Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 19, 2025|Classic Room with City View
Kakakaka1111
This was the fifth hotel on my trip to Switzerland. It's two bus stops from the train station, but conveniently located right by the stop, so getting there wasn't an issue. The hotel clearly exudes a rich history and old-world charm, with its luxurious European-style decor. I had a bit of trouble initially finding the right entrance and the front desk within the building. I'd actually booked a city view room, but the front desk upgraded me to a stunning lake view room – seriously, you *must* book a lake view! The terrace views were absolutely breathtaking!! The room itself wasn't huge, but it did have air conditioning. The bathroom was a tad small, mainly due to a large, rather useless cabinet taking up unnecessary space.
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Price per night from:US$ 603
Posted on Oct 30, 2025
Anonymous User
The hotel staff were all friendly and helpful, and responded quickly to any issues. Having long admired the reputation of Motel, a five-star hotel in China, this was my first time trying it, and I was finally able to support a Chinese company abroad. However, upon arrival, I discovered it was quite far from the train station, a regrettable oversight as I had missed out on a hotel closer to the station. The lack of a lobby and the two flights of stairs leading to a long, narrow corridor made it inconvenient for people with mobility issues. The interior design was an industrial style with gray and black tones, lacking a warm and inviting feel. I personally disliked the dark atmosphere of the hotel. The floorboards had large gaps, making it difficult to clean the accumulated dust. The worst part was that the hotel faced a road to the north, and every time a large vehicle passed, the vibrations were like an earthquake – indescribable and unsettling. Despite numerous attempts to communicate with the hotel, my elderly relative couldn't sleep soundly at night. Ctrip also helped by communicating with the hotel multiple times, and staff even offered to upgrade to a north-facing room on several floors. However, the hotel refused to upgrade to a south-facing room or offer a refund. I'm disappointed with the management of this Chinese company and will not consider Motel again. At 6,000-7,000 RMB per night, the rudimentary room decor and the unavoidable vibrations made it a poor value for money. Lucerne is small; one day is enough, not worth staying for several days. My impression of the city and hotels during this trip was less than in other cities.
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Price per night from:US$ 1,113
Posted on Jan 3, 2025
Sk1973
Convenient location, accessible by car but complicated, must enter from the back of the river. Good service staff, smiling, luxurious room, beautifully decorated, beautiful river view, beautiful light in the room, we stayed 3 people, not cramped, the bed is soft and comfortable, it is also a shopping area, shops close early, maybe because it is winter, welcome drink tastes great.
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Price per night from:US$ 425
Posted on Aug 12, 2025
LewisZzz
The hotel's location is very convenient, close to the train station and major attractions. It's a perfect choice for a short stay. However, the price is a bit high; compared to hotels in China costing 300-500 yuan, the rooms are a bit smaller, but I suppose that's acceptable for Switzerland. Nevertheless, it's definitely worth staying here. The front desk staff are very welcoming, and the breakfast selection is quite good.
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Price per night from:US$ 391
Posted on May 24, 2026
6️⃣7️⃣0️⃣
This hotel is in a super convenient location, right next to Lucerne train station. It's a lifesaver if you're traveling with luggage or by train.
There's a Migros right across the street, which is perfect for grabbing snacks, drinks, fruit, or daily necessities. It's really quick to stock up before heading back to the hotel in the evening.
And there's a McDonald's nearby too, so if you get hungry late at night or just want a quick bite, you don't have to go far.
The area around the hotel has fantastic amenities, with lots of restaurants and shops. You can easily walk to Lake Lucerne and all the main attractions, and an evening stroll is really pleasant.
With such great transport links and an excellent location, it's highly recommended whether you're traveling independently or visiting Switzerland for the first time.
Overall, my stay was very convenient, saving a lot of time on transport and lugging bags around. I'd definitely want to stay here again on my next trip to Lucerne.
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Price per night from:US$ 265
Posted on May 20, 2026
Guest UserThe hotel is conveniently located near Lucerne train station, just a 10-minute walk or a short tram ride away. It's also only a 10-minute walk to the famous Chapel Bridge.
The hotel has a modern design, and the rooms are spacious. The only design flaw is that there's no door between the bathroom and the room – I wonder if all rooms have this layout?
The bedding was very comfortable, and the breakfast offered a good variety. Definitely recommended!
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Price per night from:US$ 400
Posted on May 31, 2026
Vyner Pang
Check out these photos of the hotel and the surrounding streets in the early morning, featuring typical European retro architecture with aged red bricks and green tiles. The best part is its proximity to the train station! Just a few steps from the train, you can drop off your luggage and completely free up your hands, avoiding the torture of dragging suitcases over the old town's cobblestone streets. The front desk service was also impeccable, both warm and professional.
However, even with such a perfect location and amazing service, there's one fatal flaw – no air conditioning! Who would have thought that Switzerland in late May would defy expectations and be as hot as an oven? Accustomed to powerful air conditioning in Asia, returning to the room at night felt like a complimentary 'Swiss eco-sauna' experience. Location gets full marks, service gets full marks, but for the temperature, we had to rely on our strong willpower for some 'physical cooling'.
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Price per night from:US$ 184
Posted on Apr 24, 2024|Superior Double Room with Lake View
Angela zhou1688Service: Super good. Since it is a long way down the stairs, there is a bell to inform customers to ring the bell and the hotel staff will help carry the luggage and send customers to the room to guide them to check in!
Environment: Overlooking the view of Lake Lucerne
Facilities: The bed and pillows in the room are very comfortable and soft
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Price per night from:US$ 363
Posted on May 15, 2026
Guest UserБыло позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍
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Price per night from:US$ 246
Posted on Jul 10, 2025
Mei Fong
A bit far from train station and need to take luggage up to stairs at the entrance!
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Price per night from:US$ 298