Agile Bukit Bintang TRX by Dormeo Destinations

We recently stayed on level 51 and were treated to an incredible view—but our arrival experience was a bit rocky. Cars aren’t allowed into the development without prior registration, so we had to park and walk to the office to sign in (thankfully, staff guided us). Once registered, parking was free and hassle‑free: we received a dashboard pass, and security waved us right through each time. Unfortunately, our suite turned out to be the wrong one. We’d booked a 2 bedroom, 2 bathroom unit but arrived to find only one bathroom. We called reception to request a switch, only to have staff arrive without a keycard and ask us to come downstairs—after waiting, we finally received the correct key, only to discover the new unit had the wrong bed setup (1 queen + 2 singles instead of 2 queens). Too worn out to pursue further, we accepted the mix‑up. The building’s lifts also proved frustrating: you must press each digit of your floor number separately, and if you’re too slow it interprets “51” as “5” and then “1,” dropping you at the wrong level. Aside from these hiccups, the apartment’s amenities were standard and reliable—bottled water and hotel‑style toiletries (toothbrush, toothpaste, etc.) were provided. Overall, our stay was okay, however, I wouldn’t book here again.

Pros:  1. Location is great. 2. Nice pool, gym room and garden Cons: 1. Room with terrible smoking smell when we checked in.  2. Sofa with burning holes. 3. Dusty furnitures and thick dust on fan blades. 4. Saw mouse running around in car park area.  5. Misleading information exiting from car park.  6. Contacted the pic assigned and property before checking in, no reply from pic at all. Called several times to property and a foreign worker picked up call, yet unable to help much. We have to park far from our block to office, to collect the keys as no clear information was given to guide us  at all.

Easy check-in, clean apartment with great view & convenient location. And most of all, Great Value!

Family love it with the nice view Room, Kids really enjoy during staycation 5D4N. Will come back again and looking forward our next tripped!

Be careful with this administrator, they will use small methods to defraud, and you will be fined if you are not careful. Fortunately, they took photos when you checked in. Remember to take photos first. When you check out, they told you that the light bulb was broken and you have to pay for it. They are not afraid of you to go and see, but they are afraid that you have evidence before you check in. When I showed them that the light bulb was broken before I checked in, they immediately said sorry and quickly returned my deposit. The check-in environment is good, the elevator is fast, but I can't sleep well. There are many police noises in the morning

The best apartment. Parking near to lift. Apartment so cozy & clean Will repeat again