Chapter Reviews: Insider Insights and Visitor Experiences
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224 Reviews
tge24
Slowest service ever
Atrocious service. I waited 25 minutes for a coffee and it wasn't even busy. I always enjoy my visits to chapter cinema, but the cafe staff really need to speed things up.
So sad to see Chapter cafe service go so downhill. Staff were dismissive and unapologetic for their extremely slow coffee service. Seem more interested in chatting amongst themselves. Been going for y...
My partner and I visited Chapter, to watch The Red Shoes on Sunday 10/12/23 in one of the Chapter's cinemas. It was advertised as starting at 5pm and, in fact, one of Chapter's employees told us it ...
Chapter has had it's day. It's lived off grants for too long and now takes itself too seriously and can't be bothered with 'peope'. I went to see a three hour film (no break) and was prevented from ta...
Visited the chapter to see a film. I went to buy a coffee to take in with me and was told I could only drink botted water whilst in the cinema. I purchased a bottle at £1.50. The film was right on lun...
Slowest service ever
Atrocious service. I waited 25 minutes for a coffee and it wasn't even busy. I always enjoy my visits to chapter cinema, but the cafe staff really need to speed things up.
Dismissive staff, arrogant and very slow service
So sad to see Chapter cafe service go so downhill. Staff were dismissive and unapologetic for their extremely slow coffee service. Seem more interested in chatting amongst themselves. Been going for y...
We feel very disappointed and let down by Chapter
My partner and I visited Chapter, to watch The Red Shoes on Sunday 10/12/23 in one of the Chapter's cinemas. It was advertised as starting at 5pm and, in fact, one of Chapter's employees told us it ...
Couldn't find a pulse.
Chapter has had it's day. It's lived off grants for too long and now takes itself too seriously and can't be bothered with 'peope'. I went to see a three hour film (no break) and was prevented from ta...
Cinema behind the times.
Visited the chapter to see a film. I went to buy a coffee to take in with me and was told I could only drink botted water whilst in the cinema. I purchased a bottle at £1.50. The film was right on lun...