Posted on Oct 18, 2025|King Room - Non-Smoking
Porsche chiang
At 3 AM, there was a knock on my room door. I thought I was dreaming, but when I woke up, the knocking was still going on. Looking through the peephole, I saw two men, one Black and one White. They didn't look like hotel staff or anything like that.
I didn't open the door, and they left.
I was about to go back to sleep when there was another knock, and I even heard the doorknob being turned.
I opened the door, and it was the same two men again. I asked them what they wanted, and they said a few things I couldn't understand before leaving again.
I immediately reported this to Trip.com.
The hotel replied that the guest was looking for something.
What does the guest looking for something have to do with waking someone up in the middle of the night and disturbing their privacy?
Why is it said so casually?
Since the incident, I haven't received a single apology or positive response from the hotel.
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Price per night from:AU$ 82
Posted on Aug 6, 2026|Premium King Smoking Spa Tower
Guest UserThe pool was closed the entire three days we were there. We supposedly got a lake view room, but both the words ”lake” (a actually some weird industrial canal) and ”view” (of the absolutely MASSIVE smoke stack) are doing some real heavy lifting. The restaurants had weird very limited hours, and the choices were either a very expensive steakhouse, or a glorified Panera. The casino slots were like Temu versions of themed slots in better casinos. The lobby, halls, and room were all very clean, I'll say that. And the staff we encountered were very nice. But we got bored fast.
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Price per night from:AU$ 97
Posted on Feb 17, 2018
Guest User
I was able to check in smoothly. The surroundings are very good. The interior of the room is simple and urbanized. It was a very nice hotel.
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Price per night from:AU$ 147
Posted on Feb 15, 2019
QZJBBBBeautiful environment, clean housing
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Price per night from:AU$ 310
Posted on Mar 17, 2025
Guest User
It's a nice hotel. It's clean. It's close to the airport and they have a shuttle bus. It's quite far from downtown and you have to use Uber or a rental car to get there. I booked for 3 nights, but I ended up staying at a friend's house, so I asked multiple times to cancel after only one night, and they said they didn't mind the cancellation fee, but they didn't refund me at all. I couldn't get in touch with trip.com either. This is a scam.
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Price per night from:AU$ 146
Posted on Jun 15, 2026
Guest UserWe enjoyed our stay. My grandson stated, “This is a nice hotel” as we entered the lobby. Crystal was an excellent and accommodating agent at the front desk. The room was clean and hallways were nice even though some were being refurbished.
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Price per night from:AU$ 164
Posted on Jul 12, 2026
Jessiege
The room was clean, in the city center, a little far from the canal, but very close to the famous steakhouse. Don't take the room facing the main street, a bit noisy
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Price per night from:AU$ 240
Posted on Aug 2, 2024
Kseniia Koshevaia
We stayed overnight at this hotel. When I arrived, there was a party in the lobby, and it was very noisy, but despite this, nothing could be heard in the room. The room was very spacious. It had the bare minimum for comfort, and usually, in such hotels, more is expected. The breakfast for $15 is not worth the money. In regular hotels, such breakfast is included in the room rate. I’m unlikely to be willing to return there again.
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Price per night from:AU$ 226
Posted on Jan 3, 2025
Guest User
It's really a nice and capacious place! All of places are clean. I must give credit to the service staffs. I arrived too late around 23:00 and got up so early around 6:00. But all of front desks staffs are enthusiastic to answer my question. They also helped me to use the coffee machine. Shortly storing luggages are also offered. Maybe one flaw is the size of gym. It's too small and fitness equipments are few.
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Price per night from:AU$ 139
Posted on Jan 29, 2024
Guest User
The rooms are quite clean. There are no toothbrushes or disposable slippers.
Breakfast is okay, there are several options
Serve
Service: quite enthusiastic
It’s that location where it’s inconvenient to take a taxi.
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Price per night from:AU$ 121