Spa hotels in Edinburgh

I was torn between many hotels before deciding, and I'm glad I chose this one. I picked the castle-view room type; the room was quite spacious, the bathroom had a separate shower and tub, and the bedding was very comfortable. The front desk staff were also very friendly. Breakfast was a mix of à la carte and buffet style, and the à la carte items were unlimited. The food selection was rich, and the restaurant staff were very polite and courteous. The hotel provided slippers and two small bottles of water, but there was no toothbrush or toothpaste.

The location is fantastic! It's just a 4-minute walk from the train station, and there's a large shopping mall right downstairs, making one-stop shopping super convenient. Victoria, the manager at the front desk, was incredibly warm and helpful. When she learned we weren't happy with our room's orientation, she specially reserved a room for us on our next booking, giving us a wonderful view that really lifted our spirits. The downsides are that the bathroom is really tiny; there's no space for toiletries. Also, housekeeping response time is extremely slow, over half an hour. Plus, the pillows are very high and uncomfortable, giving me a stiff neck!