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9.5/10
Amazing
AAnonymous UserFirst impression of the lobby is grand yet intimate. They escort you to a table and bring a welcome drink while checking you in. The rooms are large with a wonderful view. The rooms look just like the photos. Breakfasts are great, they make Eggs Benedict every morning. One day there was mango juice. Green smoothie every day. You can also get soba noodles cooked. You can even exchange breakfast for lunch at the hotel next door, and use their larger pools there. The room description mentioned a sea view, but on the third floor, a triangular roof slightly obstructs it, though the view is still incredible.
GGuest User. Halekulani Okinawa is an outstanding resort that delivers exactly what you expect from the brand: impeccable service, exceptional comfort, and a deep sense of calm.
The service is flawless—attentive, warm, and genuinely thoughtful without ever feeling intrusive. The rooms are extremely comfortable, beautifully designed, and perfectly suited for a slow, restorative stay. The surrounding nature is stunning, and the resort feels well integrated into its landscape, which adds a lot to the overall experience.
We stayed in December, and despite it being winter, the atmosphere was still incredibly pleasant and charming. The main pool does not operate in winter, but honestly, it doesn’t feel like a drawback at all—there is so much more to the property than the pool.
Breakfast deserves a special mention: it is excellent, with high-quality ingredients and great variety. I highly recommend trying breakfast in different restaurants during your stay, as each offers a slightly different experience.
Overall, Halekulani Okinawa is a refined, serene, and beautifully executed resort. A perfect choice for those who value comfort, service, and atmosphere over loud entertainment—even in the winter season.
GGuest UserThis hotel is on its own island with two relatively small beaches that feel man-made, and the sand quality isn't great. Overall, the hotel seems quite new, and so are the indoor facilities. It has both indoor and outdoor pools, and the amenities are relatively comprehensive. However, I'm not sure if there was a communication issue, but I was told at the front desk that there's no kids' play area 😂. Hotel service is mainly in Japanese and English, but if you're lucky, you might encounter Chinese-speaking staff. Inside the hotel, there's a shuttle bus service directly to the airport and Naha city center (not part of the hotel's services), and it's usually on time. There's also a bus stop right outside the hotel, with apparently just one route, the 120, which generally meets transportation needs. You can't expect too much from a resort hotel, after all. It seems every room has a sea view, though perhaps with different angles and heights. Disposable amenities are also fully provided. After a two-day stay, my overall impression was good.
AAnonymous UserWonderful hosts.I stayed in the attached two-story townhouse. Upstairs was a roomy bedroom with 3 big-sized single beds. Downstairs had a new bathtub/shower combo in the bathroom. and roomy kitchen had all modern amenities and served as the family room. Great outdoor space for a BBQ or just to relax with some snacks and drinks. Best part was my dog could enjoy being inside and outside with no restrictions. Just be considerate with your pet. (pay pet fee upon check-in ¥1,100) Breakfast was delicious.
GGuest UserJust as you'd expect from a Hoshino Resort property. The place was spotless, and the amenities were excellent. Beyond the in-house cafe, the food trucks parked outside offered a great variety of dining options, giving guests more freedom of choice. My only slight surprise was finding a small insect in the room, but given the natural surroundings, it's probably unavoidable.
FFerda YayciLovely place — very clean and peaceful. The check-in point wasn’t at the main building, which could be a little confusing at first. It might be helpful to hang a sign or note to notify guests. The check-in was actually in the next car park building, and the stairs are hidden at the back, so it can be difficult to notice. You might not be able to find anyone there too so in that case it's the best to call provided number or let them know the check in time. Other than that they were very kind and helpful in keeping my bags for a while. Also 10 minutes walk to Blue Cave! Thank you🤍
忘忘 憂 草Before check-in, you will receive many automatic check-in messages and operation methods. Basically, you can get the key and check in quickly by following the instructions.
The whole hotel is spacious and clean, very suitable for families
GGuest UserMy girlfriend and I come from Hong Kong, and we’re honored to visit Okinawa for the first time, staying at your esteemed hotel for four days and three nights.
All the staff at your hotel are exceptionally friendly and eager to assist. Whether at the front desk, restaurant, or cleaning team, every colleague is impeccably polite. Even though our Japanese is nonexistent, the staff patiently communicated with us in English, which truly touched our hearts.
This time, I successfully proposed to my girlfriend right here at your hotel—sincere thanks to your hotel for creating such unforgettable and beautiful memories for us. Additionally, we absolutely loved playing with the parrot in the hotel’s basement; it’s so adorable and fun! We hope to see it again next time and have more joyful playtime with it.
We look forward to the opportunity to return in the future and share more warm moments together.
GGuest UserI had a wonderful stay at this hotel. The staff was welcoming, professional, and always ready to help. The room was clean, comfortable, and very quiet, which made the stay especially relaxing. The location was also very convenient, close to restaurants, shops, and public transportation. I truly appreciated the excellent service and attention to detail throughout my stay. I would gladly recommend this hotel to anyone visiting the area and would be happy to stay here again in the future.
GGuest UserThe room looked clean, but when I walked to the tatami place to see, it was actually full of hair and a lot of sand dust, and then carefully checked the entire room floor, I can only say that there is a lot of dust, a lot of sand and a lot of hair! I can't believe it..... Later, I wiped the floor all over, and the pillow shook the dust before I had a way to rest and would not choose to stay again.