Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 4, 2026
KIKIFUU
Highly recommend the Wellesley Hotel Changsha Meixi Lake! My stay here exceeded expectations, it was truly relaxing and rejuvenating ✨
🔹Exceptional Butler Service: The 24-hour butler service was incredibly responsive, meticulous, and thoughtful. From guiding me through check-in to handling requests, they were proactive and enthusiastic, paying attention to every detail, which made me feel incredibly welcome.
🔹Rich and Delicious Breakfast: The semi-buffet breakfast offered a wide variety of options, blending Chinese and Western cuisine. The freshly prepared Changsha rice noodles and the semi-buffet items were authentic and fresh, satisfying my taste buds completely.
🔹Wonderful Late-Night Dessert: The surprising late-night sweet soup was delicately sweet and comforting with an excellent texture. Enjoying it late at night was particularly warming and soothing, adding a great touch to the ambiance.
The hotel's environment is elegant and tranquil, and both the service and dining are impeccable. It's an excellent choice for a vacation in Changsha; I'll definitely stay here again on my next visit!
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Price per night from:TWD 3,740
Posted on Aug 10, 2026|Wonderful King Room
MingxijiezoufaWhile Ctrip's perfect score is 5, honestly, my stay at Changsha W this time was far beyond a 5. I truly had a fantastic time, with not a single uncomfortable moment from start to finish.
The day before check-in, the hotel proactively called me, asking precisely what time I'd arrive and if I had any additional requests they could help with. They readily agreed to everything they could accommodate. This pre-arrival communication was a huge plus, making me feel valued.
Upon arrival, the concierge at the entrance was incredibly enthusiastic, guiding me and helping with my luggage very thoughtfully. At the front desk, as I was checking in alone, I needed to provide a handwritten authorization letter from my parents. This meant a slight delay in preparing the documents. I was initially just waiting somewhat bored, but the front desk attendant was excellent at conversation. She proactively chatted with me throughout, speaking in a warm and friendly tone, completely preventing the wait from becoming awkward or tedious. Her efficiency was also top-notch, without any delays or perfunctory service.
It wasn't just the front desk and concierge; later, I also encountered the housekeeping aunties, who were incredibly friendly. They would greet me proactively when passing by. The staff's overall service awareness was excellent; they treated everyone with genuine sincerity, without any cold or dismissive attitudes.
The first impression upon entering the room was how exceptionally clean it was. Every corner was meticulously tidied. The floors, bathroom, and soft furnishings were all spotless. There were no strange odors like stuffiness or smoke in the room. The ventilation and hygiene were absolutely impeccable, making for a reassuring and comfortable stay.
The entire check-in process was a fantastic experience. From the pre-arrival communication and on-site reception to the room environment and staff attitudes, everything was flawless. I was extremely satisfied with my stay during this trip to Changsha. Next time I visit Changsha, I will definitely prioritize choosing this W hotel again!
Also, I'd like to mention that Mia, Teddy, and Miss Liu were very enthusiastic towards me throughout my stay, especially Mia. I look forward to seeing you all again.
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Price per night from:TWD 4,053
Posted on Jul 13, 2026
Guest UserThis hotel boasts excellent decor and service. From the moment I checked in, I experienced truly attentive hospitality. It's an absolute gem of a hotel! The high-altitude views are breathtaking, with the front desk located on the 39th floor and guest rooms even higher. The hotel also features charming, retro-style entrance doors. Both the hardware and software are top-notch. Breakfast is fantastic, offering a wide variety of delicious options, including freshly made 'maizi fen' noodles. The location is super convenient, very close to the city center, and there's a direct subway line to the high-speed train station. The facilities are comprehensive and well-maintained. Every staff member has a smile, and the concierge proactively assists with luggage. The location is superb – if you're visiting Changsha, this is a must-book!
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Price per night from:TWD 4,541
Posted on Feb 28, 2026|Superior Queen Room
Guest UserI extended my stay for three more days. On the first day, the room wasn't cleaned, so I went to the front desk. They immediately arranged for it to be cleaned, and the subsequent service was excellent. They even gave me complimentary breakfast and a departure gift. This was my first time staying at an Orange Crystal Hotel, and I found the room facilities to be quite smart. We stayed in a family room, and the extra bed was a sofa bed, which wasn't ideal, but thankfully the mattress was comfortable.
They also provided welcome fruit and a departure gift. A big thank you to the lovely ladies at the front desk. Overall, I'm very satisfied and would choose to stay here again.
