Kleopatra Celine Hotel

We booked a very last minute holiday to Turkey , never been to Alanya before but many times to Turkey . We arrived very tired in the early hours , met by to pleasant members off staff who checked us in & helped us in the lift to our room . One inside he asked if we needed anything , the kids were hungry , he happily got milk & cereal for them despite it being 3am. We had a family room , 1 double in the bedroom & a sofa pull out made into a double . We have a 16yr old & 13 yr old boy & girl , they shared the bed for the night but the next morning the staff happily put another bed in to allow them their own beds . Air con in the room was a god send & worked very well . The rooms were very clean , bathroom a little dated but spotless . The maids came daily changed beds & towels , very lovely indeed . We did all inclusive, however it wasn’t the best , food was hot & ok but selection very limited . Waiters & waitresses very pleasant & attentive. The hotel is supposed to be a 4star it’s definitely a 3 . It would do better to be self catering as the location was perfect , as you step out of the door the most beautiful beach is in front of you , with fabulous cabanas , sun beds & amazing beach staff , yes you pay for this service but it absolutely made our holiday . The beach bar did fabulous breakfast of which we used daily & the one love Reggie bar 2 doors down was one of the friendliest bars we have been in Turkey . It’s a 20 min nice walk into main town Alanya which was nice . There is a supermarket 400yrds away which sells everything. This hotel is a great ideal base for the holiday in which you make it .

I've never reviewed a hotel, restaurant, shop, etc. but this hotel was atrocious, so a review is necessary to deter others from booking to stay here. I just returned from the hotel last night with my mum, sister and my sisters boyfriend and it has to be the worst hotel I have ever stayed in. The hotel is listed as a 4 star but is a 2 star at best. - the hotel has very little staff and the staff that are there are all men (except one girl who collects dishes) - the staff are all very creepy towards young women (touching my face etc.) but are also very rude at the same time. - only one drink is allowed to be ordered at the bar at one time and there is very little selection of drinks, the cocktails and fruit juices cost extra. - there is very little choice for food and it all tastes disgusting, my family are not picky eaters but even we struggled to enjoy the food. - the food is always cold and looks and tastes like its been left out for days. - me and my mum got food poisoning from the food and had to spend days in bed, and are still unwell after returning. - the beds are rock solid and the rooms are very dirty. the walls are paper thin so you can hear every sound from the rooms around you and from bars around the area. (one night I even thought there was someone in my room from how thin the walls are.) - do not book a Turkish bath with the hotel, I was naked while getting a massage which was part of the package of the Turkish bath and the man from the hotel that we booked it with had been watching me from the door the whole time (I didn't realise until the masseuse did) - Wi-Fi is terrible and the air con only works in the rooms, nowhere else in the hotel. However the aircon turns off when you leave the room as only one key is given per room. - no slide in pool as shown and the pool is tiny with very minimal sun loungers around. - the only plus is that the beach is near but there are many hotels also on the beach front so book with one of them instead and there is an amazing bar right next to the hotel called reggae bar but again just book with another nearby hotel. long story short don't come here especially if you are a young girl or travelling with a young girl as all teenagers and young women were definitely unsafe here.

the hotel was super clean and nice. Staff members were helpfull and the food at the buffet was super good. The location is also amazing since the hotel is just next to the beach. We had nice time at the hotel and we will come back for sure. We wanna thank you especially Bekir and Hilpi for your good service.

The hotel deserves 3 stars. It is located at the end of Cleopatra Beach, almost at the exit of the city towards Antalya, and it's about 2 km to the Damlatas Cave at the other end of the beach. The street by the hotel is one-way, and it's quite a distance to the nearest bus stop, so if you don't like walking, choose another hotel. To get to the beach from the hotel, you just need to cross the street. The rooms in the hotel are of a good standard and clean. I rate the cleaning service as good. Overall, the hotel staff is helpful, but they sometimes make mistakes, like waking me up in the middle of the night because they confused rooms. The food is typical buffet style, not of very high quality, and not very healthy (e.g., only processed cold cuts, white bread only, instant coffee, only chemical drinks), but apart from that, everyone can find something for themselves, although nothing extraordinary. If you want to try traditional Turkish cuisine, I recommend going to a restaurant. What bothered me a lot is the tolerance of smoking on the hotel premises. If you don't like tobacco smoke, you won't find a place on the terrace and in the buffet. You can even smell the smoke in the rooms. I'm afraid it's the same in other hotels and bars in Alanya, as I had the opportunity to observe. For this reason, I don't recommend the hotel for families with children. Moreover, the hotel does not organize entertainment for children, does not provide a children's menu, and the hotel pool is small. There are clubs and restaurants around the hotel, and it gets noisy until late at night, and the hotel windows don't provide much sound insulation. When it finally gets quiet, you can even hear the sound of the waves through the windows. The hotel is a decent base for exploring Alanya and its surroundings. If you want to spend most of your time at the hotel, I recommend choosing a hotel with a higher standard and a wider range of attractions.

Celine otelde arkadaşlarımla gayet memnun kaldığımız bir konaklama yaşadık yemekleri çok güzeldi aynı şekilde konumu ve manzarasından da memnun kaldık fiyat açısından da iyiydi güler yüzlü hoş ve misafirperver çalışanlarıyla hiç bir sorun yaşamadık çevremize tavsiye ettik size de tavsiye ederiz

We stayed here for a week in July 2022. The hotel is OK. It’s modern and clean which is great. It’s all inclusive but the food wasn’t up to standard. We didn’t eat dinner here once only breakfast and lunch. Dinners were lots of meat stews and I’m vegetarian. The drinks weren’t great either. There is a poor selection only iced tea, Coke, Fanta, Efes beer, Vodka, Gin and Raki. Soft drinks are poured out of big warm bottles so they were always flat. And there are 2 bars one at poolside and one at front of hotel but they were never open at the same time. So if you’re by the pool and it was mealtime you would have to wait until pool bar opens or walk around the front to get a drink. No cocktails are included and one night we asked to pay for some but the chef wasn’t in to make them? Also Turkish coffee is an extra service which also wasn’t available. Rooms were clean and modern. There’s a lack of toiletry space in the bathroom. No shower shelf for things so that got quite annoying. Bed was quite uncomfy but the aircon was good. Staff there was 1 bar staff called Bilal who was amazing. He was so nice and friendly and took time to speak to us every day. There was also a young lady on reception I didn’t get her name but she was really lovely giving us recommendations and stuff. Some of the other staff we found quite rude and not friendly. The beach is opposite it’s great. £5 for 2 beds and umbrella hire. You can also hire a paddling pool at the beach with 2 chairs for £25. Theres a few bars down that road for cocktails but they are expensive £7-£11 per cocktail!! and also a Migros supermarket a few minute walk away. Town centre is around 8 minute cab drive which costs 50-100 Turkish lira. We did enjoy ourselves but we wouldn’t return here.