Hotel was clean and look beach side. The foods very good. I like some snack. I was experience gym, actually exercise equipment too old. I hope next time have good experience with gym.
Check in was smooth but could do with giving more information about the hotel.
During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo.
I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.
It is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
Despite only staying for a day, I was very satisfied. The room was clean and the food was delicious. My only minor suggestion would be for the restaurant to offer butter for the bread instead of margarine. Also, the room's fragrance was a bit too strong, almost overwhelming! (haha). Other than these points, everything was great.
Had a pleasant stay at Mercure Padang. The hotel is conveniently located near the town area, making it easy to find food, shops, and nearby attractions. The location is very strategic and accessible.
The room was clean, comfortable, and well-maintained. All the basic amenities we needed were provided, which made our stay smooth and hassle-free. The facilities were good, and the overall environment felt cozy and relaxing.
Staff were friendly and helpful throughout our stay. Overall, it’s a nice hotel and a great choice when visiting Padang. Would definitely consider staying here again.
Good value for money. The location is great, approximately 30 minutes from Minangkabau Airport. The room was quite spacious and clean. The air conditioning was strong and cold, which was a welcome comfort given Padang's hot climate.
Breakfast offered a wide selection, featuring both traditional Minang dishes and more general options. Everything tasted delicious, and they even served traditional *jamu*.
Highly recommended for those looking for a stopover hotel in the Padang area, especially because it's not too far from the airport.
It's a small hotel close to the Mentawai Fast Ferry Terminal. Front reception was friendly but a its a walk up to the 2nd floor rooms as there isn't a lift. Comfortable hotel.
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
Amazing
128 reviews
9.7/10
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THB 1,085
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9,4/10
Amazing
GGuest UserCheck in was smooth but could do with giving more information about the hotel.
During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo.
I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.
GGuest UserNice service.. For I forgot that have to catch up early morning flight, but already booked breakfast for 2 pax.. Cannot return the money for the second day breakfast, only can take away the breakfast.. So we request for the breakfast, they served it with fruits, buns and rice and vegetables plus chicken (actually we request for it).. Thank you so much for fulfilled my request.. Going to stay again at rocky for next visit to padang.. Beside there also got supermarket, nice!
SSyahmi WazerEverything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
EerzammIt is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
GGuest UserIt was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour.
Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭
MM_FaizalGood location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.
AAnonymous UserHad a pleasant stay at Mercure Padang. The hotel is conveniently located near the town area, making it easy to find food, shops, and nearby attractions. The location is very strategic and accessible.
The room was clean, comfortable, and well-maintained. All the basic amenities we needed were provided, which made our stay smooth and hassle-free. The facilities were good, and the overall environment felt cozy and relaxing.
Staff were friendly and helpful throughout our stay. Overall, it’s a nice hotel and a great choice when visiting Padang. Would definitely consider staying here again.
IimmelukDespite only staying for a day, I was very satisfied. The room was clean and the food was delicious. My only minor suggestion would be for the restaurant to offer butter for the bread instead of margarine. Also, the room's fragrance was a bit too strong, almost overwhelming! (haha). Other than these points, everything was great.
IImatahVery friendly service, strategic location, spacious parking, clean room, quite big, there is a balcony, just staying this time, no toothbrush and toothpaste, if you can come in front, there is always a toothbrush and toothpaste
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