I stayed one night at Capsule Hotel - Lucerne Old Town and had such a comfortable experience.
The check-in process was super simple and smooth. I had some trouble opening my locker (twice, actually!), but each time the staff was incredibly kind and patiently helped me without hesitation — their warm attitude really stood out.
My capsule was near the main door to the room, so I thought it might be noisy. But even when I was awake, I only noticed the sound of someone entering faintly, and I couldn’t hear anything while I was asleep. The capsules were impressively sound-insulated and felt very private and peaceful — which I know is something many capsule hotel guests care about.
The shared kitchen was also easy to use, with a microwave, dishes, pepper, and other basics available — a nice bonus for a short stay. One small note: the power outlet inside the capsule is a Type C only, so be sure to bring the right adapter if you need one.
The space was clean, modern, and felt very safe. I would absolutely stay again if I return to Lucerne. Thank you for a wonderful stay!
Awesome hotel! There is a lake view outside the window. The hotel has its own lawn where you can lie down and enjoy the lake view and sauna. The hotel staff are very friendly and helped us with the reservation. There is a No. 24 bus at the hotel entrance that goes directly to the train station entrance. There is a bus every 10 minutes, and the transportation is very convenient (the hotel provides free bus tickets). Highly recommended!
The location of the hotel is very good, very close to Lucerne train station. The interior environment is clean, bright and tidy, and there are many guests, which proves that the hotel has a good reputation. As a tourist, I am generally satisfied with my stay! 
The hotel is conveniently located right out of the street of the hotel with things to do, restaurants and shops. The window looks straight out of the Alpine snow-capped mountains, and the room is big enough and the toilet is big enough.
It’s so beautiful that you don’t need it. . The last picture was taken from the balcony. Simply heaven. Definitely book a lake view room. Otherwise, don't stay here. Because there is nothing around this house. . You read that right, there is nothing there, just some small buildings belonging to residents. There are no shops within two or three kilometers. Fortunately, the hotel provided plenty of drinks and we had dinner at the hotel. Needless to say, the service is very, very good. Let me talk about the shortcomings. The bathroom is too small, and the bathroom has a voice-activated light, which means that it will suddenly go out after taking a shower. It is scary when it happens suddenly. You have to open the shower door to light it up again. The door of the room It opens outwards, which is rare. These two items are very poor design.
The room is clean, the style is quite medieval, and the furniture and equipment are very tasteful
The service staff are very polite and enthusiastic. Check-in time coincides with summer changes, and the hotel also provides thoughtful reminders~
Very good hotel, winter is definitely not as perfect as summer, but I am already amazing, the pool water is hot, there are small hot springs, steaming ice room is complete, la prairie free trial after bath, breakfast You can order the Michelin plate, and the taste is quite good. I called to eat in the room at night, it was delicious! I also gave wine and helped decorate the room! Will come again if I have a chance
Location – 9/10
The hotel is in a prime location, right by Lake Lucerne and just a 5-minute walk from Lucerne Train Station. It’s within walking distance of major attractions like the Chapel Bridge (Kapellbrücke), the Old Town, and the Culture and Convention Center (KKL Luzern). The area is modern and convenient, though if you’re looking for a more historic, traditional Swiss setting, you might prefer something in the Old Town.
Rooms – 8.5/10
The rooms are spacious, clean, and modern, with comfortable beds, stylish decor, and large windows offering great views of either the lake or mountains. Some rooms have floor-to-ceiling windows, making the scenery even more spectacular. The bathrooms are sleek and well-equipped, and amenities like a Nespresso machine, minibar, and a work desk add extra comfort.
Service – 8/10
The staff is professional, friendly, and efficient. Check-in and check-out are smooth, and the concierge is helpful in offering local recommendations or organizing activities. Some guests have noted that the service can feel a bit business-oriented rather than warm and personal, but overall, it’s efficient and reliable.
Dining – 8/10
The on-site restaurant and bar offer a good selection of food and drinks, with a mix of Swiss and international cuisine. Breakfast is buffet-style, with fresh pastries, cheeses, cold cuts, eggs, and great coffee. The variety is good, but during peak times, the breakfast area can feel crowded.
Amenities – 8.5/10
Fitness Center & Sauna – A well-equipped gym and a small sauna are available, perfect after a long day of sightseeing.
Meeting & Conference Rooms – Great for business travelers, with modern facilities and event spaces.
Parking – There’s underground parking, which is convenient but comes at an additional cost.
Free WiFi – Strong and reliable throughout the hotel.
The location is very remote, it is recommended to drive by car, the scenery is very good, the hotel’s swimming pool is also very nice, suitable for taking pictures but do not allow mobile phones to go in, I don’t know if no one can secretly take pictures when the door is opened in the morning hahaha, the hotel has nothing to eat , It’s best to bring something up from the mountain. There is a small supermarket next to the hotel to buy food. There is also a ski resort behind the hotel. The lift tickets do not need to be purchased in advance. When buying tickets on the spot, remember to tell them that you are going to stay in the store. discount
Very Good
61 reviews
8.8/10
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VND 8,766,613
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8.7/10
Very Good
Kkris_0Location – 9/10
The hotel is in a prime location, right by Lake Lucerne and just a 5-minute walk from Lucerne Train Station. It’s within walking distance of major attractions like the Chapel Bridge (Kapellbrücke), the Old Town, and the Culture and Convention Center (KKL Luzern). The area is modern and convenient, though if you’re looking for a more historic, traditional Swiss setting, you might prefer something in the Old Town.
