Guest User
August 27, 2023
On the first day I checked in, I ordered takeout. The delivery person placed the takeout on the first floor. There is a robot. Logically speaking, the staff on the first floor put the robot on the first floor and delivered it directly. However, after waiting for 20 minutes, it was not delivered. I called and said that the robot was not there and I was hungry. I went downstairs to pick it up myself, and found that the robot was there, but the staff didn't care about it at all. The takeout was always placed on the table at the door. The food was cold, and I was silent and crying. You said you didn't operate the food delivery, at least you told me, and you even lied to me that the robot wasn't there. The large windows in the room were all cracked. All in all, it was an extremely bad experience for 594 yuan a night.
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