Find the perfect stay with trusted ratings and reviews.
Posted on May 5, 2025
M773074****
This is a fantastic hotel with a beautiful setting and a very stylish design. I loved it. The room was clean and spacious, just the style I love. There was even a small gift in the room: a cute wooden bunny. The service was also very attentive. When we went out for dinner, the waiter even offered to take us to the restaurant in their own car. It truly felt like home and warm. Finally, I have to emphasize that the breakfast was absolutely delicious. The wonton soup was made with fresh fish broth and was incredibly delicious. I also tried all the noodles and Western dim sum dishes, and they were all delicious. I heard they're opening a new location in Beijing, so I'm looking forward to it.
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Price per night from:SGD 297
Posted on Nov 30, 2024
Guest User
Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect.
Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled.
What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team.
We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.
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Price per night from:SGD 437
Posted on Jul 23, 2026|Cliff View Big Bed Room
JamiedouOur family of three stayed here and were extremely satisfied with the facilities, environment, and service. The family-friendly amenities were well thought out, and even after three days and two nights without leaving the hotel, we still felt like we hadn't experienced everything. The biggest surprise was our butler, Xiao Chen. She was incredibly meticulous, from sending itinerary reminders before check-in to promptly responding to all our needs during our stay. We truly felt at home. When she learned it was for a birthday celebration, she thoughtfully prepared a birthday cake, which delighted the child and warmed the adults' hearts.
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Price per night from:SGD 365
Posted on Feb 28, 2024
Nunu
I should have stocked up on a few more room coupons, ugh. . .
I saw several public accounts recommending Ctrip’s package for 999 for 2 nights, but there were a lot of bad reviews on Ctrip. It was a newly opened store and the hot springs were not equipped yet, etc., so I bought one at random. When I was still thinking about buying it, I found that Ctrip had taken it off the shelves and only sold a few dozen copies. It was not very popular.
Later, when I wanted to make an appointment, I found that the dates were all full. I asked Ctrip and found out that her family was selling package meals in **, so Ctrip helped to make the reservation successfully. I looked at it, hehe, it’s much more expensive than what I bought [laughing]
The service was very good. I just got off the train and at 10 am, the front desk housekeeper Rose called and told me that I could check in. I was very happy. After all, it was below zero in Liyang on the Lantern Festival day and it was freezing to me. . Hurry to the hotel~
There are 2 parking lots in the hotel. The one further inside is equipped with charging piles and can also park gas trucks. The uncle in the parking lot is very nice. He watched us park and took us into the hotel gate, where the waiters inside continued to guide us. ~
Checked in at the front desk and got an upgrade. The big bed room facing the water is great. It has the same layout. I prefer this bright water-facing room. It is brighter than Zhujiajiao Anlu. I don’t know the relationship between Anyue and Anlu Amansa. [Silly laugh] They are all from generation An~
You can drink freely from the minibar, and you can refill it the next day~ The toilet comes with a washlet, and the hair dryer is from Dyson, and it comes with 5 heads, wow! The location of the bathtub is good. You can watch TV while soaking in the bath. The TV can be projected [strong]
After we arrived at the room, we also had floor housekeeper Anna. She responded quickly to whatever we needed, and also introduced places to eat nearby. We tried 3 nearby farms and they were all good.
The breakfast day is a weekend, so it is a buffet. The homemade yogurt is good, and the noodle stall is good, but the steamed food is not hot enough. Wonton noodles, etc., you can also drink coffee and milk for yourself. If you need a set meal delivered to the room, you can do it~ Since we didn’t know what time we would wake up, we didn’t bother the housekeeper~
Before leaving, I was given drinks on the way and a complete minibar. The new hotel is really hard work~
It’s really a great value this time. I wonder if there are other friends who have stocked up on Ctrip room coupons. Go use it quickly. It’s worth a try.
Finally, I would like to thank Shi Feng and Xu Guifen. Haha, at the request of the housekeeper, I want to praise you. I usually don’t like this, but this stay experience is really good, not against my will. I hope it will be better in the future~ Estimated price after having a hot spring It must be higher
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Price per night from:SGD 283
Posted on Nov 23, 2024|Qi Chi Courtyard Private Hot Spring Double Bed Room [Terrace + Independent Private Hot Spring Pool]
Guest UserWhen we arrived, the dam had been repaired, and we could see the beautiful view of Tianmu Lake from the hotel door. The hotel housekeeper contacted us in advance, and we stayed in the private soup room and gave us fish head vouchers. For other dishes, we ordered black rice and The small bamboo shoots are quite delicious when cooked, and the experience is still very good!
