37 review
5.0/5
Outstanding
Posted on May 19, 2024
Good environment, good facilities, and good breakfast. Wonton noodles are available, small but exquisite. The room is cleaned very well, and the shower area is spacious. The front desk and breakfast waiter are positive.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Garden Queen Room
Stayed in Apr 2024
Friends
6 review
3.8/5
Good
Posted on Apr 21, 2024
The shower room is stupid. There is no shower head. The handle is very high and hits your head.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Hangzhou Tianlun Boutique Hotel. We are deeply sorry that we failed to bring you a good stay experience. We will seriously review our shortcomings and actively correct them. We will pay special attention to your suggestions and make great efforts to improve related aspects to enhance the stay experience and satisfaction of every customer. I wish you a happy life!
purple0629
Executive Double Room
Stayed in Feb 2024
Family
42 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The location is in a scenic area, very lively, close to Zhejiang University, Botanical Garden, Quyuan Fenghe. The room is very petite and the staff is very nice. Breakfast is on the rooftop terrace, not many varieties but delicious
Original TextTranslated by Google
Response from Property: Hi, thank you for your praise! Your affirmation is the greatest encouragement to us. The hotel is located in the West Lake Scenic Area and Lingyin Resort, and is adjacent to the Yuquan Campus of Zhejiang University and the Botanical Garden. It is very convenient to go to various attractions and business districts. More importantly, you can also enjoy the mood of "leisure" life and "light" time~ Looking forward to your visit again with your family and friends!
Bali
Super Elegant Room (Double bed)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel is quite comfortable. It is a bit old but the facilities are still very good. You can see that the quality of the decoration was very good. The 2.4-meter bed is enough for two big and two small beds to take a nap. But the shower in the bathroom is only on the ceiling. You have to wash your hair. The water is very big. The room is relatively quiet inside, which is very good. The TV remote control is also fast. You can make tea. Overall, it is more comfortable than a homestay, especially in winter. Going up is the botanical garden. The plum blossoms are in full bloom during the New Year. Qingzhiwu is fragrant all the way, which is very comfortable
Original TextTranslated by Google
Response from Property: Hi, thank you for your praise! Your affirmation is the greatest encouragement to us. The hotel is located in the West Lake Scenic Area and Lingyin Resort, and is adjacent to the Yuquan Campus of Zhejiang University and the Botanical Garden. It is very convenient to go to various attractions and business districts. More importantly, you can also enjoy the mood of "leisure" life and "light" time~ Looking forward to your visit again with your family and friends!
Guest User
Boutique Twin Room
Stayed in Nov 2023
Business travellers
14 review
5.0/5
Outstanding
Posted on Nov 29, 2023
The service provided by the girl at the front desk of the hotel is very good. The surrounding area is very convenient. The environment of Qingzhiwu is good. The room facilities and hygiene are also good. I recommend it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Tianlun Boutique Hotel! Customer satisfaction is our pursuit. We are very happy that you gave us positive feedback in your busy schedule. We will continue to work hard to maintain our quality in all aspects. We look forward to your visit again! Best wishes!
Guest User
Boutique Double Room
Stayed in Nov 2023
Friends
1 review
5.0/5
Outstanding
Posted on Nov 12, 2023
The overall environment of the hotel is very good, and the girl at the front desk is also very polite and patient. After entering the room, the room is also very clean and tidy, and the infrastructure in the house is also very complete. There is a bus that goes directly to the subway at the entrance of the hotel, and it is also very convenient to travel. There is a botanical garden nearby, and it is also relatively close to the West Lake. It is very convenient to go out and play. I will choose this place again next time. 🌹
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Family Friendly Family Room
Stayed in May 2024
Family
4 review
4.8/5
Amazing
Posted on May 5, 2024
The family room we booked has two beds for one adult and two children. It is very comfortable and suitable for family outings. The environment is excellent, the service is very good, and the breakfast is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
dmleung
Elegant Executive Room
Stayed in Nov 2023
Couples
10 review
3.5/5
Posted on Nov 4, 2023
On the way to Lingyin Temple, I saw the Tianlun logo and felt that it might be a boutique hotel managed by Beijing Tianlun Hotel. The location was just what I wanted to choose. I checked Ctrip and found that the price was in the middle. I chose an executive room with an area of ​​42 square meters, which was large. However, the furniture design needs to be improved (the sofa replaced the chair, and the TV was hung in the wrong place). The design and facilities of the bathroom can be improved (such as the location and lighting of the makeup mirror, and the durability of the marble countertop). The design of the public area has been put a lot of effort, including the public bathroom. What I dislike most is the use of carpets indoors. If the floor is changed, the grade will be immediately improved.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Tianlun Boutique Hotel. The hotel is not affiliated with Tianlun Hotel Management Company in Beijing. It is a boutique hotel that integrates catering, accommodation and conferences in Hangzhou. The hotel is located in the West Lake Scenic Area and Lingyin Resort. The restaurant on the first floor mainly serves Jiangsu and Zhejiang cuisine, supplemented by Cantonese cuisine. The fish from Taihu Lake and fresh ingredients near Hangzhou are used, and there is a constant supply of crabs all year round. After more than 20 years of careful construction and accumulation, it has become a well-known restaurant for eating crabs in Hangzhou. Thank you for your suggestions on our decoration and facilities. The hotel has prepared a variety of room types with different layouts for different guests to choose from. I hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Yunshang333
Boutique Twin Room
Stayed in Mar 2024
Friends
8 review
5.0/5
Outstanding
Posted on Mar 31, 2024
It's great. It's suitable for business travel. The three kinds of tea provided in the room are also very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. You remember the good time here, which makes us very touched. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your support We are deeply honored by your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!