El Tucano Resort & Thermal Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Carlos
El Tucano Resort & Thermal Spa
9J89+27R, Ruta Nacional Secundaria 140, Provincia de, San Carlos, Alajuela 21004, Costa Rica
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Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains, a 2-minute drive from Juan Castro Blanco National Park and 10 minutes from Quesada City Park. This spa resort is 28.4 mi (45.7 km) from Poás Volcano National Park and 29.2 mi (47 km) from Baldi Hot Springs.Show More
We Price Match
3.6/5Cleanliness: 3.6
All 50 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolHikingHot SpringSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Shuttle Service
All Amenities
Surroundings
Airport: Fortuna Airport
(43.5km)
Airport: Juan Santamaria International Airport
(84.5km)
Landmarks: La Marina Wildlife Rescue Center
(1.6km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
8
Junior Suite
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Private Entrance
Private Toilet
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9
Standard Triple Room
1 Queen bed and 1 Single bed
Free Wi-Fi
Non-smoking
Electric Fan
Private Entrance
Private Toilet
Hair Conditioner
Check Availability
13
Master Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Private Entrance
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5
Standard Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
TV
Shampoo
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Guest Reviews(50)
3.6/5
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.6
- Service3.6
Dam
April 17, 2022
Las instalaciones les falta mantenimiento, poco personal para atender el bar de la piscina, toman mucho tiempo en atenderlo, el desayuno es bueno, para entrar al rió las piedras son muy resbalosas
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Raphael
December 25, 2023
This was probably a great hotel 10 years ago but there is a very apparent lack of care everywhere you go. Rooms are ok but a lot of things fell in disrepear (light fixtures, switches, showers, hairdryer not working, partially broken windows). The staff is ok overall but the main desk doesn’t seem to care. When asked about tourist information « they don’t know ». The restaurant isn’t terrible but too expensive for what it is. Food is pretty bland and the dining room is sad and dreadful. I’d recommend dining in town for a far better experience. We saw a couple of cockroaches in the dining area. Location is a little too remote from where the action is in the region. La Fortuna is probably much better in that regard.
Pierre
October 29, 2023
Nice hotspring pools, good restaurant. Great service. Place was clean. The overall hotel and grounds need some maintenance and paint. We had a junior suite and was nice, king size bed was good and ac worked good. We will retunrn.
Joerg
March 15, 2023
Quite a nice set-up surrounded by forest with hot springs. Yet the hotel is already a bit aged. What I did not like was that next to the reception they advertised 2 nights stay incl. massage at about USD 60 less for 2 nights than what I paid through *******. When I pointed out to this at the reception, the answer was that this offer is only valid for the off-season around July. I stated that the would have to mention this with the advertisement as otherwise they would be legally bound to honor the offer during the whole year. The lady at reception answered that in principle I was right but that she could not do anything about it as she is only an employee. A lawyer would be in a position to enforce the adherance to the ad! What is *******'s comment/reaction?
George
March 12, 2023
This is not a star hotel as advertised. The hotel is not maintained at all. Hot water did not work for our shower. The staff listened to our concerns however it was not fixed or no other options were given. We had to shower in cold water. The tiles were old and broken in the bathroom. The toilet seat is broken. The bathroom bulbs were out. The door locks were broken. No tissues or napkins provided. Only hot water pitcher with two glasses. No water in it. No blankets on beds. No stopper in sink. Towel racks broken. You need to walk up and down a hill to get or ask for all the amenities (towels, pillows, water) because the phones were not working. There were no qualities of a star hotel. One towel and pillow per person. We booked for 4 and got only two. We had to go several times to the front desk for extra towels, pillows etc.The staff were courteous and polite but the hotel was sorely lacking in quality. The whole place was not worth the amount of money we had to spend on one night! I wish I never booked this hotel, and get a refund for this one!
Abel
September 18, 2023
Definitely a great experience, enjoyable place.
jeff
February 4, 2024
Great pools and sauna
Kimberly
November 9, 2022
This property needs a lot of improvement. There was mold on the ceiling if the room. They gave us another room that still has some mold but less than the previous one and didn't smell so much.. Breakfast was good..service mostly friendly and helpful
sarah
October 13, 2022
Excellent overall! Quiet in the off season, which we enjoyed. Loved swimming in the river. Breakfast on the patio was lovely with blue morpho's flying by and a lizard sighting.
Property Policies
Check-in and Check-out Times
Check-in: 14:00–22:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 83
Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains, a 2-minute drive from Juan Castro Blanco National Park and 10 minutes from Quesada City Park. This spa resort is 28.4 mi (45.7 km) from Poás Volcano National Park and 29.2 mi (47 km) from Baldi Hot Springs.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a lazy river, and a spa tub. This resort also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Grab a bite to eat at the La Foresta, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 87 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a lazy river, and a spa tub. This resort also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Grab a bite to eat at the La Foresta, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 87 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Indoor Swimming PoolAdditional charge
Outdoor Swimming Pool
Hiking
Hot Spring
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Shuttle ServiceAdditional charge
Bar
Tennis Court
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Hot Spring
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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