Hot Springs Hotels in Yamanashi Prefecture, Japan

The hotel staff provided excellent service, even offering a hand-drawn map for reference. The location is incredibly convenient; whether you're coming from Gotemba Premium Outlets or taking a bus to Tokyo, you can board right at the hotel entrance. We were lucky enough to have a view of Mount Fuji from our room, which my friends absolutely loved for taking photos. The front desk staff spoke good English, so communication was seamless. The 150 JPY per person hot spring bath was an amazing value! On a weekday evening, it wasn't crowded at all, and it even had an outdoor bath. I imagine it would be absolutely beautiful if it were snowing.

The hotel is located on top of a hill overlooking Mount Fuji and Lake Yamanaka. The views from the rooms and onsite onsens all have a view of Mount Fuji. It's honestly unbeatable.

・I think it would be better if they were a little more welcoming and didn't get hung up on appearances. ・The hot water kettle has a Japanese setting, so a foreign tourist who was having trouble using it spoke to me in English and explained how to use it. ・The parking lot should be made a little easier to understand and use. ・I'm glad that my family liked the Japanese-style room, and my child said, ”I want to go to the shrine room again.”

Our stay was fantastic! The hotel's shuttle bus made getting around super convenient, and the staff were incredibly warm, attentive, and had excellent service attitudes. The room was spotless, impeccably clean, and very comfortable. The biggest surprise was being able to see Mount Fuji directly from our room's balcony – the view was absolutely stunning and breathtaking. Breakfast offered a great variety too. The hotel's overall environment was very peaceful, making for a truly relaxing stay. We'd definitely consider coming back here again!

The hotel offers a shuttle service, with pick-ups in the afternoon and drop-offs until around 10 PM. They also provide transportation to Oishi Park; just contact the front desk in advance. This time, I booked a Japanese family room, which was quite spacious with a separate wet and dry area. The beds were already made when I entered. From the room, I could see Mount Fuji in the distance – it was absolutely beautiful to wake up and do my makeup at the table while admiring the view. Both breakfast and dinner were set menus, which was nice. The hotel service was excellent, and there was a Chinese-speaking staff member at the front desk, so language was not an issue at all.

Excellent value for money! You can see Mount Fuji directly from the room just by opening the curtains. The restaurant is a bit mediocre; it tends to get chaotic because they cater to many tour groups. The nearest Japanese restaurant closes early, so you'll have to go near Kawaguchiko Station for dinner.

Was pleasantly surprised that there was van pick up service to bring us up to the hotel from the main road ! This needs to be shared in case anyone avoid booking due to location. The team (driver , recep) all were very friendly and helpful, thank you for the service

The hotel is clean and has a free hot spring onsen. The hotel is quite far from the station, but it’s worth it because Mount Fuji is right behind it—huge and absolutely beautiful 😭. It’s also close to a large Daiso. Very satisfying / I’m very satisfied.♥️♥️♥️

The room was very spacious, with both a regular bed and a tatami mat available. The view was absolutely amazing, with Mount Fuji clearly visible! We could even enjoy a private onsen bath right in our room. However, this also made the room quite humid, leading to a noticeable musty or damp wood smell. It was essential to air out the room by opening the windows or running the AC daily. We were able to reserve a private dining room, which also offered views of Mount Fuji. One last thing, laundry service costs extra.

The view of Mt. Fuji from the hotel was absolutely stunning and became one of the highlights of my trip. Location was also vy convenient, bus interchange and train station were just nearby, easy to travel around Fuji area. Perfect stay for both comfort and accessibility.