Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 28, 2026
Matthew H
I had a really enjoyable stay at the Swiss Lenana Mount Hotel and would happily return.
From the moment I arrived, the staff were exceptionally friendly and welcoming. They really made an effort to help me settle in, which immediately set the tone for the stay. A standout moment for me was when the general manager personally came over to introduce himself and check that everything was going well — a small touch, but one that you don’t often experience and it made a big difference.
The rooms were spacious, very clean, and clearly well maintained. It felt comfortable and relaxing throughout my stay.
I also really appreciated the location. The area felt safe and pleasant to walk around, with some great places to eat nearby. While I usually stay in Westlands when I visit Nairobi, this was a refreshing change. You’re still only about a 10-minute Uber ride from Westlands and other key areas, but far enough out to enjoy quieter evenings and avoid the heavy traffic.
Overall, this was an excellent experience — great location, great people, and a genuinely comfortable stay. Highly recommended.
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Price per night from:PKR 13,540
Posted on Aug 13, 2026|Superior Twin room
Guest UserEverything is well appointed. Staffs - whether it is at the reception counter, the pick-up drivers or the staffs at the restaurant were all friendly and helpful. Room is spacious and clean, some with a view of the garden and swimming pool. The free pick-up service was from airport was great too! While it's locaiton is closed to the airport (6-7 mins. by car) but there is really not much to see and go near the hotel. Another thing is that despite there is Netflix and YouTube on the TV, the Netflix is not accessible - on both occassions when I stayed there. It went to the Netflix log-in page but then it just stucked there and no response doesn't matter what button is pressed on the remote control
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Price per night from:PKR 30,725
Posted on Oct 12, 2025
Yao bukeyan
This is a relatively new and luxurious hotel in Nairobi. Security is very strict, with security personnel questioning guests at the entrance, dogs checking for explosives, and even armed security personnel checking bags in the lobby. However, there's no need to worry about security; it's purely a government requirement. The staff at the hotel are very nice, from the front desk to the concierge and the restaurant. Everyone is friendly and willing to help with any questions.
The hotel has comprehensive facilities, including table tennis, darts, a gym, and an outdoor swimming pool. The restaurant offers a rich breakfast and excellent coffee.
The hotel's location isn't very central, so there are no restaurants nearby. You can either dine at the hotel or take an Uber to the nearby village market, which offers both food and shopping. It's very convenient.
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Price per night from:PKR 32,671
Posted on May 14, 2025|Deluxe Room With Two Double Beds
Guest UserI booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them.
I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep.
Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower.
That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.
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Price per night from:PKR 31,760
Posted on Aug 15, 2025
Guest User
I am quite satisfied with the overall facilities of the hotel, but the body odor of the cleaner (male) is so strong that I can still smell the odor on my body after cleaning my room. No one came to clean the room from the first day to the second day.
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Price per night from:PKR 40,704
Posted on Dec 3, 2025
YUSUFMU5
What an amazing experience! Me and my wife have luckily travelled to many countries and stayed in a range of hotels and this was one of the most comfortable and welcome experiences. Our first time in Nairobi so we didn’t know too much about where to stay until we spoke to some people. They mentioned the area to be safe and also recommended this hotel as a great way to be comfortable in Nairobi. You have security in entrance and exit and they were super nice. All the staff in the hotel were accommodating and showed us around and had us alll the info we needed. We got breakfast included and stayed for 3 nights. The breakfast was exactly what we needed. You have a range of foods to choose from and I’m sure you’ll find something you like! The food at the hotel is halal which is great for us too. Our room was cleaned and refilled every day and they were respectful and details in their service. We also used the gym which was super great. Enough for you to get a good workout in too. The location is next to Sarit Centre, perfect to access the Masai Market (on specific days) and also shops of all kinds.
Big thank you to the team and everyone involved! Will definitely choose this hotel if I’m ever in Nairobi and also one I’d recommend to friends and family.
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Price per night from:PKR 24,017
Posted on Jul 15, 2026|Deluxe Room
Guest User
I stayed here twice, once on arrival and again the day before my flight home. The first time, I was a bit disappointed because I was on the 5th floor and my window looked out onto a terrace. However, my second stay was on the 9th floor with an amazing view overlooking Nairobi National Park, which really boosted my overall impression! I could even spot giraffes and ostriches with binoculars.
The room itself was spacious and comfortable, with absolutely no complaints. Security was also excellent. I had expected there to be more shops within the building, but aside from about three restaurants, most of the other spaces were vacant. So, for any shopping, you'll need to venture outside.
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Price per night from:PKR 18,799
Posted on Aug 4, 2025|Deluxe Double Room
Guest UserEverything was good. We spent there one night, the staff was friendly and helpful and they even gave me a complimentary birthday cake and a song in the morning - this was very unexpected and very sweet!
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Price per night from:PKR 22,153
Posted on Aug 17, 2025|Serviced Apartment
KRAZY WORKERThey provided three meals, if you are a Chinese tummy I had the chance to stay at Xiaomi Homestay in Kilimani, Nairobi, and it was a refreshing mix of comfort, convenience, and cultural charm.
Location & First Impressions
The homestay is tucked away in the lively Kilimani neighborhood, which makes it easy to access restaurants, shopping malls, and transport. The property itself feels modern, clean, and welcoming — a good balance between homely warmth and hotel-like comfort.
Comfort & Amenities
The facilities were a big plus. The gym was well-equipped, making it easy to keep up with workouts, while the swimming pool was perfect for relaxing after a busy day in the city. Both amenities added great value to the stay, especially for anyone who enjoys fitness and downtime in equal measure.
Meals & Dining Experience
One of the standout features was the inclusion of three daily Chinese meals. This made the stay very convenient, especially for anyone missing home-style dishes or simply wanting a reliable, flavorful option without having to step out. The meals were hearty, authentic, and gave a unique cultural touch to the experience.
Atmosphere & Service
The overall atmosphere was warm and peaceful. The hosts provided thoughtful service, striking a nice balance between giving guests privacy and being available when needed. It truly felt like a home away from home, with just the right amount of care.
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Price per night from:PKR 21,035
Posted on Jun 13, 2026|Standard Queen Room
KulateinLovely staff and friendly, everyone was professional and helpful, they ensured my stay was comfortable and enjoyable. The location was nice with taxi service nearby, the town centre was walking distance with security fficer always ensuring you are safe and checking on you.
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Price per night from:PKR 9,234