To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.8
Cleanliness3.8
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All reviews(25)
Positive reviews(19)
Reviews with photos/video(3)
Awesome stay(6)
Friendly staff(5)
Negative reviews(2)
Guest User
Standard Double Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The staff are lovely and friendly and the service and food is excellent. Very comfortable hotel and good value
Thankyou so much!
Norehan
Standard Double Room
Stayed in Mar 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Apr 23, 2024
friendl staff, simple breakfast but nicr, strategic location and near to bus station
Zhuangpietingwangyucheng
Standard Twin Room
Stayed in Jan 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The lady at the front desk is very welcoming and can communicate in a little English. It is very close to the bus station and can be reached in about 10 minutes on foot. The hotel's heating is very good, but the bed is a bit small compared to domestic ones
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Guest User
Standard Double Room
Stayed in Dec 2024
Other
98 review
2.0/5
Posted on Jan 24, 2025
Facilities: Old
Hygiene: General
Environment: Old
Service: General
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Guest User
Standard Double Room
Stayed in Jun 2024
Business travellers
2 review
3.2/5
Posted on Jul 29, 2024
Apart from being closer to the bus station to Horgos, everything else is average.
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Guest User
Standard Double Room
Stayed in Jul 2024
Business travellers
7 review
1.0/5
Posted on Aug 17, 2024
Room reservation cannot be canceled and check-in is not recommended
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Guest User
Standard Double Room
Stayed in Jan 2025
Couples
28 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Clean, comfortable, delicious!
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Guest User
Standard Double Room
Stayed in Jan 2024
Business travellers
31 review
3.5/5
Posted on Feb 18, 2024
The waiter's attitude was very warm and friendly. I didn't understand why I had to pay 1860 tenge in tax when I arrived at the hotel after paying on Ctrip. There was no tax in the hotel where I stayed on the first day. not understand
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Guest User
Standard Double Room
Stayed in Jun 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Jul 30, 2024
like
Facilities: very good
Environment: very good
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Aisibojumeng
Standard Double Room
Stayed in Mar 2024
Business travellers
57 review
3.7/5
Posted on Jul 17, 2024
Overall good, location and surrounding environment are average
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Guest User
Stayed in May 2023
Business travellers
17 review
3.2/5
Posted on Jun 7, 2023
It's a bit remote, the breakfast is good, the sanitation is mediocre, I changed places after staying for one night. It's really too biased.
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Guest User
Stayed in Oct 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 19, 2023
It's very good. It's very close to the bus station, just 5 minutes' walk away.
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Vladimir VoV
Stayed in Dec 2022
Business travellers
1 review
4.5/5
Great
Posted on Jan 14, 2023
The hotel is cozy, clean, everything is new. The cuisine is delicious, the portions are large and for breakfast, and if you order additionally during the day, they can bring it to the room, but the employees themselves do not know their own menu, then they ask again three times. In general, everything is fine.
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Nikita_Moskvin
Standard Double Room
Stayed in Feb 2025
Solo travellers
3 review
4.7/5
Amazing
Posted on Mar 24, 2025
Прекрасно приняли в номере
Еда всегда вкусная, ресторан круглосуточно
Цены приятные
Всегда доброжелательно ко мне относились!!
Но в последний день перед выездом выставили счёт за кириешки которые я не ел, но я оплатил поскольку такси меня ждало уже в аэропорт. (платный бар внутри номера)
Но это скорее всего вышло недопонимание, а так я сервисом доволен
-балл только за кириешки.