Liyang Hotels with balcony

Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect. Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled. What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team. We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.

Facilities: Very complete, smart bathroom is very convenient, you can think of the needs, if you can have a makeup mirror, it would be better to put a trash can next to the mirror. There is also a tent in the parent-child room, and the small bed is very cute. Hygienic: Every place visible to the naked eye is very clean, and the room that people can rest assured that there is no smell. I used to bring disposable bedding, but this time it was useless. Environment: A few minutes drive from the scenic spot. The interior decoration is my favorite style. Service: The pick-up service is thoughtful, the group communication is built in advance, the breakfast is rich and nutritious, because I don't want to live on the first floor, I upgraded the parent-child room on the second floor, and did not make up the difference.

This stay was such a delightful surprise, I have to document it! I originally booked a standard suite, but before check-in, the butler, Qingqing, added me on WeChat and communicated with exceptional attention to detail. Perhaps noticing we were on our honeymoon, she discreetly upgraded us to a suite overlooking the hotel's gardens. Opening the window revealed a breathtaking view of greenery, instantly uplifting my spirits. Most thoughtfully, she printed my WeChat profile picture on a leaf – such a small gesture was incredibly touching. The room amenities were Aesop, even the toothbrush was exceptionally comfortable, and there were even scented teaspoons and earplugs by the bedside. The balcony was enormous, and I contacted the staff to ensure the soaking tub was thoroughly disinfected, which gave me peace of mind. Near the reception on the second floor, you can buy mugwort sachets or herbal packs, which were especially relaxing while soaking in the hot tub. Qingqing thoughtfully sent us the hotel's service manual and brochure. She recommended we try the Chinese restaurant and the Friday and Saturday buffet dinners, and they were all excellent. The hotel also offers bookings for photography, spa, and cocktail experiences, perfect for couples or friends to relax and enjoy. She even showed us the hotel's ”King of Rooms,” a private floor with a starry sky ceiling for gazing at the night sky. I need to work hard to earn money so I can bring friends or my family to stay on the top floor next time! The hotel has a great location, close to Tianmu Lake, Nanshan Bamboo Forest, museums, and Highway 1. It's also newer than Zhuxi Valley. I'd love to bring my kids here to experience the children's area and infinity pool when we have children. A heartfelt thank you to our housekeeper, Qingqing, for her attentiveness and professionalism. She made this trip more than just a vacation; it felt like cherished moments of life.

We stayed in a loft-style room with our child. The room was very spacious; even if two adults and two children stayed together, it wouldn't feel cramped at all. There was even a bag of building blocks in the room for the kids to play with. With the heater on, it was very warm both upstairs and downstairs. I've stayed in many family-friendly hotels with my child, and this one is definitely the best in terms of service. The staff were genuinely enthusiastic. Before check-in, the butler kept in touch with me about various activities, and the hotel kept bringing us things—drinks, fruit, afternoon tea, and a heartwarming bowl of porridge in the evening. We were already full just from the complimentary items! Li Rencui from the housekeeping department was very warm and attentive, even washing our child's clothes for us—we felt so bad! We hadn't made a reservation for afternoon tea, but the staff proactively arranged something for us. The staff member next to the hot pot pool was also very attentive, constantly reminding the children to check their feet for blisters if they soaked for too long. My child soaked for too long and refused to get out, resulting in wrinkles on their feet, and the staff member even thoughtfully found some band-aids for them. I would definitely recommend this hotel to all my friends bringing their children; it's like the Haidilao of the hotel world!

My boyfriend and I celebrated our 10th anniversary together. We wanted to find a quiet place where we could spend the day alone. We compared many hotels on Ctrip and finally chose Hegu Village. After arriving at the B&B, I can only say that it completely met my initial expectations. It is located in a valley and has a kind of hidden beauty. Sitting under the eaves of the room and daydreaming, I felt like I could relax for the whole day and say goodbye to the hustle and bustle of the city. This feeling of returning to nature is great. The B&B service is also very considerate. The housekeeper will contact us in advance, set up a group, introduce the facilities of the B&B, and reserve meals. We ordered a set meal for 2 people, which was delicious and large in quantity. The breakfast was a set meal, which was also delicious. Before leaving, the housekeeper also gave me peanuts that they grew themselves~

When we arrived, the dam had been repaired, and we could see the beautiful view of Tianmu Lake from the hotel door. The hotel housekeeper contacted us in advance, and we stayed in the private soup room and gave us fish head vouchers. For other dishes, we ordered black rice and The small bamboo shoots are quite delicious when cooked, and the experience is still very good!

