Mercure Almaty City Center
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Almaty

Mercure Almaty City Center

No.13 of Four-Star Hotels in Almaty
Abylai Khan Ave 53, Almaty, 050000, Kazakhstan
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hotel overview picture
Last booked 14 hrs ago
Highlights
Varied breakfast
Ideal location
Excellent service
Free parking
Sparkling clean
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Amenities
Golf Course
Skiing
Horse Riding
Hiking
Sauna
Spa
Massage Room
Fitness Room
All Amenities
Property Description
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.
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9.4/10
Amazing
Good location near market and restaurant very clean
All 103 Reviews
Surroundings
Metro: Zhibek Zholy
(850m)
Metro: Raiymbek batyr
(1.1km)
Airport: Almaty International Airport
(13.6km)
Train: Alma Ata 2
(1.0km)
Train: Almaty 1 Train Railway Station
(9.4km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Suite
8

Superior Suite

1 King bed
Has window
Non-smoking
Bathtub
Private Toilet
220V Socket
Open-Air Bathtub
Room Details
Check Availability
Standard Queen Room
4

Standard Queen Room

1 Queen bed
Has window
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
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Standard Twin Room
3

Standard Twin Room

2 Single bed
Has window
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
Check Availability
Superior Room
5

Superior Room

1 Double bed
Has window
Non-smoking
Private Toilet
220V Socket
Power Outlet with Various Specifications
Open-Air Bathtub
Room Details
Check Availability

Guest Reviews

9.4/10
Amazing
103 reviews
Verified Reviews
  • Cleanliness9.5
  • Amenities9.3
  • Location9.4
  • Service9.4
Average for similar properties in Almaty
Most Mentioned
AI Summary
Centrally located hotel in Almaty with friendly staff, clean rooms, comfortable beds, and excellent facilities. Guests appreciate the delicious breakfast options. Noise-free environment is also highlighted.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 12, 2025
Great hotel in convenient location. Had spent the previous 3 weeks travelling the Silk Road and trekking in Kyrgyzstan so some luxury was welcome. Ideally would have preferred a swimming pool but the top storey jacuzzis were a treat. Only quibble was that there were no toiletries in the bathroom when we arrived other than shampoo and shower gel dispensers which were riveted to the wall of the shower. When I asked for hair conditioner I was informed that it was not available for basic rooms. It would have been so easy for them to have given me the hair conditioner and then receive a 10/10 rating but they were quite obstinate in refusing to do so.
R‍a‍i‍z
May 13, 2025
Awesome stay in Almaty! Location is perfect! A lot of cafes and food around the alley. Staffs are polite and helpful as well! Late check out timing could be improved given the flights out of Almaty timings. Otherwise, Room is modern and amazing and clean!
M‍s‍.‍ ‍T‍R‍A‍V‍E‍L‍L‍E‍R
September 6, 2024
I loved how spotless this hotel is.. super super clean. Excellent location & everything is superb. Location perfect The room size perfect The staff perfect The hospitality is superb The bedsheets and pillow cases spotless Everything is just superb. You won’t regret it!!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 18, 2024
Very pleasant staff, very willing to assist in any situation. Well done. Nice location, view of the city.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 12, 2025
Good location near market and restaurant very clean
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 8, 2023
The room is big and clean the staff are very friendly and well organized. Nice place to stay
W‍e‍e‍ ‍H‍o‍n‍g
October 6, 2024
Great location and clean.
P‍e‍n‍g‍s‍i‍n‍g‍s
December 7, 2023
good location and good service good option for business trip

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
Contact property
Adult
KZT 6,600.00 (approx. AU$ 19.69) per person per night

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:KZT 6,647.96 (approx. AU$ 19.84) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 137
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.

Frequently Asked Questions

What is the cancellation policy at Mercure Almaty City Center?

Typically, cancellations of Mercure Almaty City Center can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Almaty City Center?

Prices at Mercure Almaty City Center vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Mercure Almaty City Center?

Yes, Mercure Almaty City Center provides airport shuttle services. Please contact Mercure Almaty City Center in advance to arrange this service.

What landmarks are close to Mercure Almaty City Center?

Mercure Almaty City Center is located in Almaty, close to landmarks such as Amangeldy Imanov park, which is 180m from your search (straight-line distance).

What amenities & services does Mercure Almaty City Center offer?

Mercure Almaty City Center offers a range of popular amenities including Sauna.

What time are check-in & check-out at Mercure Almaty City Center?

Mercure Almaty City Center check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Mercure Almaty City Center?

No, pets are not permitted at Mercure Almaty City Center.

About This Property

Nearest AirportAlmaty International Airport
Distance to Airport13.61KM
Nearest Train StationAlmaty 2 Train Station
Distance to Train Station1.05KM
Nearest Metro StationZhibek Zholy
Distance to Metro Station0.85KM
Average Price FromAUD347
Hotel Star Rating4