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Wonderful stay, next time will stay longer

My stay at Kannawaen Beppu was absolutely wonderful from start to finish. From the convenient shuttle van to the bus station to the thoughtful small amenities provided, every detail was handled with care. I especially loved the traditional ryokan experience—wearing a yukata to both dinner and breakfast made it feel truly authentic. The onsen was relaxing and beautifully maintained, adding to the peaceful atmosphere. The location is great too—just a short walk from Jigoku (the famous "hells" of Beppu). Dinner was a highlight: the teppanyaki course was not only delicious but well worth the money. The traditional Japanese breakfast the next morning was equally impressive—fresh, flavorful, and unlike anything you’d find at a typical hotel. Kannawaen is perfect for a short escape, whether you’re seeking relaxation, cultural experience, or both. I highly recommend it to anyone visiting Beppu!

I highly recommend this hotel if you want the full ryokan experience. It offers a complete set of amenities, including yukata and an onsen bath. The bathroom is fully equipped, the interior is well-designed, and the room is very comfortable. The staff are friendly.

I recently stayed at Kannawaen Sanso Ryokan, and it was a truly remarkable experience. From the moment I arrived, the staff’s warm hospitality made me feel welcomed and relaxed. The ryokan is set in a beautiful, serene location, surrounded by nature, offering a peaceful retreat from daily life. The room was spacious and tastefully decorated in traditional Japanese style, blending modern comforts with authentic charm. The private onsen attached to my room was a highlight, allowing me to unwind in soothing hot springs while taking in the picturesque views. What truly sets Kannawaen apart is the attention to detail and personalized service. The staff went out of their way to ensure everything was perfect, making me feel truly cared for throughout my stay. If you’re looking for a luxurious, tranquil getaway with impeccable service and a true Japanese experience, I highly recommend Kannawaen Sanso Ryokan. It’s a place we would love to visit again. Note: they provide shuttle from/to station with time slot! Convenient

Very spacious room and staff is very attentive. It’s located near the famous Umi Jigoku. TV

The room with the onsen was convenient and offered a great experience. It was spacious enough for three adults with large suitcases, and the futon was very comfortable. Dinner was excellent as well. A wonderful place to stay! The staff was amazing, reaching out a week before our check-in to ask about our group and dinner preferences. We were so happy with our stay. Thank you, Sanso Kannawaen, for taking such great care of us!

We booked the Sora western room type, which was described as having two double beds and three futon beds. However, upon arrival, I didn't see any futon beds in the room nor were they offered. In terms of service, I expected a better introduction to the rooms given the price I am paying. We received a very simple introduction to the common area, but didn't get a room tour showing where things are located, which Yukata to wear indoors and outdoors, etc. I've paid a similar price for another onsen hotel where we received a much better reception upon arrival. We did ask for breakfast in the room for more privacy, and while we were able to do that for half the price at other hotels in Fukuoka, the staff didn't seem to understand when we asked about it. Overall, the amenities and room are really good, but service-wise, it's hit or miss.

Booked the room with private onsen, really a great experience! The tepenyaki dinner is really great. Staff is very helpful! But beware of the mosquitoes from the outdoors.

Beautiful place to stay when you plan to spend some days in the hot spring capital….go for a room with indoor bath, so you can enjoy the healthy hot spring water whenever you like in the privacy of your room. We had teppanyaki for dinner twice, excellent food accompanied by an extensive wine list. Service is great, all staff very helpful and kind.