SureStay Hotel by Best Western Albuquerque Midtown

Great service thank you

Liked being able to use the pool and hot tub. Area was quiet despite being near the highway. The room had no closet.

Staff was very friendly, however the room was not clean. Hair in the bathtub, which would not drain until we removed the entire drain stop. Food particles were on the floor and in the dresser drawers. Refrigerator did not work and the coffee maker only worked when continuously holding down the button. The outlets near the sink did not hold the plug, which continued to fall out making getting ready quite difficult. Light filters into the room from underneath the door and around the blackout window shades. If you like a dark, quiet room, do not stay here. We could hear everytime the adjorning rooms flushed or showered. The hot tub had a film which accumulated along the surface after turning on the jets, indicating the chemicals had not been checked. Also located in a high crime area, which we realized after booking.

I don't have anything negative to say about this property very clean staff friendly and helpful would stay here again

This hotel is listed as having electric charger and it does not have any on or near the property. Additionally, spotted something crawling around in our room shortly after checking in. Couldn't wait to get out of this place.

Amenities listed said hotel had EV charging point at the hotel, but they did not, and staff directed me to go to a Walmart two miles away to charge at Electrify America station

The staff was friendly. The rooms were clean and the area was off of a main highway but it wasn't to loud. The price was great.

The hotel was nice but has started looking run down. There were two safety issues: 1) when you walk into the room on the inside of the door frame was a square block of metal sticking out at face level. Must have served some purpose in the past. 2) The toilet seat was not fastened correctly. When I sat down the whole toilet seat moved and I almost fell into the bathtub.