The hotel is convenient, located near to Karashimacho tram station and Sukura Machi Kumamoto. It takes about 20-25min walk to Kumamoto Castle. The room is nice, clean and tidy. I enjoyed my stay in Th is hotel.
Good location and very suitable for solo trip, near public transportation and you can find anything you want in this area such as food, shopping, entertainment and etc.
Location is superb, just 1-2 min walk to Kumamoto station and AMU Plaza. Plenty of eating choices. Room size is great, but comes at a price. Room amenities working fine, room cleaning service is ¥1000/day. Tram and bus stops to places of interest are convenient and close to hotel. Overall a good hotel stay.
Location was great, right next to shinshigai street, there was a public spa and sauna complimentary for guests to use. The pyjamas top was also quite comfortable to wear. Disposable toiletries available for pickup at the recep area, this includes tea. However, no coffee was available which was kinda shocking to me as this was a first I encountered in all the hotels I have stayed at. The air con or ventilation vent also requires deep deep cleaning, I had the sniffles after staying there and the air conditioning seems warm even after adjusting it to the lowest. I realised why after seeing the vent. The room feels slightly smaller than other similar sizes room that I have booked during my travels in Kyushu region.
Good location with shopping arcade right next to it! Lots of good shops like Mister Donut, Gindaco. Walking distance to most attractions like Kumamoto Castle and famous ramen. Great variety of self-pick up amenities (toothbrush, cleanser, body sponge, comb, tea, coffee etc.) and special request amenities like hair curler, latex pillow, power bank, shoe dryer and many more! Easy digital self-check-in with staff assistance. Good breakfast variety and clean environment. Luggage storage with front desk is also easy! Parking guidance brochure available. Free cheese grain snack upon check-in. Highly recommend for anyone to stay here!
A very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.
Great value for what we have paid for. Efficient check-in process. High quality public bath facilities with two hot hot springs (one indoor and one outdoor), one sauna and one cold water pool. Although this hotel is listed as a 3-star hotel, we would say it is much better than many 4-star hotels in many regards. The employees at the check-in desk speak decent English too.
Very central location at the shopping mall but it is difficult to enter the hotel as mentioned by other reviews. Great amenities provided at the hotel lobby- hair oil and bath salts! Room was clean and spacious. Overall a great experience.
Excellent location in the city centre, a few minutes from shopping, convenience stores, and the Sakuramachi Main bus terminal. Though it is no frills 3-star limited service hotel, location is the best and the price is reasonable. No cleaning in my room plan but acceptable. Will stay again.
I recently had the pleasure of staying at this exceptional hotel, and I can't recommend it highly enough. From the moment I arrived, I was impressed by the cleanliness and overall ambiance. The staff were incredibly friendly and attentive, ensuring a smooth check-in process.
The room was spotless, well-maintained, and thoughtfully designed with modern amenities. The bed was extremely comfortable, guaranteeing a restful night's sleep. The bathroom was pristine, with high-quality toiletries provided.
The hotel's location was convenient, offering easy access to local attractions and transportation.
Overall, this hotel exceeded my expectations in every way. If you're looking for a clean, comfortable, and outstanding place to stay, this is it. I will definitely be returning on my next visit!
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HHON MINGExcellent location in the city centre, a few minutes from shopping, convenience stores, and the Sakuramachi Main bus terminal. Though it is no frills 3-star limited service hotel, location is the best and the price is reasonable. No cleaning in my room plan but acceptable. Will stay again.
AAnonymous UserGood location with shopping arcade right next to it! Lots of good shops like Mister Donut, Gindaco. Walking distance to most attractions like Kumamoto Castle and famous ramen. Great variety of self-pick up amenities (toothbrush, cleanser, body sponge, comb, tea, coffee etc.) and special request amenities like hair curler, latex pillow, power bank, shoe dryer and many more! Easy digital self-check-in with staff assistance. Good breakfast variety and clean environment. Luggage storage with front desk is also easy! Parking guidance brochure available. Free cheese grain snack upon check-in. Highly recommend for anyone to stay here!
