ECHARM HOTIE（Beijing West Railway Station South Plaza store)

ECHARM HOTIE（Beijing West Railway Station South Plaza store) Reviews

ECHARM HOTIE（Beijing West Railway Station South Plaza store)

1st floor, building 27, Lianhuachi Nanli, Fengtai District, Beijing, ChinaView Hotel Details
ECHARM HOTIE（Beijing West Railway Station South Plaza store)
ECHARM HOTIE（Beijing West Railway Station South Plaza store)ECHARM HOTIE（Beijing West Railway Station South Plaza store)ECHARM HOTIE（Beijing West Railway Station South Plaza store)
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ECHARM HOTIE（Beijing West Railway Station South Plaza store) Guest Reviews

4.7/5
Outstanding
796 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(796)
Positive reviews(781)
Reviews with photos/video(67)
Convenient location(126)
Easy to get around(73)
Friendly front desk staff(68)
Awesome amenities(65)
Classy environment(64)
Quiet & comfortable(51)
Close to metro(23)
Would stay again(15)
Negative reviews(15)
Ralf
Cozy 1-bed Room
Stayed in Jan 2025
Business travellers
1 review
4.7/5
Amazing
Posted on Mar 2, 2025
Great location, close to Bejing West train station and room is well designed. Bed is comfy. Walls a bit thin so you may here the neighbours. Very good staff. Cleaning ladies are helpful and fast. The staff at the reception helped me with finding a tailor, buying tickets for the the forbidden city,…. Great staff. Price is very good for the package you get from my pov. The park around the corner invites for walks and getting some rest from the city life.
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
jacques
Cozy 1-bed Room
Stayed in Feb 2025
Couples
16 review
4.5/5
Great
Posted on Mar 13, 2025
We choose this hotel because it's near the train station (10-15 minutes walking). Room is nice. Staff does not speak english but you get a one pager with all the necessary informations.
Response from Property: Thank you for sharing your experience with us! We’re thrilled to hear that you chose our hotel for its convenient location near the train station and that you enjoyed the comfort of your room. We also appreciate your kind understanding regarding our staff’s language limitations. To ensure our guests have all the necessary information, we provide a one-page guide, and we’re glad it was helpful during your stay. If there’s anything else we can do to make your experience even better in the future, please don’t hesitate to let us know.We hope to welcome you back soon for another pleasant stay!
Guest User
Cozy 1-bed Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Awesome location, easy walking distance to the Beijing west train station. The staff was super friendly and also spoke a bit of English which was great, the rooms were super clean and staff take your luggage to your room for you. Recommend this stay.
Response from Property: The hotel is very happy to receive your comments and hope you will come again.
Bilgguun
Cozy 1-bed Room
Stayed in Jan 2025
Solo travellers
6 review
5.0/5
Outstanding
Posted on Feb 18, 2025
I really loved this hotel. Especially hotel staffs
Response from Property: 哇哦，感謝小主的好評，特別的愛一定要給特別的您，看到您的評價，宜寶真的很開心，很高興能得到您對酒店的認可，願我們百倍用心換您十分滿意~希望小主下次一定要來喲
KT SUNIL
Standard Room - Atrium-View (Double Bed)
Stayed in Feb 2024
Business travellers
7 review
2.5/5
Posted on Mar 28, 2024
Communication with front desk people very difficult, only two of them are English speaking, but helpful and courteous
Response from Property: Dear guest, we are sorry that we could not bring you a good stay experience. We are also working hard to improve our foreign language reception capabilities. You are welcome to come again next time!
Guest User
Cozy 1-bed Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Everything Fine - good Location near railway
Response from Property: 哇哦，感謝小主的好評，特別的愛一定要給特別的您，看到您的評價，宜寶真的很開心，很高興能得到您對酒店的認可，願我們百倍用心換您十分滿意~希望小主下次一定要來喲
Beixin_
Cozy 1-bed Room
Stayed in Oct 2024
Business travellers
41 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The room is very close to Beijing West Railway Station. It is just a few minutes' walk to the right front after exiting the station. The hotel is on the roadside and quiet at night. It is clean and tidy, and there is plenty of hot water for bathing.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Guest User
Standard Room - Atrium-View (2 Beds)
Stayed in Feb 2025
Family
1 review
4.5/5
Great
Posted on Mar 29, 2025
The front desk lady was very nice. She saw that we had a child and changed us to a room with good lighting and ventilation.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Guest User
Cozy 1-bed Room
Stayed in Aug 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The room is clean, tidy, comfortable and odorless. It is also close to the meeting place, which feels good. It is very close to the subway entrance and there is a park downstairs. You can go to the park and take a walk.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Guest User
Standard Room - Atrium-View (2 Beds)
Stayed in Jan 2025
Business travellers
10 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The hotel service is warm and thoughtful, the facilities are complete and modern, the rooms are clean and comfortable, the location is excellent, the surroundings are convenient, the stay experience exceeded expectations, highly recommended!
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Cengshengxin
Cozy 1-bed Room
Stayed in Jul 2024
Business travellers
12 review
4.5/5
Great
Posted on Aug 25, 2024
The service is OK, it is very close to Beijing West Railway Station, the price is reasonable, but the hygiene is a bit embarrassing, the pillowcase is very dirty
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel service. The question you raised has been fed back to the housekeeping department. I am very sorry for the negligence in my work and the inconvenience it has caused you. Hygiene has always been the core and key point of hotel services. Thank you for your comments and corrections. The hotel will strengthen supervision in the future. Welcome to visit next time.
Luoyaya
Cozy 1-bed Room
Stayed in Dec 2024
Solo travellers
1 review
3.7/5
Posted on Feb 2, 2025
Why, there is no hot water for showering... The air conditioning is not effective, and the quilt is thin... It's so cold, I'd better go back to my little place, I give up
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very sorry that we failed to bring you a good stay experience. We sincerely apologize for this. Regarding the problem you reported, we have reported it to the engineering department and will actively rectify it and strengthen related services to avoid affecting your stay experience due to facility problems. The hotel sincerely hopes that you can visit again. We will change your impression with meticulous and enthusiastic service and look forward to your next visit.
Guest User
Standard Room - Atrium-View (2 Beds)
Stayed in Dec 2024
Couples
1 review
2.7/5
Posted on Jan 12, 2025
The quilt is of poor quality and makes my skin itchy when I sleep. The room is dark and the soundproofing is poor. I can hear the noise from the neighbors.
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am very sorry that I could not bring you a good stay experience. The hotel welcomes guests to provide valuable experience suggestions to help the hotel better improve the service quality. No matter what problems you encounter during your stay, you can contact the front desk to help you solve them as soon as possible. Xiaoyi provides 365*24 hours of full-time service for all guests in the store. Xiaoyi is very sorry for your unpleasant stay experience. I sincerely hope that you can come again. We will change your impression with meticulous and enthusiastic service and look forward to your next visit.
Guest User
Cozy 1-bed Room
Stayed in Dec 2024
Business travellers
4 review
4.6/5
Great
Posted on Mar 7, 2025
The advantage of this hotel is that it is very close to the train station and subway station, with convenient transportation. There is also a park next to it where you can take a walk! It is a good choice for people who arrive in Beijing at night or take an early train.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Anonymous User
Cozy 1-bed Room
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very satisfied! It is close to the South Square of the West Railway Station, the room facilities are simple, the environment is clean, and there is plenty of hot water. I will choose Yishang again when I come to Beijing next time.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.