Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
103 reviews
9.4/10
1 night
From AU$ 420
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9.5/10
Amazing
GGuest UserHighly recommended!
The location is incredibly convenient, being very close to Lucerne train station and all the major attractions, with a bus stop right outside. I absolutely loved the hotel's decor. The room was very spacious, and they provided a full range of amenities including shower caps, slippers, shampoo, and shower gel. (Toothbrushes and toothpaste, however, need to be requested from the front desk.) Plus, there were complimentary snacks and drinks specially prepared for guests!
The hotel breakfast was delicious, and if you're not keen on the buffet, they also offer an à la carte menu. Additionally, the hotel also boasts exceptionally delicious Chinese cuisine (though be warned, it's quite expensive).
The hotel is right by Lake Lucerne, and it's truly idyllic to just sit on the balcony, feel the breeze, and enjoy a drink when you have some downtime. 😌 Overall, this is easily the most satisfying hotel I've stayed at in Switzerland.
The only drawback? It's a bit pricey, haha!
LLa_MimiThe hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean !
On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious.
For one or two nights, I fully recommend coming here.
I will rather go to a more modern hotel next time because of the uneven mattress.
RrongeerThis is my third time staying at this hotel, and it's truly fantastic! The rooms are spacious, and the facilities are clean and well-maintained. The hotel's location is also excellent, very close to Lucerne train station, making it super convenient for getting around. A special shout-out to David, who checked us in – he was warm, humorous, and even upgraded our room for free! ⁽⁽ଘ😇ଓ⁾⁾
AAA KikiLocation wise is good as it’s right in the middle of the old town. Walking distance from the ferry dock and train station but stairs and cobblestones make it hard to drag your luggage. The only redeeming quality about the room is its size. The quadruple room is a good size for 4 adults with 4 luggages. However the amenities are close to nothing, the wifi is crap and the TV is always faulty. Cleanliness is average - doors are chipped and rusty, the tub is also chipped and dirty. We stayed quite a lot of nights and after the first two nights it’s like the housekeeping staff gave up on properly cleaning the room and replenishing the amenities. Would stay again only as a last resort.
PPENGThe pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
ZZackoechoLocation was right beside the train station, making it easy to get in and out of the town. The main streets were also walkable, mostly within 20mins. It can get rather noisy at night due to the bar nearby, but the hotel did provide earplugs to help with the potential noise issue. There is no air-conditioning in the room we booked and we had to rely on the outside air, which was still rather cold so that was not a major issue. The lift is of the typical old European style, so travellers with huge luggage may find it inconvenient when taking the lift.
DDr Tttt1. The location is absolutely fantastic, right by the lake and the town, perfect for a stroll and taking beautiful photos! 🏞
2. The room was clean and cozy, and the bedding was just right – I slept incredibly well. The soundproofing was excellent too. 🛏
3. The breakfast was plentiful, and the Swiss cheese and bread were delicious. The staff were also very welcoming and friendly. 🥐
CCHENGYINGThe room is clean, the style is quite medieval, and the furniture and equipment are very tasteful
The service staff are very polite and enthusiastic. Check-in time coincides with summer changes, and the hotel also provides thoughtful reminders~
GGuest UserThere were no instructions for self-check-in, so I had to figure it out myself, which wasted a lot of time. I also had to make many phone calls. The bathroom isn't directly connected to the room; there's a hallway in between. The cleanliness was generally acceptable.