Casa Del Mare

Propert manager was helpful, and the housekeepers as well. We could have used a few more towels. The bedding in the closet for the sofa had a stained blanket, made us unsure if the blanket was clean or not. The shower is not sealed properly and the water flows into the rest of the bathroom.

MUST READ ALL!! The bathroom handles are broken and the door scrapes on the ground making the closing of the door very loud and hard. Housekeeping was not performed when we purposely paid more for this apartment as housekeeping was listed. No instructions were provided for check-in causing us to drive around for no reason waiting for a response to messages. They promised housekeeping will come and they did not and we couldn’t shower as we have no towels. Hours waiting for a reply and some messages have no reply at all. 4-star accommodation is completely wrong… it is a 2-star. The owner called after checkout to say he doesn’t offer daily housekeeping, despite a screenshot of booking conditions clearly saying daily housekeeping is included. The owner blames ******* and ******* blames the owner. We had the worst stay possible. No toilet paper, No towels, Broken doors, a mattress that is sinking and like sleeping on concrete, and overflowing rubbish. DO NOT STAY HERE!!! the concrete mattress and loud music echoing and vibrating through the apart from the nearby bar alone is a deterrent. $0 compensation from Owner. He refused any responsibility.

The location of this property is great! Close to all the shopping, restaurants and the ferry! Just know you have steps to get to room and close to a restaurant that plays music late. It didn’t bother us but wanted to include in review.

The appartment was every bit as nice as the fotos. The kitchen equipment was a bit wanting.

This is a great place to stay in Rethymno old town, but with a big caveat. It's clean, well located, nicely renovated and well equipped. The problem is that it's right next to a bar-restaurant that turns into a night club with very loud music at night. As a result it is impossible to sleep until 2 AM when the volume falls into more reasonable levels (but still not quiet). Shutting all the windows helps but doesn't eliminate the noise as it comes through the walls from the adjacent building. The staff seemed to be aware about the issue and tried to help however I had to call the police multiple times to report the nuisance - yet it took them a good hour to achieve some results. In summary, this is a fantastic place, as long as a good night's sleep is not a priority for you. If you are here for partying and staying out late, this may be the ideal property, however as a family man, I wouldn't stay here again.