The Ritz-Carlton, Astana

The Ritz-Carlton, Astana Reviews

The Ritz-Carlton, Astana

Dostyk Street 16, Astana, 010000, KazakhstanView Hotel Details
The Ritz-Carlton, Astana
The Ritz-Carlton, AstanaThe Ritz-Carlton, AstanaThe Ritz-Carlton, Astana
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Guest Reviews of The Ritz-Carlton, Astana

9.5/10
Amazing
45 review
Verified reviews
Location9.5
Amenities9.3
Service9.5
Cleanliness9.6
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All reviews(45)
Positive reviews(23)
Reviews with photos/video(4)
Friendly staff(7)
Clean and tidy(5)
Anonymous User
Deluxe Two Queen Room
Stayed in Nov 2024
Couples
72 review
10.0/10
Outstanding
Posted on Dec 26, 2024
Beautiful hotel with incredible facilities and excellent attentive service, would definitely visit again.
Syrymbek
Deluxe Two Queen Room
Stayed in May 2024
Business travellers
28 review
7.5/10
Posted on Jun 21, 2024
🤔🥹🫨 the neighbors didn't let me sleep.🫨
Ibrohim
Deluxe King Room With City View
Stayed in Jun 2024
Business travellers
5 review
10.0/10
Outstanding
Posted on Jul 28, 2024
Luxury😊
Guest User
Deluxe King Room With City View
Stayed in Dec 2024
Business travellers
32 review
10.0/10
Outstanding
Posted on Jan 18, 2025
The room is clean and tidy, the hotel is close to Dong'an Lake, the environment is beautiful, and the service quality is high. It is a high-quality hotel in Longquanyi District and even in Chengdu. I will come again next time.
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Wenmengl
Deluxe Two Queen Room
Stayed in Sep 2024
Solo travellers
185 review
10.0/10
Outstanding
Posted on Oct 4, 2024
Very good, the whole thing is good. I like its swimming pool and gym. The gym is big, with many kinds of equipment, and there are punching bags. The water in the swimming pool is very clear. There is also a sauna and hot tub next to it. The facilities are similar to the bathing center in Northeast China, very complete. The breakfast is very good. The room I booked includes breakfast, but the waitress who looks like a Chinese girl brought a bill for me to sign. I don't know what it means. Is it a tip? A suggestion, there is no local Kazakh beer in the refrigerator in the room and the bar on the first floor.
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6/15
Guest User
Deluxe King Room With City View
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 28, 2025
Everything went perfectly! The service was top notch❤️
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Response from Property: Dear Guest,We truly appreciate your time and feedback. It was our pleasure to host you, and we hope to see you again soon at The Ritz-Carlton, Astana.Sincerely,The Ritz-Carlton, Astana
LongCcccc
Deluxe Two Queen Room
Stayed in Mar 2025
Business travellers
10 review
8.0/10
Very Good
Posted on Apr 28, 2025
Better service than St. Regis
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Response from Property: Dear LongCcccc,Thank you for taking the time to share your experience with us! We sincerely hope to welcome you back to The Ritz-Carlton, Astana in the near future.Warm regards,The Ritz-Carlton, Astana
Guest User
Deluxe King Room With City View
Stayed in Aug 2024
Couples
20 review
10.0/10
Outstanding
Posted on Sep 22, 2024
Good location, next to the Tree of Life, hotel facilities are OK
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Yaogundexintu
Deluxe King Room With City View
Stayed in May 2024
Travel with friends
6 review
10.0/10
Outstanding
Posted on Jul 26, 2024
The room hardware is good in all aspects, and it is in line with the standards of Rika
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Andrei Bespamiatnykh
Deluxe Two Queen Room
Stayed in Aug 2024
Family
22 review
10.0/10
Outstanding
Posted on Sep 30, 2024
I liked everything...clean, respectful, comfortable.
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Idris Suleymanovich
Deluxe King Room With City View
Stayed in Aug 2024
Couples
3 review
10.0/10
Outstanding
Posted on Nov 12, 2024
A luxury hotel with luxury service, 10 out of 10👌
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Huojian
Deluxe Two Queen Room
Stayed in Aug 2024
Business travellers
34 review
10.0/10
Outstanding
Posted on Oct 10, 2024
Clean, nice, and welcome chocolate
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Guest User
Deluxe Two Queen Room
Stayed in Jan 2025
Business travellers
13 review
9.5/10
Amazing
Posted on Feb 25, 2025
Good value for money
Original TextTranslated by Google
Response from Property: Dear Guest, We truly appreciate your time and feedback. It was our pleasure to host you, and we hope to see you again soon at The Ritz-Carlton, Astana.Sincerely,The Ritz-Carlton, Astana
Guest User
Deluxe King Room With City View
Stayed in Feb 2025
Booked for others
3 review
10.0/10
Outstanding
Posted on Apr 12, 2025
The room was clean
Original TextTranslated by Google
Response from Property: Dear Guest,We truly appreciate your time and feedback. It was our pleasure to host you, and we hope to see you again soon at The Ritz-Carlton, Astana.Sincerely,The Ritz-Carlton, Astana
NURtilek kainbek
Grand Deluxe King Room With City View
Stayed in Feb 2024
Solo travellers
17 review
10.0/10
Outstanding
Posted on May 19, 2024
One of my favorite hotels in Astana with great service
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