The service at the hotel was excellent, they were polite and very helpful. Any questions that you asked, they answered without hesitation. Overall the staff, were the best if I have to compare with other big and small hotels that I have been to. My friend and I booked the hotel together. The rooms were very very nice. We loved them. It was easy to travel around the resort, they have golf carts that can take you around the resort. So many activities to do there. You need to speak a little bit of Chinese though. But in case you don’t they will find someone to help you there. The hotel package we took included the hot springs, spar and breakfast. It was worth it. The springs are the best. There is also an infinity pool. The people there are very helpful, great service. It was easy to spot two foreigners but they treated us with so much kindness, especially the man and woman at the fish spring and the little cafe there names: 张浩川, 张刘纪 and 彭玉琴. So Hentique hotels and resort is huge. The area and the activities you can do there are plenty. You can get on a helicopter(480rmb), boat(272rmb) it includes going to the islands and mountain hiking, horse riding and many more. You just have to come with a good budget. Breakfast is at the big hotel that has a great view of the lake. Hentique pinecone has different restaurants around, the food is between 100 -300 per person. I suggest you bring snacks because there aren’t any shops close by. The big hotel has a shop where you can buy snacks for a price, and an all day restaurant. We ended up moving from hentique pinecone hotel to the big hotel but paid a little bit more and was worth every penny. The hotel really good, with a nice view, the manager on duty that day August 16th 2023 was the best manager, I forgot his name. His English was very very good. He answered all questions and helped us transfer from 松果 to the big hotel. Having being in China for a long time, this was the best trip ever, with the best service. We will surely go back to this place. Best service ever. Keep up the good work!!!

A small fresh homestay in the mountains. It is really a highlight of the trip, and people can't help but want to share it. From the moment I stepped into the homestay, I felt the warmth and comfort of home. The location is extremely convenient, with plenty of parking spaces and charging equipment. It is surrounded by green mountains, and the environment is elegant and quiet, as if you are in a paradise. Because we are two adults and two children, we were upgraded to a loft room on the second floor for free. It is spacious and bright, with excellent lighting, clean and tidy, and a fruit and beverage basket was given. The details show the care of the homestay owner. In terms of facilities, the toilet drains slowly and needs to be pressed for a longer time. But other homestays really have everything, and they are all very modern. The swimming pool is just under the outside window👇, which is great! It is particularly worth mentioning that the homestay owner also provided thoughtful service and suggested that we go to the hotel for dining and swimming, saying that the swimming pool there is larger and more comfortable, which makes people feel very thoughtful. In addition, the staff of the homestay are all handsome men and beautiful women, and they will say hello, which makes people feel full of enthusiasm. In the B&B, you can not only enjoy the comfortable accommodation environment, but also taste the local fruits, which is really a pleasure to stay in. This B&B experience exceeded all my expectations and is undoubtedly one of the best memories of my trip. Highly recommended to friends who are looking for ideal accommodation!

My friends and I chose to visit Liyang during the Dragon Boat Festival. The hotel is relatively new, and the staff are quite enthusiastic. However, Regarding the 'complimentary room upgrade for consecutive stays (subject to availability)': We didn't receive it. They said the twin room we booked was already the best available. Another point is that a cleaning lady knocked on our door at 9 AM and, after no response, directly swiped her card to enter. This area needs further training. Also, when we returned to the room later, the bed and pillows hadn't been tidied up.

There was a surprise when I stayed at Kaiyuan for the first time. When I checked in, the front desk thoughtfully upgraded us to the duplex parent-child room on the 3rd floor of the villa for free. Both adults and children were very satisfied. The children had a lot of fun in the parent-child room upstairs. After the rain, we took a walk in the hotel's 100-acre tea garden and the sparkling Swan Lake. An unexpected surprise happened again. Three ducklings chased us and played all the way. The children couldn't bear to part with them and clamored to take them home. Before leaving, the children reluctantly said they wanted to stay for another day, but they had to go to school and could only come next time!