Sunmei international hotel apartment (Shenzhen Nanyou Hotel)

Sunmei international hotel apartment (Shenzhen Nanyou Hotel) Reviews

Sunmei international hotel apartment (Shenzhen Nanyou Hotel)

No. 2001, 20th Floor, Building U, Hualian City Center, 1001 Nanshan Avenue, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Sunmei international hotel apartment (Shenzhen Nanyou Hotel)
Sunmei international hotel apartment (Shenzhen Nanyou Hotel)Sunmei international hotel apartment (Shenzhen Nanyou Hotel)Sunmei international hotel apartment (Shenzhen Nanyou Hotel)
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Guest Reviews of Sunmei international hotel apartment (Shenzhen Nanyou Hotel)

8.4/10
141 review
Verified reviews
Location8.5
Amenities8.4
Service8.5
Cleanliness8.4
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All reviews(141)
Positive reviews(132)
Reviews with photos/video(25)
Classy environment(7)
Easy to get around(7)
Friendly front desk staff(6)
Many amenities(3)
Close to metro(3)
Would stay again(2)
Loved the view(1)
Negative reviews(9)
Guest User
Light Luxury View Double Bed Room
Stayed in Dec 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Feb 12, 2025
I had an amazing stay at Sunmei Hotel in Shenzhen! The service was top-notch - staff were incredibly attentive, responding quickly to every request and always willing to help with any questions. The hotel itself is well-maintained, clean, and comfortable, making my stay both pleasant and hassle-free. A special thanks to A Yu, who went above and beyond to ensure everything was perfect. Their quick responses and friendly attitude truly made a difference. Whether it was assistance with directions, recommendations, or special requests, A Yu handled everything efficiently and professionally. I highly recommend Sunmei Hotel to anyone visiting Shenzhen - fantastic service and a great experience overall! Will definitely be back.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
SHEHAB LUTF HAMID
Light Luxury View Double Bed Room
Stayed in Dec 2024
Couple
3 review
4.0/10
Posted on Feb 17, 2025
Not good at all I was expecting more
Response from Property: 尊敬的客人,感謝您的選擇入住與反饋。對於給您帶來的不太愉悦的體驗,我們深表歉 意。您的建議非常重要,我們已經反饋給客房部並立即進行了改進,相信日後我們的同 事在為客人服務將更加細緻。再次對您的不悦深表歉意,期待您的再次入住感受我們更 好的服務。
Dickson
Light Luxury View Double Bed Room
Stayed in Feb 2023
Business traveler
2 review
10/10
Outstanding
Posted on Mar 25, 2023
Everything is great!
Response from Property: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! Wish you a safe journey!
Anonymous User
Light Luxury View Double Bed Room
Stayed in Oct 2022
Solo traveler
72 review
6.5/10
Posted on Nov 15, 2022
Like a dormitory... One floor for serviced apartments. For one fast night is ok... Don't expect hotel
Response from Property: Dear guest, thank you for staying at Senmei Hotel Apartment and being satisfied with our service. Thank you for your support and love. We will work harder to provide you with better service and look forward to your next visit! Thank you! PS. If you are satisfied with our service, the rating should be 5 points. Thank you for your attention!
Anonymous User
Light Luxury View Double Bed Room
Stayed in Oct 2022
Business traveler
17 review
10/10
Outstanding
Posted on Nov 12, 2022
Cozy and clean room, nice location not far from Houhai
Response from Property: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順安
Guest User
Light Luxury View Double Bed Room
Stayed in Oct 2024
Couple
9 review
10/10
Outstanding
Posted on Nov 10, 2024
The service is very good. When I first stayed on the 7th floor, there was a sound when the outside door was closing. They immediately replaced it and put anti-noise tampons on the door. I moved to a top-floor apartment, which was very quiet. The view outside the window was wide and you could see the city view. The facilities are complete, including a washing machine and refrigerator, and it is also very clean! !
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Chenhuiiii
Light Luxury View Double Bed Room
Stayed in Sep 2024
Business traveler
13 review
5.5/10
Posted on Nov 3, 2024
The cleaning is not good, especially the housekeeper is very impatient and the room cleaning is also careless.
Original textTranslated by Google
Response from Property: First of all, on behalf of the entire team of Sammy Hotel Apartments, I would like to express my deepest apology to you. We are deeply sorry to hear that you did not enjoy the expected comfort and satisfaction during your stay. We value every piece of your feedback because it points directly to areas where we need to improve. We sincerely hope that you can give us a chance to make amends. When you come to Nanshan District again in the future, we are willing to provide you with a free room upgrade or special offer, and we look forward to having you experience the improvements of Senmei Hotel Apartments again.