AAnonymous UserLocation was great, right next to shinshigai street, there was a public spa and sauna complimentary for guests to use. The pyjamas top was also quite comfortable to wear. Disposable toiletries available for pickup at the recep area, this includes tea. However, no coffee was available which was kinda shocking to me as this was a first I encountered in all the hotels I have stayed at. The air con or ventilation vent also requires deep deep cleaning, I had the sniffles after staying there and the air conditioning seems warm even after adjusting it to the lowest. I realised why after seeing the vent. The room feels slightly smaller than other similar sizes room that I have booked during my travels in Kyushu region.
RRonathan LeeLocation is superb, just 1-2 min walk to Kumamoto station and AMU Plaza. Plenty of eating choices. Room size is great, but comes at a price. Room amenities working fine, room cleaning service is ¥1000/day. Tram and bus stops to places of interest are convenient and close to hotel. Overall a good hotel stay.
LLau LilA very nice stay in the city of Kumamon! Staffs are friendly, the room is big, amenities are well prepared. Had a three-night stay in the same hotel and enjoyed the convenience of it as it’s right next to the JR Kumamoto station with bus stops nearby and connected to the AMU plaza.
GGuest UserGood location and very suitable for solo trip, near public transportation and you can find anything you want in this area such as food, shopping, entertainment and etc.
TTraveller CI stayed at this hotel twice. The second time (this booking) we had a room on the older (?) wing and it was almost twice the size of the first one. So for this review I will only share feedback on this “older” room.
This room was big and thus good for us as we had 2 large luggage and more space in the room allowed us to open and pack our luggages with ease.
The bathroom was large with the large traditional bathtub. Toilet had bidet and etc but lacked heating which made it very cold in the winter. Basin tap was still the old turn types which was not eco friendly as it’s more difficult to shut it off.
Location was just opposite the train station which was excellent. But the nearest convenience store is also only at the train station which is about a 5-7mins walk away.
Breakfast was curated to suit the Japanese palette more and ends at 9a.m which is really way too early!!
We left something behind in the hotel but they managed to send the item back to us at our new hotel (still in Japan) which was highly appreciated.
Despite a few minor shortcomings listed above, the pros still outweigh the cons and I’ll definitely be happy to stay here again.
AAaamayGreat location , easy access to public transportation, good shopping mall next door, nice staff, easy check-in and check out … only downside is that they didn’t have enough non-smoking room so I got stuck with a smoking room … not exactly ideal but made the most out of it …
GGuest UserThis is a very conveniently located hotel, right between two tram stops. If you plan to travel around, a one-day pass is highly recommended as it's very cost-effective; otherwise, a single ride will set you back 200 yen. There's an Aeon supermarket about a 15-minute walk away, perfect for grabbing affordable groceries to cook your own meals.
It's a FAV-affiliated property, so the kitchen amenities aren't as extensive as at the main FAV hotels, but they are perfectly sufficient for most needs. The only thing to note is that while there's a washing machine, it's not a washer-dryer combo, so keep that in mind if you have laundry drying needs.
The room features both a Western bed and a tatami area. It's spacious enough to comfortably open up multiple suitcases, and I believe it could easily accommodate three adults.
JJustin L.We drove to the hotel for one night stay near Aso Mountain. Free parking available.
Beautiful view, and we are able to catch the sunset by 18:00 after checking in. We chose to enjoy the onsen first before buffet dinner.
We did the right thing, as after onsen, we are starving. They provide a range of fish sashimi , horse sashimi, sushi, noodles, bbq, hot dishes. All you can drink for me yay!
There's free ramen at 9:30-10:30 and I had a bowl of specially made ramen before bed.
Buffet breakfast is also spot on, we had a full stomach before heading to other locations around Aso the other day.
Great deal, great service! And there's Kumamoto souvenirs for last minute purchase!
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