Royale Chulan Cherating Chalet

Royale Chulan Cherating Chalet Reviews

Royale Chulan Cherating Chalet

Kampung Cherating Lama, Balok, MalaysiaView Hotel Details
Royale Chulan Cherating Chalet
Royale Chulan Cherating ChaletRoyale Chulan Cherating ChaletRoyale Chulan Cherating Chalet
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Royale Chulan Cherating Chalet Guest Reviews

4.4/5
Very Good
191 review
Verified reviews
Location4.7
Amenities4.2
Service4.5
Cleanliness4.4
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All Reviews(191)
Positive reviews(185)
Reviews with photos/video(80)
Awesome stay(62)
Loved the beach(34)
Awesome rooms(23)
Convenient location(20)
Close to beach(17)
Tasty food(11)
Classy environment(9)
Great value for money(6)
Negative reviews(6)
mineiji
Double Chalet
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 28, 2024
simple with average price hotel near the beach. suitable for small trip especially one day stay who missing the beach. breakfast also simple and enough.
Anonymous User
Double Chalet
Stayed in Jan 2024
Solo travellers
8 review
4.0/5
Very Good
Posted on Jan 8, 2024
It's my first time at Cherating. A Lovely village full of friendly people. The hotel was better than the booking photos. The location was great for the beach and the local cafes and restaurants. The hotel staff were kind. They also had a SPA, and the service was excellent. The nearest local cafe drinks were divine. I had a good stay overall.
6/8
Response from Property: Dear Anonymous User,Thank you for choosing Royale Chulan Cherating for your first visit! We're thrilled to hear about your positive experience with us. It's heartening to know that you found our village charming with friendly people. We're delighted that the hotel exceeded your expectations and that the location was convenient for the beach, cafes, and restaurants. Our team appreciates your kind words about their service, and we're glad you enjoyed the excellent spa facilities. Cheers to divine drinks at the local cafe! We look forward to welcoming you back for another fantastic stay.
Sehakawaii
Twin Chalet
Stayed in Dec 2023
Family
1 review
3.7/5
Posted on Dec 10, 2023
Book the last room but found that chiller doesn’t function properly but overall it’s okay. Like the breakfast, got nasi minyak at the morning. Can book again next time.
SUHAIDA
Double Chalet
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Very nice environment Had own private beach The sea very suitable for surfing Need to go outside for food hunting Only Chinese restaurant available near the hotel Consider to visit again Buffet was good
Guest User
Twin Chalet
Stayed in Nov 2023
Family
2 review
4.0/5
Very Good
Posted on Feb 10, 2024
So we took the chalet because the Villa was too expensive. Chalet seemed nice, extremely near to the beach. Food was below average so I wish they could improve on the food. They didn’t have cycling activities and turtle sanctuary which I was quite disappointed. Overall, if you’re coming here for the first time, you can choose this place because you’ll not be coming Cherating again haha.
Response from Property: Dear Guest, Greetings to you from all of us at Royale Chulan Cherating! Thank you for taking the time to review our property. We sincerely apologize for the inconvenience you faced during your stay. Your feedback is invaluable to us, and we are truly sorry that we fell short of your expectations. We hope to welcome you back again soon in the near future!
NAmi225
Double Chalet
Stayed in Jan 2024
Family
26 review
4.0/5
Very Good
Posted on Jan 8, 2024
Short vacation with kids. Nearby beach. Breakfast is delicious
Response from Property: Dear NAmi225, Greetings to you from all of us at Royale Chulan Cherating! Thank you for taking the time to review our property, your comments are very much valued. We hope to welcome you back again soon in the near future!
Reira
Double Chalet
Stayed in May 2024
Business travellers
2 review
3.5/5
Posted on May 7, 2024
Need to improvement in term of cleanliness, equipment and facilities of power point. Bad signal for TV sometime ok sometime not. The partition between the toilet and the shower room need to put hazard sticker for awareness to the toilet user coz might be there are not alert of the borders. Guest can be split on
Anonymous User
Double Chalet
Stayed in Sep 2023
Family
15 review
5.0/5
Outstanding
Posted on Sep 26, 2023
This hotel is surrounded by the quiet and wonderful view, and also near the beach. Besides, the facilities are so great, plus the friendly staff. Feel so relaxed and comfortable!
Eza Maira
Twin Chalet
Stayed in Oct 2023
Business travellers
726 review
3.0/5
Posted on Nov 4, 2023
Nice hotel. Clean room. Friendly staff. Fast check in. Nice view. Great stay.
RookieTraveller
Double Chalet
Stayed in Aug 2023
Business travellers
17 review
4.2/5
Very Good
Posted on Aug 26, 2023
The chalet was spacious and pretty. I enjoy the room. No ocean view tho, only garden view. However, the breakfast options was dissapointing (nasi lemak, bihun goreng etc).
Guest User
Twin Chalet
Stayed in Feb 2024
Family
4 review
4.2/5
Very Good
Posted on Feb 28, 2024
The breakfast spread seem to be shrinking during our recent stay. Good thing there’s a stall selling good local breakfast just outside the hotel.
Response from Property: Dear Guest User, thank you for taking the time to share your feedback. We appreciate your observation regarding the breakfast spread, and we're sorry for any inconvenience it may have caused. Your input is valuable, and we will review our offerings to ensure a more satisfying experience for our guests.We're pleased to hear that you found a good local breakfast option nearby. We always aim to enhance our services, and your comments help us in our continuous improvement efforts.We hope to welcome you back for another stay, providing you with an improved and delightful experience.
Wong Jongxin
Double Chalet
Stayed in Dec 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Nice place. Sea side view
Response from Property: Dear Wong JongXin, Greetings to you from all of us at Royale Chulan Cherating! Thank you for taking the time to review our property, your comments are very much valued. We hope to welcome you back again soon in the near future!
Suriawati
Twin Chalet
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Beautiful and clean beach. Everything perfect. Hopefully this will last for long. Recommended.
Response from Property: Dear Guest User, Thank you so much for your wonderful review! We're thrilled to hear that you found our beach beautiful and clean, and that everything was perfect during your stay. Your recommendation means a lot to us. We're committed to maintaining the excellence you experienced, and we hope to continue providing memorable experiences for our guests. Looking forward to welcoming you back for more perfection in the future!
Guest User
Double Chalet
Stayed in Jun 2023
Other
6 review
2.5/5
Posted on Jun 25, 2023
Breakfast is very basic, no taste. Bed a bit dirty. Remote for a/c is not provided. Lot’s of mosquito at night. Not much activity to do around here.
Guest User
Twin Chalet
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 29, 2023
The room is clean, the staff is friendly and helpful. The breakfast is awsome with alot of choices.