Positives: The hotel was historic and beautifully decorated for Chris**as including a giant gingerbread house that entertained my daughter every time we passed it. Loved the live music and fires in the lobby in the evening - it gave it a homey, Chris**as feel. Staff was so friendly and welcoming to my whole family including my energetic 18 month old and 2 year old mini golden doodle. They upgraded us to a balcony room which was a lovely surprise. The bathroom was very large and it had a window so we were able to put my daughters pack and play in there at night. The pool was a huge hit with my toddler and visually stunning. We did a 2 mile hike and found it to be well marked and a great little escape into nature even in December.
Negatives: The food was hit or miss at both the tavern and Crystal room. Service was great at both but the quality of food/preparation was disappointing for the price. Specifically the tuna tartare and chicken wings were nearly inedible. Our steak was tasty, but not cooked as requested (we just ate it since we had a toddler nearing bedtime). All other food was perfectly fine. Loved the kids meal options such as salmon. The cocktails were pricey and took awhile to arrive, but well made. The pet fee of $150 for just one night was very expensive. I called and requested a pack and play ahead of time, but there wasn’t one in the room when we arrived, luckily we had one in our car and ended up just using that.