Apartments in Penang, Malaysia

We stayed here for 6days and 5 nights. The room was as per described - great lighting, spacious, wonderful view of the city and amenities were more than sufficient. Location was great as well - right smack in the heart of George Town. Only complain we have is the lift service - almost everyday we had to wait ridiculously long for the lift and it’s always full. In total there were 4 lifts. If we wanted to head down from level 12 to level 1, for some reason some of the lifts would not come down to level 12 to pick us (stuck at level 18 or some other level). While the other two lifts are always full.

Have booked last minute. The overall experience is good. Room is quite. But the corridors is a bit scary as total quite. It is a building for official space and room. Very basic facilities are provided by them but is enough for an overnight stay. Downstairs has some eating place and shop for u to buy drinks and food. The water provided are super tiny 2 bottles hence is not enough. If u are solo female and not too adventurous, u might feel unsafe. It is ok for me and I hv a good rest.

The route to the hotel is a bit strange, but overall it looks good. But check the accommodation before coming.

✅ Pros📍 Excellent location – food, cafés, and convenience stores are within walking distance.🛏️ Spacious room – comfortable for 4 adults.📺 Well-equipped with a fridge, microwave, TV, and basic amenities.🚿 Large bathroom. ❌ Cons📲 No check-in instructions from operator were sent in advance; I had to contact the airbnb operator myself.. 🛗 Only 4 elevators, and waiting time can be long.⚠️ Floor was quite slippery.🧺 Towels looked old and slightly stained. 🚘 Parking Tips, register at the lobby, submit your car plate number, and collect your access card to enjoy the RM9 flat-rate parking fee.

The room very spacious and clean. But the room wasn't well soundproofed, and it was very noisy due to the main road. Corner room have a very big window, it’s very warm when the sun shines into the room.

I booked a night as they are strategic located. The view is nice and facing Komtar. The room is clean and perfect, however the waiting time for the lift was very long. Only 4 lifts for 36 levels which really insufficient capacity. I waited almost 30 minutes on the day I checked out because 2 lifts was handle by the guards to pick up guests from high floors and left 2 lifts work as normal. By the time the 2 normal lifts reach level 20 was already full. There is also a Japanese shop downstairs and the people waited in the lobby for the line. I reached an hour before check in time and we don’t have a seating place for us due to the restaurant crowd, hence my kids seated in the laundry room. Perhaps, the management there need to control the area should be hotel guest instead of restaurant guest. Otherwise, everything is good for everything.

The overall environment is good, but the water pressure in one of the bathrooms was extremely low and the water was very hot, making it impossible to shower properly. The view is beautiful and the living room is spacious. The bathroom could use some improvement.

There is a little bit of dust on the floor. The apartment has 2 bedrooms. But one of them do not have any window. It will be good if there is a window for the other room. Wonderful view from the main room. There is a beautiful sunset everyday from the main bedroom and balcony. The host is attentive eg. there are a variety of tv shows/retro games/board games in the room. Location is wonderful with many eating places nearby. It will be good if there are 2 access cards.

This apartment was great, very clean and new. The facilities were also quite complete, with everything you'd expect. The location is convenient if you're driving, very close to the Queensbay mall and airport. My daughter also very enjoyed the swimming pool!! I only realized I'd forgotten my charger after I got home, but the housekeeping staff found it and pass to the management. The person in charge mailed it back to me. I'm so grateful to them!! Thank you very much! I forgot to tak

The day before your arrival, the room service will message you about key collection. Just show your check-in confirmation to the security guard downstairs, ask them to open the door, and grab your key from the left. Customer service will send you a comprehensive document; make sure to read it carefully, as it's very well-organized. The building is disinfected daily, and the elevators are kept clean. There's a Starbucks and a convenience store right downstairs. I was on the 22nd floor, and the noise wasn't too noticeable. The view was also quite good, and the room rate was incredibly reasonable—much better than what I experienced in Guangzhou. Unless you're staying in a high-end four or five-star hotel, I'd definitely recommend this type of serviced apartment for travel. If you're considering guesthouses in George Town and have high expectations for your accommodation, I wouldn't really suggest them. The motorcycle noise there is beyond imagination, and since it's a heritage area, their sewage system is quite old. However, if you're not particular, it can offer a unique charm. Overall, everything was great. The residents here are very friendly, and I never had to wait long for the elevator, contrary to what some online reviews mentioned. My longest wait was never more than 30 seconds. A local driver told me that this is a newer area, so the location isn't ideal for tourists if you want to walk everywhere; you'll need to take a taxi unless you're driving. But I personally found it quite good. If you plan on exploring, you'll need to taxi to George Town daily, which is usually about a 15-minute ride, so that's a bit of a downside. Otherwise, I'd choose this type of travel accommodation over a four or five-star beachfront hotel. I had a spacious apartment all to myself, which was fantastic. These are all my thoughts, and I hope they help with your decision.