Rooms – 8.5/10
The rooms are spacious, clean, and modern, with comfortable beds, stylish decor, and large windows offering great views of either the lake or mountains. Some rooms have floor-to-ceiling windows, making the scenery even more spectacular. The bathrooms are sleek and well-equipped, and amenities like a Nespresso machine, minibar, and a work desk add extra comfort.
Service – 8/10
The staff is professional, friendly, and efficient. Check-in and check-out are smooth, and the concierge is helpful in offering local recommendations or organizing activities. Some guests have noted that the service can feel a bit business-oriented rather than warm and personal, but overall, it’s efficient and reliable.
Dining – 8/10
The on-site restaurant and bar offer a good selection of food and drinks, with a mix of Swiss and international cuisine. Breakfast is buffet-style, with fresh pastries, cheeses, cold cuts, eggs, and great coffee. The variety is good, but during peak times, the breakfast area can feel crowded.
Amenities – 8.5/10
Fitness Center & Sauna – A well-equipped gym and a small sauna are available, perfect after a long day of sightseeing.
Meeting & Conference Rooms – Great for business travelers, with modern facilities and event spaces.
Parking – There’s underground parking, which is convenient but comes at an additional cost.
Free WiFi – Strong and reliable throughout the hotel.
みみさき@ヨーロッパ旅I stayed one night at Capsule Hotel - Lucerne Old Town and had such a comfortable experience.
The check-in process was super simple and smooth. I had some trouble opening my locker (twice, actually!), but each time the staff was incredibly kind and patiently helped me without hesitation — their warm attitude really stood out.
My capsule was near the main door to the room, so I thought it might be noisy. But even when I was awake, I only noticed the sound of someone entering faintly, and I couldn’t hear anything while I was asleep. The capsules were impressively sound-insulated and felt very private and peaceful — which I know is something many capsule hotel guests care about.
The shared kitchen was also easy to use, with a microwave, dishes, pepper, and other basics available — a nice bonus for a short stay. One small note: the power outlet inside the capsule is a Type C only, so be sure to bring the right adapter if you need one.
The space was clean, modern, and felt very safe. I would absolutely stay again if I return to Lucerne. Thank you for a wonderful stay!
JJazz998The location of the hotel is very good, very close to Lucerne train station. The interior environment is clean, bright and tidy, and there are many guests, which proves that the hotel has a good reputation. As a tourist, I am generally satisfied with my stay! 
CCHENGYINGThe room is clean, the style is quite medieval, and the furniture and equipment are very tasteful
The service staff are very polite and enthusiastic. Check-in time coincides with summer changes, and the hotel also provides thoughtful reminders~
GGuest UserAwesome hotel! There is a lake view outside the window. The hotel has its own lawn where you can lie down and enjoy the lake view and sauna. The hotel staff are very friendly and helped us with the reservation. There is a No. 24 bus at the hotel entrance that goes directly to the train station entrance. There is a bus every 10 minutes, and the transportation is very convenient (the hotel provides free bus tickets). Highly recommended!
無無業遊民The hotel is conveniently located right out of the street of the hotel with things to do, restaurants and shops. The window looks straight out of the Alpine snow-capped mountains, and the room is big enough and the toilet is big enough.
AAnonymous UserIt’s so beautiful that you don’t need it. . The last picture was taken from the balcony. Simply heaven. Definitely book a lake view room. Otherwise, don't stay here. Because there is nothing around this house. . You read that right, there is nothing there, just some small buildings belonging to residents. There are no shops within two or three kilometers. Fortunately, the hotel provided plenty of drinks and we had dinner at the hotel. Needless to say, the service is very, very good. Let me talk about the shortcomings. The bathroom is too small, and the bathroom has a voice-activated light, which means that it will suddenly go out after taking a shower. It is scary when it happens suddenly. You have to open the shower door to light it up again. The door of the room It opens outwards, which is rare. These two items are very poor design.
小小The front desk service was particularly bad, taking away discriminating eyes. It seems that the Chinese people owe you. In the middle of the night, I told the hotel that there is no parking lot. I was thinking of a five-star hotel chain with no parking lot. I was looking for someone in the middle of the night. More than two hours of parking, one night cost 35 euros, to the room, more than 1,500 rooms without drinking water, slippers, I know this is environmentally friendly, but then environmentally friendly drinking water is not too much, called the front desk to come directly to me to drink Tap water, I am really speechless, right, and, at the beginning, I told me that there was no room in the reservation. I retired. As a result, Ctrip said it was half an hour later, but it was more expensive than before. I think the weather is too It’s late, forget it. The result is what I said at the beginning. How disgusting and disgusting you should never go to live, the room is cold and you are not negotiating.
YYIVery good hotel, winter is definitely not as perfect as summer, but I am already amazing, the pool water is hot, there are small hot springs, steaming ice room is complete, la prairie free trial after bath, breakfast You can order the Michelin plate, and the taste is quite good. I called to eat in the room at night, it was delicious! I also gave wine and helped decorate the room! Will come again if I have a chance
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