Mandarin Bay Resort & Spa Reviews

Great experience staying in this hotel, they took care of us from the moment we arrived at the airport (availed hotel airport transfer) it made our experience extremely pleasurable not having to worry where to go and not to worry on carrying our heavy luggage. Request were followed (birthday and anniversary set up for my parents) room set up really exceeded our expections. Staff were incredibly welcoming and friendly that made us more comfortable. Perfect location it is accessible to all. Thank you once again for making our stay memorable. r.155 ❤️

My husband and I stayed at The Mandarin Bay Resort and Spa for 6 nights. We understood the hotel to be in the midst of a soft opening and expected some services to not be up and running which was fine by us as Station 2 has every amenity needed. Below are the pros and cons of our stay. Pros: The staff: They are the main strength of the hotel. Everybody we encountered seemed to be a part of a working team and were so helpful and thoughtful. The room: It was spacious and comfortable. Little treats were left on the table each evening. Water was replenished as frequently as you would like. There was a lot of storage space, and details like flip flops and umbrellas were in the room. A retractable clothesline in the bathroom would be helpful for hanging daily beachwear. Location: If you like to be in the middle of it all, this is the place for you. Everything you could think of needing was a few seconds away. Breakfast food: This was by far, the best breakfast buffet I’ve had! For 6 days there were no repeats! Egg station, soup station, and carving stations in addition to regular breakfast foods and so much more. Someone serving water, tea, and coffee would help alleviate the long waits for the drinks. Cons: The noise level outside: This hotel has music playing all day at the pool/pool restaurant/check-in waiting area. Sometimes it is coming from the pool speakers, sometimes from a DJ, sometimes from a performer, but it is constant and loud and at times two different songs playing at the same time. Along with the music, there are also drums being played each time a new van load of guests arrive. It is important to note that the layout of the hotel with rooms surrounding the pool creates a kind of echo, so music, drums, whistles, and voices are amplified. There is no sanctuary in the hotel. Boracay, in general, is loud, so I was hoping to come home from the bars or restaurants or beach to read a book or relax by the pool but this was not possible. Looking around, it seemed loud at other hotels too, so maybe it’s just me that was hoping for a relaxing space and I should not have been in Station 2. I did not realize that it was loud INSIDE the hotels and resorts in Station 2. The noise level inside: Our room was near the stairs and elevator area that carried noise and echo. When the service began early in the morning, trolleys and voices offer an early wake-up call. The layout: The hotel is 5 or 6 stories high surrounding the pool. Many rooms look from the balcony over the pool and directly into the other rooms. It seems they tried to squish as many rooms as they could onto the land and did not make room for a pool deck. There are about 20 chairs only for the entire resort. If you book a ground floor, direct pool access room, know that people will be swimming on your outside space, so don’t forget to close your curtains! Beach: There are 20 chairs only for Mandarin Bay guests but they hand out beach mats for people who did not score a chair. Unfortunately, between the months of January and May Boracay has its Lumot season and there was an abundance of green algae. Overall, I would recommend this hotel to people who love the resort style of stays, but know in advance that it is not a calm, quiet spot.

I absolutely love this hotel! Great location, within walking distance to the beach. I was able to check in early, and they offered luggage storage. My room even had a birthday decoration, and they packed breakfast for me when I had to check out early. Great job, well done! 👍

Overall the property is getting tired and a bit old, but not so bad. There’s no private beach but they have a dedicated area in front of the hotel with beach beds so it’s ok. There was no package drinking water and while we appreciate the environmental efforts it would have been better if there was a description of how well it’s filtered. We ended up buying our own water. The breakfast has a huge range and the quality is above average.

This is one of the best hotel in Boracay! This hotel exceeds our expectation, this will not be tagged as 5 star hotel for nothing. Excellent service, staffs are so cheerful. The room itself its so clean and the balcony is perfect! Their breakfast buffet has a lot of variety, different viands everyday. The location, its perfect its beachfront and near restaurants and dmall! We will surely going back to this hotel in the our future visit in Boracay!

Everything is amazing in Mandarin Bay from the staff, food, transportation and facilities! Definitely will be back with my family🙂 and THANK YOU FOR THE WONDERFUL EXPERIENCE!

Fantastic hotel. The service took it to the next level. Everyone just made me feel happy that I was there and they immediately did whatever I needed. Great place.

We recently stayed at the mandarin beach hotel for a holiday , and I was thoroughly impressed with the overall experience. Brand new nice clean Located in a convenient area close to the beach the beach chairs were very less wish they added more The hotel's modern design gave it a welcoming vibe. Check-in was quick and the staff were all professionals. It was one of the nicest and enjoyable stays we've had. Rooms were squeaky clean, elevators fast, staffs were all very approachable and the breakfast buffet was impressive! Breakfast was almost more than any lunch spread 🎈Swimming pool brand new long modern design very well made but the only drawback was that the water was cold too many other guests felt the same way too , rooms were much smaller than other hotels in station 2 but overall I was impressed ! Thank u

We’re amazed with our stay in this Hotel. Worth the Penny!

Exceptional Stay at Mandarin Bay Resort and Spa. From the moment I arrived at Mandarin Bay Resort and SpaI was truly impressed by the level of service and attention to detail. The staff were warm, professional, and eager to ensure my stay was nothing short of perfect. Check-in was seamless, and I was immediately made to feel at home. The room was immaculate, spacious, and beautifully designed, with modern amenities and thoughtful touches that made my stay comfortable and luxurious. The bed was incredibly cozy, the bathroom was spotless with high-end toiletries, and the view from the balcony was breathtaking overlooking the pool. The housekeeping team went above and beyond, ensuring everything was pristine every day. They provided us the a “goodbye” treat on our last night. Dining at Mandarin Bay Resort and Spa was a highlight of my stay. The on-site restaurants offered an impressive menu of delicious dishes, showcasing fresh, local ingredients. The breakfast buffet was equally outstanding, with a variety of options to suit every taste. The hotel’s amenities were equally impressive. The pool was clean and inviting.The concierge team was knowledgeable and helpful, providing excellent recommendations for local attractions and dining. Mandarin Bay truly exceeded my expectations in every way. Whether you’re traveling for business or leisure, I highly recommend this hotel for its exceptional service, luxurious accommodations, and overall outstanding experience. I can’t wait to return! Rating: ⭐⭐⭐⭐⭐

Excellent service and good amenities.

The best hotel in Boracay

Great place to stay! Really pleasant and clean rooms. Especially the staffs are very friendly. 10/10 love it!

What I can I say is a perfect 5 from cleanliness,service,locations&the staff....2 thumbs up&highly recommended!