Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 4, 2026
KIKIFUU
Highly recommend the Wellesley Hotel Changsha Meixi Lake! My stay here exceeded expectations, it was truly relaxing and rejuvenating ✨
🔹Exceptional Butler Service: The 24-hour butler service was incredibly responsive, meticulous, and thoughtful. From guiding me through check-in to handling requests, they were proactive and enthusiastic, paying attention to every detail, which made me feel incredibly welcome.
🔹Rich and Delicious Breakfast: The semi-buffet breakfast offered a wide variety of options, blending Chinese and Western cuisine. The freshly prepared Changsha rice noodles and the semi-buffet items were authentic and fresh, satisfying my taste buds completely.
🔹Wonderful Late-Night Dessert: The surprising late-night sweet soup was delicately sweet and comforting with an excellent texture. Enjoying it late at night was particularly warming and soothing, adding a great touch to the ambiance.
The hotel's environment is elegant and tranquil, and both the service and dining are impeccable. It's an excellent choice for a vacation in Changsha; I'll definitely stay here again on my next visit!
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Price per night from:KRW 181,664
Posted on Jul 21, 2026|Wonderful King Room
Guest UserThis was my second stay at W Changsha, and my three-day visit was incredibly satisfying. It will definitely be my top choice for future business trips. The hotel's location is fantastic, with plenty of dining, entertainment, and shopping options right downstairs. Getting to the high-speed train station and airport is also super convenient.
A special thank you to Manager Cherry, who thoughtfully upgraded me to a suite this time. It was spacious and comfortable, making my stay even more delightful than expected.
Throughout my entire stay, the hotel team consistently provided high-quality service. From check-in to every interaction during my visit, the staff were always warm, professional, and attentive. Whether it was proactively addressing my needs or handling various details, they made me feel completely at home. Room service was prompt and excellent. The service and care from Mila, Wendy, and Clara significantly enhanced my impression of W Changsha – helping with printing and delivering various items to my room, all handled wonderfully!
I particularly want to thank Cherry again. A minor issue during my last stay showed me her professionalism, efficiency, and approachable demeanor as a hotel manager. She genuinely considers guests' perspectives and resolves misunderstandings, which makes me want to choose W first whenever I return to Changsha.
W Changsha consistently maintains a very high standard, whether it's the hardware facilities, room quality, or service experience. It truly deserves its five-star rating. I look forward to staying here again on my next visit to Changsha and seeing Cherry and the excellent team once more!
⭐⭐⭐⭐⭐ Highly Recommended!
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Price per night from:KRW 181,029
Posted on Jul 13, 2026
Guest UserThis hotel boasts excellent decor and service. From the moment I checked in, I experienced truly attentive hospitality. It's an absolute gem of a hotel! The high-altitude views are breathtaking, with the front desk located on the 39th floor and guest rooms even higher. The hotel also features charming, retro-style entrance doors. Both the hardware and software are top-notch. Breakfast is fantastic, offering a wide variety of delicious options, including freshly made 'maizi fen' noodles. The location is super convenient, very close to the city center, and there's a direct subway line to the high-speed train station. The facilities are comprehensive and well-maintained. Every staff member has a smile, and the concierge proactively assists with luggage. The location is superb – if you're visiting Changsha, this is a must-book!
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Price per night from:KRW 198,179
Posted on Jul 25, 2026|Grand Superior River View Room (Twin)
Guest User
For accommodation in Changsha, the Grand Hyatt is my go-to! The location is superb, with many attractions nearby like Pozi Street and Wenheyou right next to the hotel. Du Fu Jiang Ge is just a 5-minute walk away! Wuyi Square and Tianxin Pavilion are only one metro stop away, making it incredibly convenient. The first-line river view is absolutely stunning and perfect for photos! The floor-to-ceiling windows offer direct views of the Xiang River and Orange Isle. During the day, the river and sky blend together, and at night, the city lights sparkle. The front desk staff were also excellent, making me feel right at home! 🌹🌹👍👍
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Price per night from:KRW 215,753
Posted on Feb 28, 2026|Superior Queen Room
Guest UserI extended my stay for three more days. On the first day, the room wasn't cleaned, so I went to the front desk. They immediately arranged for it to be cleaned, and the subsequent service was excellent. They even gave me complimentary breakfast and a departure gift. This was my first time staying at an Orange Crystal Hotel, and I found the room facilities to be quite smart. We stayed in a family room, and the extra bed was a sofa bed, which wasn't ideal, but thankfully the mattress was comfortable.
They also provided welcome fruit and a departure gift. A big thank you to the lovely ladies at the front desk. Overall, I'm very satisfied and would choose to stay here again.
