Mercure Kuta Bali Reviews

Response from Property: Dear Guest,Thank you for sharing your experience with us! We’re glad to hear that you found our location convenient, with easy access to both the airport and the popular Kuta Beach. It’s also great to know that you enjoyed our room service, breakfast buffet, and proximity to shopping areas.We truly appreciate your feedback and hope to welcome you back to Mercure Kuta Beach Bali for another enjoyable stay in the future.Sincerely,Management

Response from Property: Dear Guest,Thank you for your positive feedback! We’re thrilled to hear that you enjoyed our prime location and the stunning beach views from the rooftop. It’s great to know that you appreciated the Balinese design elements in our interior as well. We hope to welcome you back for another enjoyable stay soon at Mercure Kuta Beach Bali.Sincerely,Management

Response from Property: Dear Guest,Thank you so much for your fantastic feedback! We’re delighted to hear that you enjoyed your stay at our hotel, which is strategically located in the heart of Kuta and just a short walk from the beautiful Kuta Beach. It’s wonderful to know that our friendly reception staff made a positive impression on you. Your kind words mean a lot to our team, and we’re committed to providing excellent service. We look forward to welcoming you back for another enjoyable experience at Mercure Kuta Beach Bali.SincerelyManagement

Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our clean and comfortable rooms, excellent room service, and the great atmosphere at our hotel. It’s also great to know that our location near Beachwalk Mall added to your convenience.We truly appreciate your kind words and look forward to welcoming you back to Mercure Kuta Beach Bali for another fantastic stay!Sincerely,Management

Response from Property: Dear Guest,Thank you for sharing your experience with us. We are truly sorry to hear that your stay did not meet your expectations, particularly regarding the service and the pool closure. We take your feedback seriously and will address the issues you raised with our team to ensure better service in the future.We apologize for the lack of communication regarding the pool closure. We understand how this was an inconvenience, and we will work on providing clearer and more timely information to our guests moving forward.We appreciate your input and hope that you will give us another opportunity to provide you with a better experience.Sincerely,Management

Response from Property: Dear Guest,Thank you for your wonderful review! We’re delighted to hear that you enjoyed our prime location in Kuta, the stunning infinity pool overlooking the ocean, and our friendly and helpful staff. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back for another fantastic stay at Mercure Kuta Beach Bali.Sincerely,Management

Response from Property: Dear Valued Guest,Thank you for sharing your experience! We’re delighted to know you had a pleasant stay and found our location convenient—being just steps away from Kuta Beach and Beachwalk Mall truly makes it easy to enjoy the best of Bali. We hope you had a chance to catch a beautiful sunset too! Looking forward to welcoming you back to Mercure Kuta Beach Bali for another memorable stay.Sincerely,Management

Response from Property: Dear KarenYip,Thank you for your kind feedback! We're delighted to hear that you enjoyed our strategic location. Being within walking distance to the beach, popular attractions, and landmarks like Hard Rock Hotel makes exploring Kuta easy and convenient for our guests. We look forward to welcoming you back for another memorable stay.Sincerely,Management

Response from Property: Dear Ritesh Kumar Sinha, Thank you for choosing Mercure Bali Kuta Beach as your accommodation during your recent visit to Bali and for sharing your experience with us. We do apologize for the inconvenience during your stay with us. We are very happy to be able to serve you and we all look forward to welcoming you back to Mercure Bali Kuta Beach in the near future. Best regards, Tony Andrianto General Manager

Response from Property: Dear Guest, Thank you for choosing Mercure Kuta Beach Bali as your accommodation during your recent visit to Bali and for sharing your appreciation with us. We are very happy to be able to serve you and we all look forward to welcoming you back to Mercure Kuta Beach Bali in the near future. Best regards, Tony Andrianto General Manager

Response from Property: Dear Mr. Zi Xuan Adrian,Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations. Please rest assured that we take your comments seriously and will take immediate action to address the issues you raised, ensuring they are resolved for future guests.We genuinely appreciate your input and hope that you will consider giving us another opportunity to provide you with the exceptional experience you deserve during your next visit to Bali.Thank you once again for your valuable feedback.Best regards,Tony AndriantoGeneral Manager

Response from Property: Dear Guest,Thank you so much for your feedback! We're delighted to hear that you enjoyed your stay at the hotel and appreciated the friendly reception staff. Your kind words mean a lot to us. We hope to welcome you back soon at Mercure Kuta Beach Bali.SincerelyManagement

Response from Property: Dear Value Guest,We very much appreciate your comments regarding your stay at the Mercure Kuta Beach Bali.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tony AndriantoGeneral Manager

Response from Property: Dear Saffat,Thank you for taking the time to share your thoughts with us. We’re glad to hear you enjoyed our location and found our staff to be nice. We appreciate your feedback regarding the room size and pricing, and we will certainly take your comments into consideration as we strive to improve our guest experience. We hope to have the opportunity to welcome you back at Mercure Kuta Beach Bali and provide you with a more comfortable stay in the future.Sincerely,Management