Golden Inn Beijing Tonghuayuan

I booked a hotel for a friend. I originally thought that a state-owned hotel could be cleaner and have better service. However, the sanitary conditions are not as good as the guest houses in the 1980s. Just because it's next to the People's Hospital, will the store manager be able to manage it? There will be no quick replacements.

Except for garbage, there is nothing that should be there. The sanitary conditions are too poor and the facilities are seriously damaged.

During my stay at the hotel, I accidentally spilled my own food in the room. Even though I expressed my apologies, the housekeeping department still refused to clean it. Later, the hotel security guard scolded me at the front desk of the hotel, and I overheard him. His words were extremely unpleasant, and he was like a ****. Very, very bad. The service attitude at the front desk is not good and the hygiene is not good. Don’t come here.

The room is very worn and old, and the facilities are outdated. It is not worth more than 400. If it were in other cities, it would be more than 80. I knocked on the door at around 8 o'clock and said I needed to clean. I said we don't need to clean. The customer service didn't hear me or something, so I just swiped the room card to open the door. I heard the sound of the room card swiping the door, and I felt like shouting, no need to clean. , the customer service department has never been here. I don’t know how such a big store trains its employees. There is no advantage in going out from the subway. If you extend your stay, the sheets and quilts will not be changed. They will just lay them down for you. The check-in experience is very poor. I will not come back again.

Everything is good, the most important thing is that it is close to the hospital. .

The room was very small and dirty. There was a layer of dust on the table. It was very dirty. The facilities were even worse. The air conditioner was very old. There was a musty smell when entering the room. I booked a total of two nights and only stayed there. One night was really unbearable.

It’s really average and hygienic! The bathroom floor is made of ceramic tiles and is very slippery when exposed to water!

I chose this hotel because it is convenient for my family to see a doctor. Let me talk about the waiter first. The waiter on duty at 2 pm on January 28 was extremely bad. I went to consult her and she was chatting on the phone. Then someone came to check in. She said on the phone that she would not talk to you anymore. Someone came to check in, and after chatting for another 10 minutes, the other person asked her about sending condolences. , she said she didn’t know and hadn’t received the notice. It took me a long time to hang up the phone! The service in her class after that was also very poor! There was no smile at all, and I was impatient to ask anything. I asked her to look at the room, but she said she couldn't see it and said there were no waiters on our floor and the waiters were not at work. Then when someone came in, I followed them in. The floor attendant was interrupting. Didn't they say that the attendant was not working? Open your eyes and tell lies! ! ! I asked to have a look at the room, and the floor attendant was very warm and polite. After moving in, the room was really bad and the hygiene was really not good. Compared with the Jingqi next door, it is far inferior in terms of service and hygiene, but the room in Jingqi is small.

Very satisfied, clean and hygienic, considerate service