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Price per night from:SGD 213
Posted on Mar 28, 2026
Guest User
The room was spacious and even had a small balcony. The facilities were a bit dated, and there was a slight leak under the sink. It was convenient to access the hot springs from the hotel, and we could even wear the hot spring loungewear back to the room, which was a thoughtful touch since our bathrobes were already wet. However, the auntie at the fruit counter in the hot spring's second-floor lounge area had a very bad attitude. Also, when I asked a waitress at the restaurant entrance about the heartwarming congee, she had no idea and I had to point to the sign for her. There's a serious lack of training there. On the bright side, the breakfast area was right next to the kids' play area, so adults could take turns eating while the kids played, which was great. The butler service was very attentive; they even reminded us daily not to miss breakfast and were very knowledgeable about attractions, which was very helpful. I especially want to praise the heartwarming congee served after the hot springs. It was made with freshly picked shepherd's purse from spring, which was incredibly comforting for a light hunger after a soak.
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Price per night from:SGD 105
Posted on Jan 2, 2026
ti****
Waking up in the treehouse to a sea of green instantly healed all the weariness of life. Stargazing with the kids in the private hot spring – this long-lost intimate time is the most precious meaning of travel. This place is more than just a resort; it's a recharging station for our whole family in nature. Chang Le's service was warm and welcoming!
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Price per night from:SGD 314
Posted on Sep 13, 2023|Suite - 2-Room
Anonymous User
There are two bedrooms in a three-bedroom apartment. I stayed for two nights and the overall comfort level was pretty good. I traveled in the off-season and it was relatively clean. I played in the outdoor swimming pool for a while on the afternoon of the day I checked in. It rained when I came back from Nanshan Bamboo Sea the next day. , so I didn’t have a chance to play on the artificial beach I planned to go to, so I just watched TV shows in the room. The facilities in the B&B are actually quite rich, but they are charged separately!
The staff at the B&B have a good sense of service. They will take the initiative to help carry the luggage. If there are any problems, they will call the front desk and deal with them in time. However, the only thing that can be improved is that if it rains the next night, the front desk will send a quilt. Paper towels, the quilt and paper towels sent by the staff were wet. When I asked for a replacement, the other party said that it was not wet enough and asked them to cover it on the outside. I was a little surprised at the time. In fact, it was off-season when we checked in. , the rooms next to it are all empty, and you can flexibly bring the paper towels and quilts from the empty room and replace them. This point still needs to be strengthened, because it is unreasonable to let guests use wet quilts! (Of course, after my repeated insistence, the waiter went to the empty room next door and brought me dry quilts and paper towels)
Due to the off-season occupancy rate, the breakfast buffet has been changed to a customized meal for one person. Because of the cost involved, it is understandable and quite acceptable. It is not as perfunctory as expected, and the restaurant staff are also very enthusiastic. !
Although it has only been open for less than two months, we found that some parts of the room have been damaged. There is a problem with the hinge of the door of one of our rooms. There is an abnormal sound when closing the door and it takes a lot of effort to close it tightly. Secondly, the light in the shower area is too dim. , I don’t know if it’s intentional or it’s due to the wattage of the light bulb!
PS: The hotel cooperates with Nanshan Bamboo Sea Scenic Area, and you can enjoy a 20% discount on ticket purchases by registering at the front desk.
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Price per night from:SGD 140
Posted on Feb 17, 2026
Guest User
This stay was truly exceptional.
The room was clean, tidy, and very comfortable. The floor staff were incredibly responsible and attentive, responding promptly to any needs and providing excellent service.
The breakfast selection was plentiful and delicious; I was very satisfied.
Special praise goes to Xiao Ding from the lobby, who proactively helped carry my luggage to my room. His warm and attentive service made me feel welcome from the moment I entered.
Overall, the service was very thoughtful, making for a very comfortable stay. I would definitely choose this place again!
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Price per night from:SGD 57
Posted on May 6, 2024|Family Friendly Themed Suite
ericleehwa
There was a surprise when I stayed at Kaiyuan for the first time. When I checked in, the front desk thoughtfully upgraded us to the duplex parent-child room on the 3rd floor of the villa for free. Both adults and children were very satisfied. The children had a lot of fun in the parent-child room upstairs. After the rain, we took a walk in the hotel's 100-acre tea garden and the sparkling Swan Lake. An unexpected surprise happened again. Three ducklings chased us and played all the way. The children couldn't bear to part with them and clamored to take them home. Before leaving, the children reluctantly said they wanted to stay for another day, but they had to go to school and could only come next time!
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Price per night from:SGD 74