Hotel Mira Vista

Hotel Mira Vista Reviews

Hotel Mira Vista

6009 Potrero Ave, El Cerrito, California, 94530View Hotel Details
Hotel Mira Vista
Hotel Mira VistaHotel Mira VistaHotel Mira Vista
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Guest Reviews of Hotel Mira Vista

7.4/10
123 review
Verified reviews
Location7.8
Amenities6.9
Service7.1
Cleanliness7.6
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All reviews(123)
Positive reviews(20)
Reviews with photos/video(1)
Negative reviews(3)
Guest User
King Room
Stayed in Oct 2025
Couple
1 review
4.5/10
Posted on Nov 17, 2025
Phone had no line, tv would not let Netflix be chosen. They switched us to another roomthat was supposed to be the same it did not have Netflix, so defeat our purpose of watching movies on our account. Called the reception 2 times before someone finally came after more than 30 mins of waiting.
Response from Property: Thank you for taking the time to share your experience. We sincerely apologize for the frustration you experienced with the TV issues and the interaction at the front desk. That’s certainly not the level of service we strive to provide. Your feedback has been shared with our team to ensure better communication and assistance for our guests, especially after hours. We truly value your comments and hope you’ll consider giving us another chance to provide you with a more positive and welcoming stay.
Mara Belli
King Room
Stayed in Jan 2025
Business traveler
1 review
5.0/10
Posted on Feb 24, 2025
Selected this hotel because walking distance to my meeting place and because it had great reviews about cleanliness. However, on the first day, I noticed that there was someone's forgotten food in the refrigerator (so much for cleanliness). Also, on the hotel page, it said there were vending machines for food and drinks: the one for food gad some snacks in it, the one for drinks was totally empty. The positive note is that the night front desk employee kindly shared his water bottle with me. The fan in the bathroom was really loud and, after taking the shower in the evening I received a call from the front desk, because someone had complained about the noise (the fan) coming from my room! All in all, not worth the money I paid.
Response from Property: We are sorry to hear that you didn't enjoy your time during your stay with us in Hotel Mira Vista. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. We will take necessary action to rectify the issues you have raised with the housekeeping staff immediately and make sure it will not happen in future. Please accept my sincere apologies that we did not exceed your expectations. We hope you give us another chance to earn your loyalty. With best regards.
Guest User
2 Queen Beds Room, Non-Smoking
Stayed in Jan 2025
Family
1 review
8.0/10
Very Good
Posted on Mar 2, 2025
The room was not that bad. The noise from the street was the worst.
Response from Property: Thank you for your review! We're glad you enjoyed our convenient location, greatpricing, and clean rooms. Our team takes pride in providing friendly service, and weappreciate your kind words. We apologize for any noise disturbances youexperienced during your stay. We understand how important a peacefulenvironment is and will consider improving sound insulation. We’d love the chanceto provide you with an even better experience. Hope to welcome you back soon!
Guest User
King Room
Stayed in Jan 2025
Traveling with friends
11 review
7.0/10
Posted on Feb 18, 2025
They need to be retrained on customer service
Response from Property: Thank for taking time to review rating our hotel. We will address issue you have raised with the management team immediately. With best regards.
Guest User
2 Queen Beds Room, Non-Smoking
Stayed in Apr 2024
Family
2 review
8.0/10
Very Good
Posted on May 18, 2024
Overall the room is clean, and it’s quiet even it’s by the free way. The day time front desk service is not friendly but I don’t mind as long as I can be able to get my room pass. The night shift front desk crew is more friendly thought.
Response from Property: Thank you for sharing your feedback. We're truly sorry to hear about your experience at our front desk. This is not the level of service we strive to provide. We are addressing this matter with our team to ensure it doesn't happen again. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future. Regards,
Guest User
2 Queen Beds Room, Non-Smoking
Stayed in Jan 2024
Couple
4 review
7.5/10
Posted on Feb 9, 2024
It was very clean and nice staff
Response from Property: Thank you for the nice comments, very much appreciated. We hope to see you again in the future. With best regards.
Guest User
2 Queen Beds Room, Non-Smoking
Stayed in Feb 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Apr 6, 2025
Very clean and slept well
Response from Property: Thank you for your kind words! We’re thrilled to hear that you found your room clean and comfortable. Guest satisfaction is our top priority, and we appreciate your feedback. We hope to welcome you back for another great stay! Regards
Guest User
King Room
Stayed in May 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jul 3, 2025
Great place
Response from Property: Dear Guest, Thank you for the kind words! We are glad to hear you had a perfect stay. We hope to welcome you back again soon for another great experience! Regards, The Management
Guest User
King Room
Stayed in Jan 2025
Business traveler
11 review
4.0/10
Posted on Mar 31, 2025
Rude staff
Response from Property: Dear Guest,Thank you for taking time to review your stay at Hotel Mira Vista. Your comment is noted regarding the staff and will address this issue immediately. With best regards.
Guest User
King Room
Stayed in Sep 2023
Traveling with friends
3 review
7.0/10
Posted on Oct 26, 2023
Great location service not great tho
Response from Property: Thank you very much for taking time to review our hotel. Your comments are noted and we'll certainly be addressing your comments with the management and staff. Thank you for bringing this issues to our attention. With best regards.
Mae Mc
King Room
Stayed in Apr 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jun 1, 2024
Ver goo hotel
Response from Property: Thank you very much for the positive review and perfect rating. Very much appreciated. We hope to see you again in the near future. With best regards.
Guest User
King Room
Stayed in Oct 2025
Couple
10 review
6.0/10
Posted on Nov 4, 2025
Neat and clean bed is fine... in the evening outside the hotel it is not really a good place to walk around
Original textTranslated by Google
Response from Property: Thank you for your positive comments/rating, very much appreciated.
Guest User
King Room
Stayed in Jul 2025
Couple
4 review
8.5/10
Very Good
Posted on Sep 1, 2025
I really like this hotel, its facilities and cleanliness, but when making a reservation through an app, they have to give me more details about the correct check-in time so that the room can be ready.
Original textTranslated by Google
Response from Property: Dear Azalia, Thank you so much for your kind words! We’re delighted to hear you enjoyed your stay and found our hotel to be a great value. Your positive feedback means a lot to us. We are really sorry for the confusion about check in time and will rectify this confusion soon. We look forward to welcoming you back for another pleasant stay in the future! Regards,
Guest User
King Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 6, 2025
Not far from ba, walk 7 minutes and you will arrive.
Original textTranslated by Google
Response from Property: Dear Guest, We’re glad you found our location convenient for visiting San Francisco and the Bay Area. We hope to welcome you back for another comfortable stay in the future! Regards, The Management.
Yiran
King Room
Stayed in Nov 2024
Family
1 review
8.0/10
Very Good
Posted on Dec 30, 2024
Simple room facilities, typical American environmentally friendly space, no extra things, no slippers. Like a small hotel in China, everything is at a minimum cost.
Original textTranslated by Google
Response from Property: Thank you very much for giving your stay at the Hotel Mira Vista a POSITIVE review/rating. We’re glad you enjoyed your stay. We will be glad to serve you again in the near future. Happy New Year. With best regards.