Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
135 reviews
8.9/10
1 night
From MYR 384
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9.5/10
Amazing
AAnonymous UserFirst impression of the lobby is grand yet intimate. They escort you to a table and bring a welcome drink while checking you in. The rooms are large with a wonderful view. The rooms look just like the photos. Breakfasts are great, they make Eggs Benedict every morning. One day there was mango juice. Green smoothie every day. You can also get soba noodles cooked. You can even exchange breakfast for lunch at the hotel next door, and use their larger pools there. The room description mentioned a sea view, but on the third floor, a triangular roof slightly obstructs it, though the view is still incredible.
YYan ReevesWe had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically.
Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks.
Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan.
A few pieces of advice to the management:
1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours
2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them
3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once.
4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care?
5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician
6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies.
What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.
GGuest UserNice and spacious room. Ocean view with huge balcony. Comfortable bed and clean room. Service staff are not well versed in English but super patient and friendly. Room cleaning is by knocking of door and would not know when they come. But you can tell them to come back later if needed
GGuest UserJust as you'd expect from a Hoshino Resort property. The place was spotless, and the amenities were excellent. Beyond the in-house cafe, the food trucks parked outside offered a great variety of dining options, giving guests more freedom of choice. My only slight surprise was finding a small insect in the room, but given the natural surroundings, it's probably unavoidable.
JJingziwuliuqiThe hotel grounds are huge and very beautiful. I booked a twin room, but the empty space wasn't very large. I had to push the two beds together to make enough room to open my suitcase. However, the room facilities were very comprehensive: a large balcony with two chairs and a table. The bathroom was spacious, with both a bathtub and a shower. The hotel shop sells diapers, so if you're traveling with a baby, you don't need to go out to buy them. I particularly want to praise the sea area; the water was shallow in the afternoon, and I swam around within the safe zone, encountering six different types of fish, which was fantastic. The hotel has many steps, but also plenty of ramps and elevators, making it suitable for strollers. Beach loungers are paid for by the full day or afternoon; there's no option for just the morning. The laundry room was a letdown, though. While there were many washing machines and dryers, they were quite old, and about a quarter of them were out of order.
Date of stay: 2026.05.23
GGuest UserMy girlfriend and I come from Hong Kong, and we’re honored to visit Okinawa for the first time, staying at your esteemed hotel for four days and three nights.
All the staff at your hotel are exceptionally friendly and eager to assist. Whether at the front desk, restaurant, or cleaning team, every colleague is impeccably polite. Even though our Japanese is nonexistent, the staff patiently communicated with us in English, which truly touched our hearts.
This time, I successfully proposed to my girlfriend right here at your hotel—sincere thanks to your hotel for creating such unforgettable and beautiful memories for us. Additionally, we absolutely loved playing with the parrot in the hotel’s basement; it’s so adorable and fun! We hope to see it again next time and have more joyful playtime with it.
We look forward to the opportunity to return in the future and share more warm moments together.
GGuest UserI had a wonderful stay at this hotel. The staff was welcoming, professional, and always ready to help. The room was clean, comfortable, and very quiet, which made the stay especially relaxing. The location was also very convenient, close to restaurants, shops, and public transportation. I truly appreciated the excellent service and attention to detail throughout my stay. I would gladly recommend this hotel to anyone visiting the area and would be happy to stay here again in the future.
FFairyflossValue for money. The room was spacious featuring a tatami area, a large bathroom and a kitchen. *No pots or plates etc* A convenience store directly opposite and many restaurants within walking distance. Free parking is also a great bonus. Despite being located on a main road, the room was quiet and comfortable. Decent playground next to it, good for family with kids. There are also few diving centres around the corner.
SSarah GraceWe stayed 5 nights at the Beach Resort Kalakaua in a Family Cottage. It was a good size for 2 friends and all of our diving equipment; comfortable, and spacious! The room was clean, and we were given enough towels and toiletries to last 5 days. The location was walking distance to the beach, a few restaurants, and right by the 7-11 which was super handy. We had a lovely stay, but wished that there was somewhere we could hang our wet swimsuits and diving gear, either inside or outside the cabin.
GGuest UserThe room looked clean, but when I walked to the tatami place to see, it was actually full of hair and a lot of sand dust, and then carefully checked the entire room floor, I can only say that there is a lot of dust, a lot of sand and a lot of hair! I can't believe it..... Later, I wiped the floor all over, and the pillow shook the dust before I had a way to rest and would not choose to stay again.