Guest User
Light Luxury View Double Bed Room
Stayed in Jan 2025
Business traveler
9 review
10/10
Outstanding
Posted on Feb 17, 2025
The room was nice and clean with floor to ceiling windows. The view is wide, there are too many places to eat around, and the subway is also close. There is a coffee shop, McDonald's and all kinds of delicious food downstairs.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Light Luxury View Double Bed Room
Stayed in Jan 2025
Traveling with friends
16 review
2.5/10
Posted on Feb 14, 2025
There was garbage in the drawers in the room, and the bed was saggy and made noises when I turned over. The sole of my sandal broke in two
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您的選擇入住與反饋。對於給您帶來的不太愉悦的體驗,我們深表歉 意。您的建議非常重要,我們已經反饋給客房部並立即進行了改進,相信日後我們的同 事在為客人服務將更加細緻。再次對您的不悦深表歉意,期待您的再次入住感受我們更 好的服務。
JIMBO1027
Light Luxury View Double Bed Room
Stayed in Jan 2025
Family
23 review
5.5/10
Posted on Feb 7, 2025
The aparthotel is poorly located and poorly marked. The office building is on the 20th floor and it is difficult to find because there is no sign in the lobby downstairs. The room was clean and tidy, but the bathroom was clean. Others are acceptable because the price is affordable. 🙂
Original textTranslated by Google
Response from Property: Dear customer, thank you very much for taking the time to leave such a positive review for our hotel. Your satisfaction and support are the driving force for our progress. We will continue to provide you with high-quality services and a comfortable accommodation experience.
JanJanLi
Light Luxury View Double Bed Room
Stayed in Nov 2024
Solo traveler
51 review
10/10
Outstanding
Posted on Jan 1, 2025
Convenient location Good space Very convenient nearby The room is generally good The bed is a bit hard ….! ……………………………………………………………….
Original textTranslated by Google
Response from Property: Dear customer, thank you very much for taking the time to leave such a positive review for our hotel. Your satisfaction and support are our driving force, and we will continue to provide you with high-quality services and comfortable accommodation experience.
Anonymous User
Light Luxury View Double Bed Room
Stayed in Jan 2024
Solo traveler
45 review
10/10
Outstanding
Posted on Feb 12, 2024
The front desk is on the 20th floor. Remember to go up. The room is quite large and the TV projection is convenient. The bathroom supplies are quite good and are home furnishings, not disposable. The community is quite comfortable overall.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
12308
Light Luxury City-View Deluxe Room
Stayed in Oct 2023
Solo traveler
17 review
10/10
Outstanding
Posted on Nov 5, 2023
It takes 7-8 minutes to walk from Exit C of Lilin Subway Station. There is a bus terminal on the ground floor of Building T next to U House, but there are not many lines. There are only 2 comprehensive roads, E3 and... The hotel is new and well-equipped. It only needs a microwave. The washing machine is a famous brand and is easy to operate. The front desk staff is very nice and polite. There are many restaurants nearby. They are open until early morning, but they only open in the evening. There are no restaurants at noon. Serve.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Light Luxury View Double Bed Room
Stayed in Oct 2024
Other
6 review
6.5/10
Posted on Nov 3, 2024
Generally poor sound insulation
Original textTranslated by Google
Response from Property: First of all, on behalf of the entire team of Sammy Hotel Apartments, I would like to express my deepest apology to you. We are deeply sorry to hear that you did not enjoy the expected comfort and satisfaction during your stay. We value every piece of your feedback because it points directly to areas where we need to improve. We sincerely hope that you can give us a chance to make amends. When you come to Nanshan District again in the future, we are willing to provide you with a free room upgrade or special offer, and we look forward to having you experience the improvements of Senmei Hotel Apartments again.
Guest User
Light Luxury View Double Bed Room
Stayed in Sep 2024
Business traveler
15 review
10/10
Outstanding
Posted on Nov 30, 2024
Three words: value for money
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!