Hyatt Regency Beijing Shiyuan

Hyatt Regency Beijing Shiyuan Reviews

Hyatt Regency Beijing Shiyuan

Building 1, No. 1 Courtyard, Fukang South Road, Beijing, ChinaView Hotel Details
Hyatt Regency Beijing Shiyuan
Hyatt Regency Beijing ShiyuanHyatt Regency Beijing ShiyuanHyatt Regency Beijing Shiyuan
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1 night

Hyatt Regency Beijing Shiyuan Guest Reviews

4.8/5
Amazing
1983 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1983)
Positive reviews(1948)
Reviews with photos/video(716)
Perfect for kids(325)
Friendly front desk staff(198)
Has facilities for children(92)
Relaxing hot springs(70)
Easy to add bed(24)
Negative reviews(35)
Chris92
Hyatt Regency Double Room
Stayed in Sep 2023
Solo travellers
16 review
5.0/5
Outstanding
Posted on Sep 17, 2023
Really enjoyed staying here. I was competing at a nearby Spartan Race. They were flexible with my late checkout. Was even upgraded to one of the the suites. Would recommend a stay here!
Response from Property: Dear Guest,Thank you for sharing your feedback with us. Offering a top-quality for every guest has always been our first priority, we are delighted you enjoyed a journey of escape, discovery and rejuvenation with us. We all look forward to the opportunity of welcoming you back in the future. Sincerely Yours, Hyatt Regency Beijing Shiyuan
Piet69
Hyatt Regency Twin Room
Stayed in Apr 2023
Family
9 review
5.0/5
Outstanding
Posted on May 1, 2023
Great service, friendly English speaking staff. We enjoyed our stay, good for children too
Response from Property: Dear Guest,Thank you for sharing your feedback with us. Offering a top-quality for every guest has always been our first priority, we are delighted you enjoyed a journey of escape, discovery and rejuvenation with us. We all look forward to the opportunity of welcoming you back in the future. Sincerely Yours, Hyatt Regency Beijing Shiyuan
Kishlaya Misra
Balcony Panoramic Queen Room
Stayed in Apr 2022
Family
1 review
4.0/5
Very Good
Posted on Apr 17, 2022
Good stay ; all facilities were good
Response from Property: Dear Guest,Thank you for sharing your feedback with us. Offering a top-quality for every guest has always been our first priority, we are delighted you enjoyed a journey of escape, discovery and rejuvenation with us. We all look forward to the opportunity of welcoming you back in the future. Sincerely Yours, Hyatt Regency Beijing Shiyuan
MacStateofMind
Hyatt Regency Double Room
Stayed in May 2021
Solo travellers
11 review
2.5/5
Posted on May 18, 2021
This is by far the worst hotel service I have ever experienced in China. Room rates were incredibly so expectations started high as well, but to date Chinese hotel had always delivered. This was the complete opposite. Unhelpful guest relations, exorbitant additional cost for EVERYTHING, half a cup of coffee was 95RMB. Pool doesn’t open until noon. Dining cost were absurd. And at roughly 3X the average cost of luxury hotels in China, this was beyond a disappointment. Would never stay here again.
Guest User
Guestroom - with View (2 beds) (Balcony)
Stayed in May 2021
Family
2 review
5.0/5
Outstanding
Posted on Jun 16, 2021
Very good hotel
Guest User
Super Deluxe Room (Double bed)
Stayed in May 2024
Family
5 review
4.5/5
Great
Posted on May 6, 2024
The room is very good overall, more suitable for bringing children. This time I mainly attended the Strawberry Music Festival, so I didn't experience the swimming pool and other facilities. I hope I will have the opportunity to experience it next time; the king-size bed I booked this time can be experienced
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Guest User
Hyatt Regency Double Room
Stayed in May 2024
Family
2 review
4.2/5
Very Good
Posted on May 5, 2024
The room is spacious, but why are there two hangers on the lamp in the mini bar? Or is it not cleaned up? This hotel does not have a children's pool, so you have to stay in another hotel. The ticket price is 588 per person during holidays. If it is not included, the cost performance is too low. Regarding food, it is the worst. 258/person, there is nothing to eat. There is basically no seafood. There are also few stalls. The last thing you can eat is spicy hot pot, and there are not many choices. My friend who lives in the nearby Expo Hotel eats very well. This time I went to experience the brand, but the result was very disappointing
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Anonymous User
Guestroom - with View (2 beds) (Balcony)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 1, 2024
I stayed at their home twice. The location is just opposite Gate 2 of the Expo Park, about 700 meters from the competition point. I took a shower directly after the competition. It was a very happy journey. The hotel has a playground, small animals (ducklings, parrots, etc.), outdoor climbing equipment, trampolines and swimming pools. It is very suitable for parents and children. The breakfast is very rich, and the lunch stay is 258 per person. You can also buy takeout such as KFC and McDonald's nearby, which is very convenient. Xiao Kong of the Hyatt Regency Expo is very enthusiastic. Before checking in, he contacted the needs and provided suggestions in advance. He is a very good butler. The twin room I booked has two 1.2-meter beds, and 2+1 living is very comfortable. The room is separated into dry and wet areas, and the toilet has a smart toilet cover.
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6/7
Guest User
Guestroom - with View (2 beds) (Balcony)
