Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 28, 2026
Matthew H
I had a really enjoyable stay at the Swiss Lenana Mount Hotel and would happily return.
From the moment I arrived, the staff were exceptionally friendly and welcoming. They really made an effort to help me settle in, which immediately set the tone for the stay. A standout moment for me was when the general manager personally came over to introduce himself and check that everything was going well — a small touch, but one that you don’t often experience and it made a big difference.
The rooms were spacious, very clean, and clearly well maintained. It felt comfortable and relaxing throughout my stay.
I also really appreciated the location. The area felt safe and pleasant to walk around, with some great places to eat nearby. While I usually stay in Westlands when I visit Nairobi, this was a refreshing change. You’re still only about a 10-minute Uber ride from Westlands and other key areas, but far enough out to enjoy quieter evenings and avoid the heavy traffic.
Overall, this was an excellent experience — great location, great people, and a genuinely comfortable stay. Highly recommended.
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Price per night from:AU$ 68
Posted on Oct 12, 2025
Yao bukeyan
This is a relatively new and luxurious hotel in Nairobi. Security is very strict, with security personnel questioning guests at the entrance, dogs checking for explosives, and even armed security personnel checking bags in the lobby. However, there's no need to worry about security; it's purely a government requirement. The staff at the hotel are very nice, from the front desk to the concierge and the restaurant. Everyone is friendly and willing to help with any questions.
The hotel has comprehensive facilities, including table tennis, darts, a gym, and an outdoor swimming pool. The restaurant offers a rich breakfast and excellent coffee.
The hotel's location isn't very central, so there are no restaurants nearby. You can either dine at the hotel or take an Uber to the nearby village market, which offers both food and shopping. It's very convenient.
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Price per night from:AU$ 142
Posted on Dec 21, 2025
Guest User
I had a wonderful stay at Novotel Nairobi, specifically in Room 308, and everything was absolutely perfect. The room was spotless, well-designed, and very comfortable, making it easy to relax after a long day. The bed was good, the amenities were thoughtfully provided, and the overall ambiance was welcoming. I felt like a million dollars staying in this amazing room.
The service was good from start to finish— good security, staff were professional, friendly, and always ready to help. Housekeeping did a great job, and the attention to detail really stood out.
Overall, my experience exceeded expectations. I would happily stay here again near Westgate shopping centre. Highly recommend.
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Price per night from:AU$ 199
Posted on Nov 7, 2025|Superior King Room
BuerjiadeluFacilities: The facilities are decent, not brand new, but well-maintained, and there's plenty of space to stroll around.
Service: The service is excellent. Every staff member is very friendly and greets each guest with a cheerful attitude every day. The breakfast is French-style, mostly cold dishes.
Environment: The environment is beautiful; the bougainvillea and other trees near the entrance are lovely.
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Price per night from:AU$ 180
Posted on Dec 3, 2025
YUSUFMU5
What an amazing experience! Me and my wife have luckily travelled to many countries and stayed in a range of hotels and this was one of the most comfortable and welcome experiences. Our first time in Nairobi so we didn’t know too much about where to stay until we spoke to some people. They mentioned the area to be safe and also recommended this hotel as a great way to be comfortable in Nairobi. You have security in entrance and exit and they were super nice. All the staff in the hotel were accommodating and showed us around and had us alll the info we needed. We got breakfast included and stayed for 3 nights. The breakfast was exactly what we needed. You have a range of foods to choose from and I’m sure you’ll find something you like! The food at the hotel is halal which is great for us too. Our room was cleaned and refilled every day and they were respectful and details in their service. We also used the gym which was super great. Enough for you to get a good workout in too. The location is next to Sarit Centre, perfect to access the Masai Market (on specific days) and also shops of all kinds.
Big thank you to the team and everyone involved! Will definitely choose this hotel if I’m ever in Nairobi and also one I’d recommend to friends and family.
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Price per night from:AU$ 120
Posted on Mar 15, 2026
Guest User
My stay at Pride Inn Azure was fantastic. The staff were accommodating, friendly, helpful, kind. Everyone smiled and went above and beyond if I had any questions. The room was huge. The bed was so comfortable. I slept like a baby both nights. The breakfast was very tasty, with so many options to choose from. The service was outstanding. The hotel’s décor and furnishings was immaculate. I felt very comfortable here and I highly recommend it. As a solo traveller I felt very safe. The only thing that’s a bit uncomfortable is where the pool is located. You have to walk past the outdoor restaurant seating to go to the pool. I wish the changing rooms lead directly to the pool. I didn’t use the pool for that reason. The gym had great equipment. There was a personal trainer there who helped me achieve a fantastic full body workout. He was brilliant. I love mostly everything about the hotel. I’d love to thank Maryann in particular for her outstanding service. She’s a real gem. But honestly, all the staff were amazing. The hotel is also in a great location - woth shops and malls within a short walking distance. I’ll be back and I’ll tell everyone I know about my experience. Thank you!!
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Price per night from:AU$ 85
Posted on Feb 16, 2024|Standard Suite Non smoking
Guest UserNice location. Nice Big Rooms. Room service is a bit delayed always. They shall have a little more options for vegetarian breakfast.
One thing that’s really disturbing to see in a hotel like this, even if you are waiting for your checkin at the hotel and you ask for water, they charge for it.
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Price per night from:AU$ 81
Posted on Mar 23, 2025|Deluxe Double Room
H.V.I had a great stay here, the rooms have a good size,
On some pictures the look smaller than they are in reality. Everything is clean, the internet is good and the breakfast and overall foods of the restaurant are great.
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Price per night from:AU$ 111
Posted on Jan 13, 2026
hitode814This is a hotel owned by Chinese capital. Breakfast is delicious Chinese food. The building and facilities are old, but clean. The shower water pressure was weak, which was inconvenient.
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Price per night from:AU$ 83
Posted on Mar 4, 2020
JIONGThe environment is very good, if only some wild animals are raised. Breakfast is good, set breakfast and dinner, barbecue for one night to watch the show, European dinner for one night. Both are pretty good. At noon, it will be resolved next to the shopping mall. Not too many guests, suitable for vacation.
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Price per night from:AU$ 213