Featured facilities: Executive Lounge, Café, Restaurant
Great
112 reviews
9.0/10
1 night
From HK$ 1,575
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9.5/10
Amazing
KKakakaka1111This was the fifth hotel on my trip to Switzerland. It's two bus stops from the train station, but conveniently located right by the stop, so getting there wasn't an issue. The hotel clearly exudes a rich history and old-world charm, with its luxurious European-style decor. I had a bit of trouble initially finding the right entrance and the front desk within the building. I'd actually booked a city view room, but the front desk upgraded me to a stunning lake view room – seriously, you *must* book a lake view! The terrace views were absolutely breathtaking!! The room itself wasn't huge, but it did have air conditioning. The bathroom was a tad small, mainly due to a large, rather useless cabinet taking up unnecessary space.
AAnonymous UserI stayed at MO in Sanya before. The facilities were old and the beach was average. I was very disappointed, so I rarely chose MO afterwards.
When I booked this time, I saw that the Lucerne MO Hotel was newly renovated, so although the price was high, I booked two nights with the mentality of giving it another try. I really felt that it was excellent in all aspects and worth staying:
1) The decoration style is simple, elegant, exquisite, and fashionable, and the facilities are first-class and impeccable👍
2) The hotel has a superior geographical environment and is close to the lake.
3) The service is first-class. It can be seen that the waiters have been well trained and the service is in place.
The only regret is that I met a friend from Shanghai this time. She booked a room directly with the hotel at a cheaper price than Ctrip, and the hotel also upgraded her room type and gave her a consumption voucher. Ctrip is such a big company, it should be easier to get these, right?
SSk1973Convenient location, accessible by car but complicated, must enter from the back of the river. Good service staff, smiling, luxurious room, beautifully decorated, beautiful river view, beautiful light in the room, we stayed 3 people, not cramped, the bed is soft and comfortable, it is also a shopping area, shops close early, maybe because it is winter, welcome drink tastes great.
TTing Ying GohI had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary.
I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!
ZZackoechoLocation was right beside the train station, making it easy to get in and out of the town. The main streets were also walkable, mostly within 20mins. It can get rather noisy at night due to the bar nearby, but the hotel did provide earplugs to help with the potential noise issue. There is no air-conditioning in the room we booked and we had to rely on the outside air, which was still rather cold so that was not a major issue. The lift is of the typical old European style, so travellers with huge luggage may find it inconvenient when taking the lift.
黄黄Hotel location is excellent, look at Lake Lucerne, breakfast is good, suitable for children but not extra bed, no parking. The attitude of the service staff is not bad, anyway, I will choose this one next time
DDr Tttt1. The location is absolutely fantastic, right by the lake and the town, perfect for a stroll and taking beautiful photos! 🏞
2. The room was clean and cozy, and the bedding was just right – I slept incredibly well. The soundproofing was excellent too. 🛏
3. The breakfast was plentiful, and the Swiss cheese and bread were delicious. The staff were also very welcoming and friendly. 🥐
GGuest UserService: Super good. Since it is a long way down the stairs, there is a bell to inform customers to ring the bell and the hotel staff will help carry the luggage and send customers to the room to guide them to check in!
Environment: Overlooking the view of Lake Lucerne
Facilities: The bed and pillows in the room are very comfortable and soft
GGuest UserHotel was in a great location, room was clean and very nice, bed was comfortable, and view was nice. Our bathroom was across the hall from our bedroom-- which though a little strange --didn't cause us any issues as it was private and clean (and huge). The only critique I have would be about the self check-in. I understand the goals of having a streamlined check-in process, but we didn't recieve the email with instructions, and had no answer to an email of inquiry. It took me phoning the hotel's administration to get an answer, in which the woman was very helpful, but did take away some of our time in Lucerne. If there was a more straightforward process that did not involve using the machine at the front door, as well as having clearer instructions on checking out, the stay would have been perfect.
WWayhaojiubujianExtremely satisfied!!! The price was beyond my expectations.
Service: We arrived around 5 or 6 AM, and the hotel lobby was spacious enough to relax on the comfortable sofas. The receptionist (very pretty, elegant, and friendly) helped us with our luggage, freshen up, and gave us free bus tickets for Lucerne. The breakfast staff were also incredibly friendly, thank you! We loved it.
Cleanliness: Quite clean.
Environment: Very close to the train station, easy to find, quiet, and convenient.
Facilities: The room was a bit old, but considering the price, breakfast included, and the convenience, it was truly excellent value for money. By the way, booking overseas hotels through Ctrip is even cheaper than ***********.
In short, extremely, extremely, extremely satisfied!