City Express Suites by Marriott Cancún Aeropuerto Riviera
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez
City Express Suites by Marriott Cancún Aeropuerto Riviera
Health Protected
SM-47 M-01 L-1-22 U.P.E. UC-05 Carr. Federal Cancun-Puerto Morelos, Benito Juarez, Quintana Roo 77506, Mexico
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With a stay at City Express Suites by Marriott Cancún Aeropuerto Riviera in Cancun, you'll be 5.9 mi (9.5 km) from Ventura Park Cancun and 7 mi (11.3 km) from Riviera Cancun Golf Resort. This hotel is 11.4 mi (18.3 km) from Puerto Morelos Town Square and 11.6 mi (18.7 km) from Oasis Arena.Show More
We Price Match
3.5/5Cleanliness: 3.5
All 101 Reviews
Amenities
Outdoor Swimming PoolFitness RoomParkingFreeBilliards RoomRestaurantMeeting RoomMulti-Function Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(8.8km)
Landmarks: Intrépoli Riviera Maya
(570m)
Landmarks: Xavage by Xcaret
(840m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
10
King Suite with Sofa Bed
1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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5
Larger Suite, 1 King, Sofa Bed
1 King bed and 1 Sofa bed
Stair-Free Property Entrance
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4
Suite With Two Double Beds And Sofa Bed
2 Double bed and 1 Sofa bed
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
Guest Reviews(101)
3.5/5
Verified Reviews- Cleanliness3.5
- Amenities3.5
- Location3.5
- Service3.5
Francisco Cancino
March 21, 2023
Our room was very comfortable. You have everything you'll need during your stay. The kitchen was useful to us since the room service is a little expensive. The airport shuttle was right on time.
Terez
February 23, 2024
They offered a shuttle but then would not answer when trying to book it. Finally took a taxi that cost us $65 to go 6 km. Total rip off. They told us our reservation did not exist even with a confirmation # and a receipt saying it was prepaid. Frustrating beginning to a vacation. Wasted time sorting it out and money.
Monica
February 17, 2024
We stayed here for one night before our stay at Moon Palace. Friendly staff, nice pool, close to the airport. We walked across the street to the outlet mall which is very nice. Lots of taxis waiting nearby. It worked out great!
Shevana
February 3, 2024
Seen that people of other country are booking this Hotel, they should hire a few English speaking Receptionist and chef. Everything else was great!
Rodolfo
January 15, 2024
Well, we expected this property to be bad, but it exceeded this. The property smelled bad all over the place. The bed had hairs, and It was not one hair but several hairs of different kinds.
The pillows smelled like someone else slept on them; we ended up just putting our towels and sleeping on top of them.
The only reason to stay here is because you need to be super close to the airport, so make sure to bring a sheet or a towel for the bed.
Jan
January 13, 2024
We arrived at the hotel on the 21st. of December 2023 with our two kids in the late evening.
When we showed up at the reception for checking-in, it took us some time to get our key card from the two employees in the reception.
After we received our key card and we went up to the room we was suppose to have, it turns out that the room was already busy with other customers inside!
So we went back to the reception to get another room. After 30 minutes waiting time with two tired kids after a long flight from Europe, we got another room.
During the night we was wake-up by other customers there was trying to get into our room when we was sleeping.
We have been to many places around the world and staying on many different kind of hotels, but we have NEVER experienced to stay on a hotel with so low service and indifference from the hotel reception staff, and a hotel there is NOT in control of their own hotel rooms.
This hotel is defiantly not a Marriott standard.
Ashish
January 2, 2024
The room was extremely dirty and was not cleaned. The bed had hair, the carpet was extremely dirty, hair behind the sofa. No towels in the room etc.
Andres
December 26, 2023
its our second time is this hotel, we arrived at 1230 and the lady at the front desk that wasn’t very friendly rejected us, didn’t offer us to do the paper work just that we could leave our luggage, offer that we reject it since we had a car, by the time we came back 4pm, our room was giving to somebody else, and they wanted to give us a double, the gentleman at that shift solve the problem and find us a room with a king that was an upgrade. there were no towels and had to go down several times, everytime I was promised they would be delivered to the room, towels never arrived it came to a point that we were short on time, I had to go down for a third time, and settle for pool towels
Vyaney
November 27, 2023
Perfect place to wait for a next day flight. Shuttle service to the airport was very accommodating to my big party.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeWestern, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.5/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2021
- Number of Rooms: 63
With a stay at City Express Suites by Marriott Cancún Aeropuerto Riviera in Cancun, you'll be 5.9 mi (9.5 km) from Ventura Park Cancun and 7 mi (11.3 km) from Riviera Cancun Golf Resort. This hotel is 11.4 mi (18.3 km) from Puerto Morelos Town Square and 11.6 mi (18.7 km) from Oasis Arena.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and a communal living room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 63 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and a communal living room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 63 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Fitness Room
ParkingFree
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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