Explore 3-Star Hotels in Lucerne

Lovely hotel with everything you need and the staff were friendly and accommodating. I would definitely recommend this hotel. The only downside is that it is on a busy and loud strip, so there is constant noise, especially if you open the window. But other than that, it’s a great hotel.

Hotel location is very good, we walked to Lucerne two hours in the morning, the balcony window is the spire of the church. Small, like a family hotel, the key is left in the envelope on the front desk, no staff provides other counselling services. The room did not have air conditioning, and I woke up in the middle of the night and found that there was a desktop fan. Overall, the price is not high, did not sleep well

The hotel felt very secure, and they offered free luggage storage. The front desk staff were incredibly helpful, giving directions and even assisting with our itinerary. When we checked in, they provided a map and a QR code for local public transport, which was super convenient for taking the bus. The location is excellent – it's about a 10-minute walk to the bridge shown in the pictures, and also very close to the ferry terminal and train station.

The location is good, close to the train station and most sightseeing places in Luzern. The receptionists were all friendly and helpful. The only drawback of the hotel is noise levels. There are many restaurants around with outdoor seating so you would hear people chatting all the way till 11 pm. 5AM in the morning there would be loud street cleaning trucks. There was one night some bar nearby had loud drunk people noise till 2AM. There's no AC in the room so you have to leave the window open and deal with all the noises.

The location is decent; it's a bit tiring to walk 10 minutes from the train station with luggage. The entrance is easy to miss. Inside, it's generally clean and tidy. In the quadruple room, the toilet and sink are inside the room, while the shower is across the hall, which is a bit inconvenient for showering. The room for four people is a bit cramped, making it impossible to open suitcases, but the bedding is new and clean.

Hotel was in a great location, room was clean and very nice, bed was comfortable, and view was nice. Our bathroom was across the hall from our bedroom-- which though a little strange --didn't cause us any issues as it was private and clean (and huge). The only critique I have would be about the self check-in. I understand the goals of having a streamlined check-in process, but we didn't recieve the email with instructions, and had no answer to an email of inquiry. It took me phoning the hotel's administration to get an answer, in which the woman was very helpful, but did take away some of our time in Lucerne. If there was a more straightforward process that did not involve using the machine at the front door, as well as having clearer instructions on checking out, the stay would have been perfect.

Было позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍

Hotel goldener stern has a very nice outlook. Very cool vibes when i first stepped in. Check in was self service and easy. The lift is small so its only good for one person with luggage or two persons without luggage. The room is clean just rather small. Toilet is clean too. About 10 mins walk to luzerne station. There is also a bus that you can take from luzerne station to the accom. just need to walk 2-3 mins from bus stop. Overall, not a bad accom!

Good is good, because the location is very good, you can see the beautiful river without walking for 1 minute. The bed was very comfortable and each person gave us a grain of sugar. The biggest drawback here is that there is no breakfast, which makes us feel very hungry in the morning... But there is a pool here, which can be enjoyed slowly by those who like to swim. Although the pool is a bit small, it is quite good.

Very nice stay in the absolute best location. Only complaint was that room hadn’t been cleaned at all prior to our self check in. Assumed that cleaners were running late but when we returned at 6pm the room still had dirty sheets on the bed and wet towels on the floor in the bathroom etc However the problem was very quickly resolved by calling the owner.