Guest User
May 4, 2024
A word of warning for anyone buying a voucher!! We bought a voucher for my mother and father, for Christmas. I tried to use it for the end of this month, May, and was told I could not use it as there was no availability till July. I asked could I book a room without the voucher, on the date I wanted in May, and the answer was yes. I asked could I book a table in the restaurant, for the date I wanted, the answer was yes. I just could not book using the voucher till July, due to availability?? I asked them to define availability for use of voucher and the answer was when the hotel is likely to be less busy, not full, just less busy. Another voucher con? There is a time limit of one year on the voucher and now it seems it can only be used when the hotel deems it fit to be used, depending on their quiet times and not on the customers needs. Beware