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on May 1, 2024
Bring your kids to attend the Expo. The location is very convenient, right outside Gate 2 of the Expo, with a parking lot underground, very suitable for self-driving. The hotel has complete facilities, very suitable for children. If the Expo's night lights are turned on, it will be more comfortable to walk around at night.
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6/8
lili-lisa
Hyatt Regency Double Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on May 5, 2024
The whole family chose the Expo Hyatt Hotel, which is closest to the venue, to cheer for Erbao to participate in the Spartan Children's Warrior Obstacle Race. Overall, I am very satisfied. Whether it is the docking and service of the hotel service staff, they are very professional and at home! The children are also very happy. A good stay experience. And the best hotel choice for the Spartan race. The richer the breakfast, the better!
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Response from Property: Dear guest, hello! Thank you for joining us on a journey back to nature and sharing your stay experience with Xiaoyue! It is a great honor to see that during your stay, you can relax in our cozy environment, embrace the green mountains and waters, and enjoy every quiet moment. At the same time, thank you very much for your recognition of our hotel. We sincerely look forward to your stay at Hyatt Regency Beijing Expo again to enjoy a journey of embracing nature and revitalizing your body and mind. Sincerely look forward to your visit again, Xiaoyue is dedicated to bringing you more pleasant and comfortable Hyatt experience!
Suzie_Linda
Hyatt Regency Twin Room
Stayed in Apr 2024
Family
12 review
5.0/5
Outstanding
Posted on May 3, 2024
The experience was quite good. It was a bit late when we came back from Badaling Zoo the next day. We wanted to go back to the hotel for lunch at noon. The restaurant made two phone calls to confirm the second time to prepare the meal in advance (because we got off work at 2 o'clock). We returned to the hotel at 2:10 and did not delay eating. Another thing I was very satisfied with was that the sky in Yanqing was really blue❤️Walking in the evening, the clear Big Dipper, one, two, three... seven stars, blinking happily, my child and I looked up at the starry sky 🌃 and counted for a long time, my son looked at the Big Dipper and hummed "Little Star"⭐️It felt beautiful
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Anonymous User
Hyatt Regency Double Room
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is spacious and faces the Expo Park. The hotel is clean and you can take a bath. The mattress is moderately hard. The package I bought also includes tickets to the Wild Duck Lake Scenic Area, which is very convenient. The hotel provides free parking and a children's play area. The hotel service is also very thoughtful. It takes only 5 minutes to drive to the surrounding supermarkets.
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Guest User
Hyatt Regency Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Bringing the elderly and children to stay for one night, let me tell you my real feelings. First, the service is really good. Seeing that I brought the elderly and children, I was specially upgraded to two parent-child rooms for free. No matter what I asked at the front desk, they were very patient and detailed. The attitude was serious and polite, and they delayed the check-out until two o'clock. The hotel has such excellent staff, which made me feel the professionalism of the hotel. Second, the hotel room is clean, tidy, spacious and convenient. The room was cleaned very quickly during the stay. I called to help clean the dirty floor, took away the takeaway box, and replenished several bottles of Nongfu Spring. The room service was also timely. Third, the environment is perfect, there are hot springs, World Expo Park, and Qibabu Children's Park, which are all very close. The elderly and children like it very much, and I look forward to coming again next time.
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6/8
Guest User
Hyatt Regency Double Room
Stayed in Apr 2024
Family
16 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel room is satisfactory~ The children like it very much~ Especially this⛺️ Then we also gave them a bathing kit🦆小🐢 The children played while bathing~ Very happy~ The room is spacious and bright~ There is also a balcony~ Look at the small garden outside~ It doesn't feel noisy~ The sanitation is clean~ But it is still not recommended for children to play barefoot~ I am more concerned~ It's just that the check-in time is too long~ The hotel lobby is full of people~ The children's playground in the hotel is average~ You need to go as early as possible for breakfast~ You have to queue up if you are late~ The food variety is quite rich and enough~ There is also freshly squeezed~ Thumbs up
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6/7
Guest User
Hyatt Regency Double Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The hotel room is very well designed. I felt comfortable and relaxed as soon as I entered the door. The service staff was very nice and patient. They explained the contents of the package and the precautions. Because I brought a child, I was upgraded to a balcony room. The room was very clean. Because the balcony room was upgraded, I could directly see the World Expo Park. The breakfast variety was very rich and the taste was good. Very good 😊
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