The Loch Lomond Arms Hotel

Lovely hotel - rooms clean and high quality. Excellent evening meals and breakfast. Very heloful staff. The village of Luss us very picturesque.

The staff are amazing the service and kindness Change my room as at the drop of a hat When young man realised it be difficult doing two flight of stairs The food in restaurant was beautiful I had salmon My boyfriend the haggis it was lovely to know £1.00 was donated to a school in Ethiopia Room was lovely Arran toiletries provided Bed linen amazing Just some noise from a pump a few times for a couple of seconds It would not put me off staying As staff food all amazing Breakfast served by a delightful waitress Xxxx

Good place to stay. Friendly staff and great 3 course meal in restaurant. No complaints!

The staff aee very friendly and helpful but not in your face Good variety of breakfast options. Dinner was lovely, good portions and well presented

We loved this hotel! Great lobby, beautiful fire, interesting interior design, amazing staff, great breakfast for a great price. Rooms were very comfortable, beds plush and cozy. We slept great! Easy to get to rooms from parking lot. We loved this town, beautiful walk to the water in the morning and through a gorgeous church and ancient graveyard.

A lovely hotel in a beautiful village. Everything was top shelf except the service. When I checked in, the girl at the front desk did not smile or make eye contact. Make me feel like I was bothering her. Showed me to my room and not once did I see a smile. Later in the evening, I went to have a drink. The only bar is in the dining room, but you cannot sit in there only for a drink. You must take your drink into the library. That is fine but the bartender did not smile or engage at all. In fact, he told me if I wanted another drink, I should stand at the doorway to the restaurant until someone spoke to me. I met a lovely couple in the library from England and he had no problems going into the bar to order a drink. At one point, the manager was behind the bar. Again, no smiles or welcoming behavior. This was my last stop in Scotland and the one to which I was most looking forward. I was quite disappointed as everyone else that I had encountered during my week in Scotland had been warm and welcoming. Again, the hotel and town are lovely.