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Price per night from:TWD 1,972
Posted on Jul 12, 2026|Featured Deluxe Room (Double Bed)
Guest UserThis was my first time staying at the Huanzhi Hotel in Changsha, and the front desk service was absolutely excellent. They even gave me a free breakfast coupon. The breakfast spread was extensive and really delicious, and the auntie working in the breakfast area was incredibly kind and helpful. My room was very clean, and the hotel's location is super convenient – close to Wuyi Square and other attractions. It's also just a few minutes' walk to the metro station, making it easy to get anywhere. I highly recommend staying here! I'll definitely choose this hotel again on my next visit to Changsha. It offers fantastic value for money with attentive and thoughtful service, and its convenient location makes it a top choice. I strongly recommend it!
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Price per night from:TWD 1,038
Posted on Aug 9, 2026|Executive Skyline 2-bed Room
Guest UserThis summer, I chose this hotel again for my trip to Changsha, having stayed here before and had a good experience! However, they've added a very thick mattress topper, so you can't feel the support of the actual mattress, and the duvet cover is stiff, making a loud noise every time you turn over. I booked an executive room for two nights. My child loves the little cakes at the lounge's afternoon tea.
The main reason for the bad review is the unfriendly female staff in the lounge. What was most frustrating was that my child wanted a small cake, and we arrived a bit early. I asked if they could give my child one small cake. They said the fresh ones weren't ready. We waited for a long time, from 1 PM until 2:10 PM, and asked three times, but they just kept saying they weren't ready. Not a single staff member bothered to check the kitchen for cakes or offer a solution; they just repeated that the fresh ones weren't ready. We were the only table seated in the lounge at the time, and the staff weren't busy at all! I find it hard to believe that a Marriott five-star luxury hotel kitchen couldn't produce a single small cake for a child after waiting for over an hour!
They were just sticking to the exact time. When I checked out and complained to them, the cakes immediately appeared, just as we were leaving. What's the point of offering them then, and even giving extra goodies to my child? We waited at the hotel for over an hour and asked the staff three times, only to be told the cakes weren't ready! What's the use of offering them after we've already left? We didn't choose to stay at Marriott for freebies! They just refused to bring out the small cakes until the exact time!
I will never book this Marriott hotel again! The ladies who worked here before were very kind to children. Now, they even skimp on the welcome fruit!
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Price per night from:TWD 3,564
Posted on Aug 10, 2026|1 King Bed, Deluxe (With Sofa Bed)
liuyihao2000This is my third consecutive year staying at this hotel in Changsha. The location is absolutely fantastic, within walking distance to Wuyi Square, Pozi Street, Taiping Old Street, Du Fu River Pavilion, and right downstairs is the famous Wenheyou. The service is incredibly warm, from the greeters, front desk, and restaurant staff to housekeeping, especially Penny at the Executive Lounge. The first time we met, I only gave her my room number, and she immediately knew my surname, which made me feel right at home. The facilities are excellent; the rooms are very spacious. As a landmark building by the river, the views are expansive. Soaking in the tub or enjoying some tea while overlooking Orange Isle and the distant Yuelu Mountain is truly delightful. The room decor is cozy, the bedding is comfortable, and the soundproofing is great. I had a wonderful weekend in Changsha.
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Price per night from:TWD 4,138
Posted on Jul 26, 2026|N1 Deluxe Skyline View Twin
Guest UserMy stay at Niccolo Changsha was incredibly pleasant. The room was elegantly minimalist, and the floor-to-ceiling windows offered breathtaking city views of Changsha. A special thanks to Camille from Guest Experience for proactively coordinating my itinerary, being attentive and thoughtful throughout my stay, and promptly responding to all my needs with just the right touch of professionalism. The hotel has direct access to IFS, making travel and sightseeing extremely convenient – it's definitely my top choice for a trip to Changsha. The N3 room type offers unbeatable views, and the breakfast on the 93rd floor is extensive with an à la carte menu. There were complimentary welcome fruits and soft drinks daily, and IFS mall is right downstairs. I also managed to get a late check-out, service was absolutely top-notch!
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Price per night from:TWD 4,432
Posted on Jul 17, 2026|Guchao Taiping Street Joyful Double Bed Room (Fresh Air Purifier + Soundproofing for Quiet Rest)
Guest UserI absolutely have to give the Huanzhi Hotel a great review! The location is super convenient, really close to [Wuyi Square/the subway station]. Both the lobby and the rooms are spotless, the bedding is very comfortable, and the soundproofing is also good – I had a wonderful night's sleep. The front desk staff were warm and attentive, always ready to help with anything. It's excellent value for money, and I'll definitely stay here again next time I'm in Changsha. Highly recommended!
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Price per night from:TWD 763
Posted on Jun 27, 2026
Anonymous UserThis hotel is super close to Changsha Railway Station, which was really convenient since I arrived in Changsha late at night and could get some rest right away. The subway entrance is right outside the hotel, making getting around incredibly easy. It was also pretty quiet at night, which was a plus.
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Price per night from:TWD 882