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Price per night from:KRW 97,184
Posted on Jul 4, 2026
Ting Kwong HockThe room was very clean and spacious, I loved it. The service was excellent, and the breakfast was quite good too. I'll definitely stay here again next time I'm in Changsha. Plus, they offer complimentary luggage service and have a rich cultural ambiance. Oh, and the breakfast milk was delicious! Great service all around, highly recommended!
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Price per night from:KRW 51,450
Posted on Jul 9, 2026
Ershiyi·
Traveling with my child this time, to avoid the hassle of switching hotels, I stayed at the JW Marriott on Furong Middle Road for four consecutive days. The overall experience was satisfactory. Here, I've categorized and organized the pros and cons for future reference.
**I. Advantages of the Stay**
1. **Excellent Location, Convenient Travel**
Initially, I was debating between Beichen Delta and Furong Middle Road, ultimately settling on this hotel. I liked that it offered a quiet retreat from the city bustle, away from the noise of the Wuyi business district, ensuring a peaceful night's rest. The hotel is about 130-150 meters from Tu Jia Chong Station on Metro Line 1, a five-minute walk. Getting a taxi right outside the hotel is very smooth, making travel to major attractions and the high-speed train station worry-free, perfectly suited for family trips.
2. **Outstanding Front-Line Service Reputation**
During check-in, the staff were warm and enthusiastic. Restaurant staff were gentle, polite, and provided meticulous service. The concierge was proactive in handling luggage, making the initial reception experience upon arrival very comfortable.
3. **Impressive Views from High-Floor Rooms**
I booked a high-floor room with dual windows overlooking the city. The two floor-to-ceiling windows offered panoramic city views, with different scenery day and night. Relaxing and enjoying the view helped alleviate travel fatigue.
**II. Shortcomings**
1. **Cumbersome Elevator Transfer Process**
You first need to take the elevator on the ground floor to the sky lobby on the 35th floor, and then transfer to another elevator to reach your guest room. If you have a lot of luggage or during peak hours, transferring elevators is particularly energy-consuming, greatly reducing convenience. This complicated elevator route also amplified the inconvenience when checking out.
2. **Noticeable Drop in Service Quality Post-Check-in**
While the reception during check-in was warm, there was a significant drop-off when checking out. I was dragging large luggage with my child from the 39th floor, transferring to the sky lobby on the 35th floor, and then changing elevators to the ground floor. Along the way, several staff members noticed us struggling with our luggage, but not a single one offered to help. This contrast in service attitude negatively impacted the check-out experience.
3. **Unreasonable Bathroom Layout Design**
The toilet area has a separate small sink, intended for handwashing after using the toilet. However, the sink is so small that water easily splashes onto clothes, making its practical utility low. The main wash area only has a single basin, which can lead to queuing for a family's morning and evening routines, making the family stay experience less than ideal.
4. **Toiletries Don't Match Brand Positioning**
The guest room still provides solid soap instead of bottled liquid hand soap, which doesn't align with JW Marriott's high-end positioning. Bath salts were only provided once on the first day of the stay, and subsequent daily replenishment was not automatic. If needed, we had to contact the front desk separately.
5. **Weak Food Supply in the Executive Lounge**
Although there are exclusive privilege periods like afternoon tea and happy hour, my experience after multiple visits was mediocre. Firstly, the supply of various soft drinks was insufficient, often leading to delays in replenishment. Secondly, the variety of snacks, desserts, and savory items was limited, and the food quality was rather ordinary, failing to meet the standards expected of a JW Marriott executive lounge, which significantly diminished the leisure experience.
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Price per night from:KRW 156,680
Posted on Jul 14, 2026
Guest UserThe environment here is absolutely fantastic! The space is huge, and the views are just incredible. Being on the 89th floor, you get a panoramic view of the entire city of Changsha. You can even see Orange Isle clearly. The N3 river view rooms even come with binoculars! The sunset was breathtakingly beautiful – I took so many great photos standing by the window.
Service: The service was excellent; they weren't intrusive at all, which made for a nice private experience. They also offer turn-down service. And those macarons were delicious! This place is great; I'll definitely stay here again next time I'm in Changsha.
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Price per night from:KRW 197,756
Posted on Jul 16, 2026|2-bed Room
Guest UserThe hotel lobby has a great design, perfect for a younger crowd. The room was quite spacious and very comfortable, clean, and had an private bathroom. Both the front desk and room service were excellent; you can just scan a QR code to order anything you need, and delivery is prompt. Streaming shows on the TV was a blast. The breakfast had a good variety, and the cocktails were tasty. It's just a few minutes' walk to Huangxing Pedestrian Street, making it super convenient for getting around.
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Price per night from:KRW 42,981
Posted on Jun 21, 2026
Guest UserThe room was great, and the cleaning staff did an excellent job. The hotel is conveniently located right next to a subway station, making it super easy to get anywhere. Everything was fantastic, and the service was top-notch; they were very helpful with all our requests.
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Price per night from:KRW 42,981